SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Lobby
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi
The price is AED 336
AED 376 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • Mission San Rafael Arcangel - 3 min drive - 3.2 km
  • Dominican University of California - 4 min drive - 3.1 km
  • Larkspur Ferry Terminal - 5 min drive - 4.2 km
  • Marin County Civic Center - 5 min drive - 6.1 km
  • Muir Woods National Monument - 18 min drive - 16.2 km

Getting around

  • Richmond Transit Center - 13 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay
SureStay Hotel by Best Western San Rafael provides free self-serve breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, a 24-hour front desk, and smoke-free premises
  • Free newspapers and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western San Rafael include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • LED TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM–9:00 AM

Family friendly

  • Free cribs/infant beds
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Is SureStay Hotel by Best Western San Rafael pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at SureStay Hotel by Best Western San Rafael?

As of 22 December 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western San Rafael on 5 January 2025 start from $102.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western San Rafael?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western San Rafael?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western San Rafael located?

Situated in San Rafael, this hotel is 1.6 mi (2.5 km) from Marin Country Mart and 2.2 mi (3.6 km) from San Francisco Bay. Mission San Rafael Arcangel and Larkspur Ferry Terminal are also within 2 mi (3 km).

SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 149 out of 1000 reviews" "
Rating 8 - Good. 260 out of 1000 reviews" "
Rating 6 - Okay. 257 out of 1000 reviews" "
Rating 4 - Poor. 161 out of 1000 reviews" "
Rating 2 - Terrible. 173 out of 1000 reviews" "

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
;
Stayed 1 night in Nov 2024

4/10 Poor

Stephanie

Traveled with partner
Disliked: Amenities, property conditions & facilities
Unsafe difficult owner
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this accommodation as the staff is not well trained.
Stayed 1 night in Oct 2024

8/10 Good

Joshua

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold star
Stayed 1 night in Oct 2024

2/10 Terrible

Matt

Stayed 3 nights in Sep 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, great price
Stayed 1 night in Oct 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Very bad location. I don't recommend.
Stayed 1 night in Oct 2024

2/10 Terrible

ARUMANI

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SMELLY ROOM - DIRTY
Stayed 1 night in Sep 2024

10/10 Excellent

Robby

Stayed 14 nights in Aug 2024

10/10 Excellent

Rubicela

Stayed 1 night in Sep 2024

6/10 Okay

Victoria

Yes
Stayed 1 night in Sep 2024

6/10 Okay

Kendalyn

Liked: Staff & service
Disliked: Cleanliness, amenities
There was a dead bug in the shower, no hand soap. They also kept taking my towels and not replacing them. My feet were BLACK on the bottom from the carpet. Honestly not worth the money at all. Breakfast selection was very limited.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable place
A nice little hotel, very clean
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Stayed 1 night in Aug 2024

2/10 Terrible

alysa

Disliked: Cleanliness, staff & service, property conditions & facilities
Initially arriving they write down your card information to paper, which is very concerning that it’s not being input to a SureStay system of record online. I have photos of the rooms lack of cleanliness to include a large amount of food splattered across the curtains and large liquid across the wall. Additionally the carpet was very stained and looked . The shower and bath was clean but the room was a 5/10. Paid way too much for the quality
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio, muy atentos ,exelente limpieza los recomiendo un 100%
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby.
Stayed 1 night in Jul 2024

6/10 Okay

SAMUEL

Stayed 3 nights in Jul 2024

2/10 Terrible

Fernando

Stayed 3 nights in Jul 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Was quite and clean
Stayed 2 nights in Jul 2024

8/10 Good

Bipin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s Budget Friendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Phil

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property is dated. Bed was ok. Near freeway so noise an issue. Ants in bathroom. Free breakfast was basic. You get what you pay for
Stayed 1 night in Jul 2024