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"Most of the staff were helpful and professional, especially the staff in the restaurant who were friendly. However the first time I checked in the man was very unhelpful and told me there was no booking in my name and tried to sell me a room. I was upset and then he said 'I need your passport'. I told him again I had booked and paid for a room and he seemed to nod and I gave my passport. He had found my booking but didn't tell me or apologise and there was no welcome. The second time I checked in, the woman has welcoming, friendly and professional. She also spoke excellent English. "

"Great area "

"Clean, quiet, and professional staff."

"Nice room very clean.Reception personel super nice.Good breakfast.Dinner was good too"

"Love it"

"Doesn’t feel like a budget hotel bcuz the room design is very functional. Also, I like that the sink, toilet and shower are separate from each other. "

"I absolutely love this location! It’s one of the newest Ibis Budget hotels in BH, and it’s super modern and beautiful. It’s basic, just like it should be, but the staff is great. "

"I was staying at a hostel that didn’t have AC. I noticed this hotel as I was walking past it. I asked if they had rooms available and was told yes and the rates. I looked on hotels.com and found it for a bit cheaper than if I had booked in person. Room was huge and clean. Breakfast was good as well. "

"Very good hotel in Belo Horizonte. Attentive and polite staff, good room and bed, everything very clean and excellent breakfast."