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SureStay Hotel by Best Western San Rafael

2.5 star property
Hotel in San Rafael with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western San Rafael

Exterior
Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included
  • Free WiFi
The current price is AED 348
AED 390 total
includes taxes & fees
6 Apr - 7 Apr

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Map
865 Franciso Blvd East, San Rafael, CA, 94901

What's nearby

  • Mission San Rafael Arcangel - 3 min drive - 3.2 km
  • Dominican University of California - 4 min drive - 3.1 km
  • Larkspur Ferry Terminal - 5 min drive - 4.2 km
  • Marin County Civic Center - 5 min drive - 6.1 km
  • Muir Woods National Monument - 18 min drive - 16.2 km

Getting around

  • Berkeley Station - 18 min drive
  • San Francisco Intl. Airport (SFO) - 42 min drive

Restaurants

  • ‪Mi Pueblo Food Center - ‬12 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Sunrise Donuts - ‬6 min walk
  • ‪Picante - ‬12 min walk
  • ‪Yu Shang Mandarin Restaurant & Sushi Bar - ‬9 min walk

About this property

SureStay Hotel by Best Western San Rafael

Hotel near San Francisco Bay
SureStay Hotel by Best Western San Rafael provides free self-serve breakfast and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, a vending machine, and smoke-free premises
  • Free newspapers and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at SureStay Hotel by Best Western San Rafael include comforts such as air conditioning, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • LED TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Similar properties

Lobby

Extended Stay America Suites San Rafael Francisco Blvd East

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
6.8 out of 10, 1,009 reviews
The price is AED 344
AED 386 total
includes taxes & fees
30 Mar - 31 Mar
Extended Stay America Suites San Rafael Francisco Blvd East

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 9:00 AM

Family friendly

  • In-room crib
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

San Rafael Travelodge
Travelodge in Hotel San Rafael
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge San Rafael Hotel
Travelodge San Rafael
Travelodge Wyndham San Rafael Hotel
Travelodge Wyndham San Rafael
Travelodge San Rafael Hotel San Rafael
San Rafael Travelodge
San Rafael Travel Lodge
Travel Lodge San Rafael
Travelodge in San Rafael
Surestay By Best Rafael Rafael
Travelodge by Wyndham San Rafael
SureStay Hotel by Best Western San Rafael Hotel
SureStay Hotel by Best Western San Rafael San Rafael
SureStay Hotel by Best Western San Rafael Hotel San Rafael

Frequently asked questions

Is SureStay Hotel by Best Western San Rafael pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Hotel by Best Western San Rafael?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western San Rafael?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at SureStay Hotel by Best Western San Rafael?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western San Rafael located?

Situated in San Rafael, this hotel is 1.6 mi (2.5 km) from Marin Country Mart and 2.2 mi (3.6 km) from San Francisco Bay. Mission San Rafael Arcangel and San Rafael Pacifics Albert Park are also within 2 mi (3 km).

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SureStay Hotel by Best Western San Rafael Reviews

Reviews

6.2
Rating 10 - Excellent. 152 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 257 out of 1000 reviews
Rating 4 - Poor. 158 out of 1000 reviews
Rating 2 - Terrible. 174 out of 1000 reviews

7.0/10

Cleanliness

6.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Stay
Stayed 2 nights in Dec 2024

8/10 Good

Arlene

Liked: Cleanliness, staff & service
Pricing is good
Stayed 1 night in Feb 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by the freeway!
Stayed 1 night in Jan 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, great price
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable place
A nice little hotel, very clean
Stayed 2 nights in Aug 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with our stay. Staff were extremely friendly and accommodating.
Stayed 3 nights in Jun 2024

10/10 Excellent

Miguel

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

4/10 Poor

Heather

The hooks all around made us uncomfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, room was very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Manoj

Disliked: Cleanliness, amenities, property conditions & facilities
Expedia should take this out of their listings
Stayed 4 nights in Dec 2024

2/10 Terrible

Emmanuel

Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy people hanging around the property. Went to check in and saw a roach scurry across the room. Followed by a bed bug crawling up the wall. Didn’t unpack thank goodness. Person on the front desk probably knew. Refunded me without hesitation. Avoid at all cost
Stayed 1 night in Feb 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gold star
Stayed 1 night in Oct 2024

8/10 Good

McArthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in May 2024

8/10 Good

Keevan

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to from the freeway. Friendly staff and simple continental breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Was quite and clean
Stayed 2 nights in Jul 2024

6/10 Okay

Kristie

It’s very basic. The breakfast doesn’t start until 7:00, which is late by my standards. Breakfast offered was worst I’ve ever seen at a hotel. Very disappointed. No lotion in room.
Stayed 1 night in Jan 2025

8/10 Good

Russell

Liked: Cleanliness, staff & service
Very modest motel, but meticulously clean with a good staff.
Stayed 3 nights in Mar 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I noticed black mold in the window seal of my bathroom. The exhaust fan didn't do enough to move the bathroom air out. I enjoyed my stay besides that.
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this accommodation as the staff is not well trained.
Stayed 1 night in Oct 2024

6/10 Okay

Angelina

Ok
The room was older but clean. Management was not very friendly. Breakfast was packaged pastries.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully maintained. Pleased to find fresh fruit offered at breakfast. Many upgrades from our last visit. Iron in room. Everything was just the way we hoped it would be. A good nights rest. Good food nearby.
Stayed 1 night in Jul 2024

2/10 Terrible

ARUMANI

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
SMELLY ROOM - DIRTY
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel representative went above and beyond!
Stayed 1 night in Jun 2024

8/10 Good

Michael J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room , no complaints. Good stay!
Stayed 5 nights in Aug 2022

10/10 Excellent

Eparama LEMA

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and affordable, safe and clean. Staff very friendly
Stayed 3 nights in May 2023