If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Free crib
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with digital channels
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 12:30 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Pensión Iturriza Motel San Sebastian
Pensión Iturriza San Sebastian
Pensión Iturriza Pension
Pensión Iturriza San Sebastián
Pensión Iturriza Pension San Sebastián
Frequently asked questions
Is Pensión Iturriza pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Pensión Iturriza?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.
What time is check-out at Pensión Iturriza?
Check-out is at 11:00 AM.
Where is Pensión Iturriza located?
Located in Old Town San Sebastián, this pension is within a 10-minute walk of Basilica of Saint Mary of the Chorus and Concha Beach. 31 de Agosto Kalea and Bay of Biscay are just steps away. Donostia-San Sebastián Station is 16 minutes by foot and San Sebastián (YJH-San Sebastián-Donostia Train Station) is 16 minutes.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Pensión Iturriza Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 51 reviews
10 - Excellent
37
Rating 8 - Good. 11 out of 51 reviews
8 - Good
11
Rating 6 - Okay. 0 out of 51 reviews
6 - Okay
0
Rating 4 - Poor. 3 out of 51 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 51 reviews
2 - Terrible
0
9.6/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Suzanne
26 April 2025
The host was wonderful. He gave us an introduction to San Sebastián and great tips for sights and eating. The place is basic but perfectly comfortable.
Ibon was an excellent, pleasant and helpful host. The pension has an perfect location in the old town. Too short stay because Donostia San Sebastián is definitely worth visiting!
The property is in a great location. Check in/out was easy.
Ibon was a great host, answered all my questions and was very helpful.
Will definitely stay here again when back in San Sebastion.
Thank you
Wonderful! Spot on recommendations for restaurants, sites, etc. Great location at the edge of Parte Viejo, close to La Concha Beach but on a quiet street without bars and restaurants.
Absolutely fantastic location, clean and comfortable. The owner was very helpful and recommended some great pintxo spots. We stayed here 12 years ago when it first opened and came back this year with our kids, knowing that it would be a great place to stay with them.
Great experience in this pension! In the heart of downtown, around the beach and the port. Very safe and quiet area. Shopping and dinning options!! Bed and pillows were very comfortable!! Staff very kind and helpful!
I would stay here again!!
The location could not be better, in the old part of town, quiet but close to the beaches, port and aquarium. Clean and well appointed for a pensión, free tea and coffee. Arrival is a bit weird, but if you take note of all the instructions you will receive prior to arrival you will have no trouble. Manager/owner very helpful but he is only there for part of the day.
We had an amazing stay - zero complaints! The location is perfect, right in old town yet the room was super quiet. The roller shutters made the room absolutely pitch black and quiet. The room and bathroom were clean. Areas to hang clothes and store things - for such a small space it never felt it. Great to have a little balcony for fresh air and to hang wet bathers etc. Staff were super friendly and helpful, while also giving us our space.
Highly recommend, we'll be staying again next time!
Keren
Stayed 4 nights in Sep 2023
4/10 Poor
Verified traveler
12 July 2024
Liked: Staff & service
Disliked: Cleanliness, room comfort
Dirty aircon filter
The aircon has a sourish smell so we investigated why. We found out the aircon filter was so dirty and filthy. We have to take out the aircon filter and clean ourselves as we can't wait as it is already night time. The pillow is not comfortable.
El lugar excepcional ,en puro centro...La habitación moderna peto pequeña para nuestro gusto . .No hay limpieza de habitaciones, luego deben de modificar lo que incluye...Ibon un encanto y servicial para lo que quisiéramos ...Creíamos que la pensión tenía terraza comunitaria en la azotea pero no es así , es otro apartamento alquilado, en la web sale confuso , y creíamos lo contrario..La esperiencia positiva en general..sabiendo que San Sebastián es caro en general...