6/10 Okay
Fran R.
17 February 2022
Liked: Cleanliness
City Visit
Description accurate. Location we wanted. Home2Book management poor. We arranged by email to be met outside the garage for the apartment in order to be shown where to park and to be let into the apartment. We arrived within minutes of the arranged time but no one to meet us. I had to phone 4 times to Home2Book and we waited 90 minutes before anyone came. When we were shown into the apartment it became apparent why we had been kept waiting with no explanation. The cleaner was still cleaning and the apartment was not ready until 3 hours, 20 minutes after advertised time.
Fran R.
Stayed 3 nights in Feb 2022