Real InterContinental San Salvador at Metrocentro Mall by IHG

5.0 star property
Luxury San Salvador hotel connected to a shopping center, steps from Metrocentro

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Photo gallery for Real InterContinental San Salvador at Metrocentro Mall by IHG

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Food and drink
Lobby
Banquet hall
Outdoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Laundry
  • Parking included
  • Breakfast available
  • Air conditioning
The current price is AED 496
AED 585 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

Classic Room, 1 King Bed, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Blackout drapes/curtains
  • 29.55 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Club Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
  • 29.55 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Blackout drapes/curtains
  • 29.55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Room, 1 King Bed, Accessible Bathtub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Blackout drapes/curtains
  • 29.55 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Blackout drapes/curtains
  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

Presidential Suite, 1 Twin Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
  • 88.70 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Renovated in 2021
Down duvet
Blackout drapes/curtains
  • 29.55 sq m
  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
LCD TV
Hypo-allergenic bedding
Renovated in 2021
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Map
Blvd. de Los Heroes, San Salvador, SS, 544

What's nearby

  • Metrocentro - 1 min walk
  • Monumento al Salvador del Mundo - 2 min drive
  • Catedral Metropolitano - 4 min drive
  • Cuscatlán Stadium - 5 min drive
  • La Gran Via Shopping Center - 7 min drive

Getting around

  • El Salvador Intl. Airport (SAL) - 46 min drive

Restaurants

  • ‪Pizza Hut - ‬2 min walk
  • ‪KFC - Metrocentro - ‬3 min walk
  • ‪Picasso - ‬1 min walk
  • ‪Tony Roma's - ‬3 min walk
  • ‪Pollo Campestre Metrocentro - ‬3 min walk

About this property

Real InterContinental San Salvador at Metrocentro Mall by IHG

Luxury family-friendly hotel refurbished in 2021 and located near Metrocentro
Located close to Colonia Médica Gastroclinic and Monumento al Salvador del Mundo, Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel provides a terrace, a coffee shop/cafe, and a garden. Treat yourself to a massage, a facial, or a body wrap at InterContinental SPA, the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and Brazilian cuisine. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), luggage storage, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 226 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Highchairs, childcare services, and cribs/infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers or deep soaking bathtubs plus eco-friendly toiletries and hair dryers
  • 39-inch LCD TVs with premium channels
  • Coffee/tea makers, housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:30 AM: USD 15-22 for adults and USD 15-22 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Faisca do Brasil
  • Picasso
  • Nau Lounge

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Cribs/infant beds (surcharge)
  • Highchair
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (17244 square feet of space)
  • Coworking space
  • Meeting rooms - 13

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • Couples dining
  • Renovated entire property - December 2021
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 39-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 59
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 59
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 29.5 per night
Cribs (infant beds) are available for USD 29.5 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults, and USD 15 to 22 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: USD 59 (subject to availability)
  • Late check-out fee: USD 59 (subject to availability)
  • Crib (infant bed) fee: USD 29.5 per night
  • Rollaway bed fee: USD 29.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real InterContinental San Salvador Metrocentro Mall Hotel
Real InterContinental Metrocentro Mall Hotel
Real InterContinental San Salvador Metrocentro Mall
Real InterContinental Metrocentro Mall
Intercontinental San Salvador
San Salvador Intercontinental
Real InterContinental San Salvador at Metrocentro Mall

Frequently asked questions

Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:30 AM–10:00 PM.

Is Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of USD 59 (subject to availability).

What time is check-out at Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel?

Check-out is at noon. Late check-out is available for USD 59 (subject to availability).

Does Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Real InterContinental San Salvador at Metrocentro Mall, an IHG Hotel located?

This family-friendly San Salvador hotel is located in the business district, within 1 mi (2 km) of Metrocentro, Colonia Médica Gastroclinic, and Monumento al Salvador del Mundo. Catedral Metropolitano and Plaza Libertad are also within 3 mi (5 km).

Real InterContinental San Salvador at Metrocentro Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 700 out of 1000 reviews
Rating 8 - Good. 178 out of 1000 reviews
Rating 6 - Okay. 72 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sam

Traveled with family
Good location excellent service
Stayed 1 night in Jan 2025

6/10 Okay

Paula

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Zorayda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is safe
Stayed 6 nights in Jan 2025

6/10 Okay

Camila

Traveled with group
Not quite happy with this property. Needs an upgrade immediately, rooms has a funny smell and we were at '' club level''. We were supposed to be here for 4 days, a soon as we arrived we cancel the rest of the reservation and move to another hotel the next morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent customer service
Stayed 3 nights in Jan 2025

10/10 Excellent

Falana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
….
Stayed 16 nights in Dec 2024

2/10 Terrible

Elvin

Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Adrian

Business traveler, Traveled with partner
Disliked: Amenities, property conditions & facilities
Super confused about the parking, no reason to have a valet parking if is not 24/7
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 9 nights in Dec 2024

2/10 Terrible

luis

No door in my shower. Personal. Not friendly
Stayed 1 night in Dec 2024

8/10 Good

Mayra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was impressed with the door opening service by the gentlemen who are standing at the doors as well as the males at front desk. The down side is that almost all the females were not as friendly as the males and would just stare and not even say good morning or good afternoon. Most of the time they were talking amongst each other. The cleaning service was excellent and the ladies were very professional. Overall, I was happy with my stay. Thank you!
Stayed 7 nights in Dec 2024

10/10 Excellent

Ana

Stayed 1 night in Dec 2024

10/10 Excellent

ALI REZA

Stayed 7 nights in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

LXA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay over all
Stayed 1 night in Dec 2024

10/10 Excellent

Juan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing place to stay with family and friends!
Stayed 10 nights in Dec 2024

10/10 Excellent

Rebeka, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

EDWIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very clean well maintained
Stayed 4 nights in Dec 2024

6/10 Okay

Erick

They left some snacks for us in the room and if you eat them they charge you for that. We tried to get an scale and they said they had one and then at the last minute they said no.
Stayed 4 nights in Dec 2024

6/10 Okay

Diana

Traveled with family
Liked: Cleanliness, staff & service
It was an average hotel stay nothing special or above average
Stayed 2 nights in Dec 2024

10/10 Excellent

Mayra, Sayreville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED this place staff was AMAZING
Stayed 2 nights in Dec 2024

8/10 Good

Celia

Traveled with partner
Liked: Cleanliness, staff & service, amenities
To be a 4.5 starts hotel the GYM is terrible, also pool area no good. I think could've much better. Also the Buffet closed at 10:30 AM other places closed at 11:00 AM. To be hurry for breakfast was not good.
Stayed 2 nights in Dec 2024