Search Resorts in San Pelayo

"Friendly service "

"Absolutely lovely! Really friendly staff. Secure parking."

"Misleading advertisement and management didn’t respond when we complained. I booked a cabin via hotels.com at Finca el Mazo for my family including our two young children. It was advertised as being family friendly with lots of activities including swimming pool, football, games room and basketball. When we arrived, it was apparent there was an organised camp of maybe 100 teenagers including a stage, amplifiers, loud music and cheering etc. While this caused us no distress during the daytime, the groups were using many of the facilities which meant we couldn’t. Particularly the football, basketball and table tennis tables were in use for organise competitions. When it came to bedtime, the noise didn’t stop and in fact got worse. We were kept awake until 2:30am. The noise then started again at 7am. When we raised this as a complaint in the morning, while the staff we spoke to were pleasant and helpful, the management were not on site and contrary to the advert, only Spanish was spoken so as English speakers we found it difficult. I emailed the office email address to complain and nearly a week later I’m yet to have any meaningful response. Hotels.com have given me a small goodwill gesture payment"

"It was a thoroughly enjoyable stay. The staff were friendly and helpful, and the bed was very comfortable. Evening meals were standard but we both had cheese omelette and chips, which were delicious. Our two small dogs enjoyed the room as well. One small downside is that the GPS took us down some country lanes, some unmade, whereas there was a much more direct route. Not the fault of the owners though."

"We stayed in this hotel 10 years ago and it was incredible. We were concerned it had changed hands. At first we were disappointed. We were charged 10 euros per night to park our car!! The check in process was confusing as the only way we could contact the staff was by whatsapp. We warmed to the hotel - the breakfasts were excellent and the dinner very good"

"A very friendly welcome greeted us when we arrived at this hotel. As with all paradors cleanliness, service and comfort was excellent. Great for an overnight before catching the ferry in Santander."

"Our room overlooked a noisy busy main road and there was a railway line behind the hotel. There was no air conditioning in our room. We were told the bar would not open until 8.30. We couldn't book a table in the restaurant because a coach party was booked in but if there was room they would try to fit us in. There were no alternatives within walking distance. The photos of the hotel are very misleading. I wouldn't be surprised if they had been photo-shopped!"