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Hotel Pinocchio

1.5 star property
Beach hotel with free breakfast and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Pinocchio

Property grounds
View from property
Exterior
View from property
Property amenity

Reviews

5.4 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Parking included
    Parking included
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is AED 68
AED 84 total
includes taxes & fees
9 Dec - 10 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Basic Single Room

Desk, free WiFi, bed sheets

Basic Single Room

Highlights

Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Basic Double Room, Private Bathroom

Basic Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Basic Double Room, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room, Shared Bathroom

Basic Double Room, Shared Bathroom | Desk, free WiFi, bed sheets

Basic Double Room, Shared Bathroom

Highlights

Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Private Bathroom

Classic Triple Room, Private Bathroom | Desk, free WiFi, bed sheets

Classic Triple Room, Private Bathroom

Highlights

Private bathroom
Daily housekeeping
Desk
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
7 Av Callejon E 7-50, Zona 2, San Pedro La Laguna, Solola, 07018

What's nearby

  • Lake Atitlán - 2 min walk - 0.2 km
  • Church of Saint Peter - 8 min walk - 0.7 km
  • CHIYA Art Gallery - 6 min drive - 3.5 km
  • San Pedro Volcano - 6 min drive - 5.4 km
  • Cerro Tzankujil - 15 min drive - 10.0 km

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 125 min drive

Restaurants

  • ‪Coffee San Juan - ‬6 min drive
  • ‪Circles - ‬16 min drive
  • ‪The Alegre Pub - ‬6 min walk
  • ‪Sublime - ‬7 min walk
  • ‪Moonfish Express - ‬16 min drive

About this property

Hotel Pinocchio

Hotel near Lake Atitlán
You can look forward to free continental breakfast, a garden, and dry cleaning/laundry services at Hotel Pinocchio. The on-site restaurant offers breakfast, brunch, and lunch. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, a 24-hour front desk, and tour/ticket assistance
  • A front-desk safe and smoke-free premises
Room features
All guestrooms at Hotel Pinocchio offer amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Towels

More

  • Desk

Policies

Check-in

Check-in time starts at 1 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GTQ 400.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: GTQ 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a first aid kit

Property is also known as

Hotel Pinocchio San Pedro La Laguna
Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel
Hotel Pinocchio San Pedro La Laguna
Hotel Pinocchio Hotel San Pedro La Laguna

Frequently asked questions

Is Hotel Pinocchio pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Pinocchio?

Self parking is free at this property.

What time is check-in at Hotel Pinocchio?

Check-in begins at 1 PM. After-hours check-in is not available.

What time is check-out at Hotel Pinocchio?

Check-out is at noon.

Where is Hotel Pinocchio located?

Situated in San Pedro La Laguna, this beach hotel is steps from Multiple Use Area Lake Atitlan Basin and Lake Atitlán. Church of Saint Peter and Calle del Café are also within 2 mi (3 km).

Hotel Pinocchio Reviews

Reviews

5.4
Rating 10 - Excellent. 11 out of 42 reviews" "
Rating 8 - Good. 4 out of 42 reviews" "
Rating 6 - Okay. 3 out of 42 reviews" "
Rating 4 - Poor. 6 out of 42 reviews" "
Rating 2 - Terrible. 18 out of 42 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Grace

Traveled with family
Disliked: Cleanliness, amenities
The staff here were very sweet but disorganised. We could rarely find anyone on reception and at first we were told that the advertised free breakfast was not included. We asked again the next day and they confirmed that we were staying for 4 nights and that we could have breakfast included… the food was nice when we did get it. No one cleaned our room for the entire time we were there so we ended up taking the bin down ourselves. There was a small kitchen but we didn’t use it as there was no soap to wash up. Overall ok for the price for just a few nights in San Pedro!
Stayed 4 nights in Jan 2024

2/10 Terrible

Joseph

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t use Expedia so there was no room reserved for us so in this case Expedia and this hotel were both useless.
Stayed 1 night in Jul 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Good . Very nice staff . Only the WiFi was not working well upstairs
Stayed 1 night in May 2023

4/10 Poor

Ella

Stayed 3 nights in Apr 2023

4/10 Poor

Leah

Disliked: Staff & service, amenities
It was a beautiful property, but when I came in the office manager wanted more money then what was listed on expedia. I heard this same routine repeated with every set of travelers that came in. He claimed there was a mistake on Expedia, but each time the price seemed to increase. So I'm not sure if there really was a mistake or it was a scam but I wouldn't trust their pricing on here. Also their phone number isn't connected any more so the expedia agent couldn't get ahold of them. The restaurant was nice and the view from the roof was lovely.
Stayed 2 nights in Apr 2023

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it was in the quiet street, lots of options to eat around. It was affordable for what you got. Lovely roof top with a view, kitchen available.
Stayed 3 nights in Apr 2023

2/10 Terrible

pablo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Angel Saul

Stayed 2 nights in Apr 2022

2/10 Terrible

Alisha

Stayed 1 night in Apr 2022

6/10 Okay

Robert

Stayed 1 night in Mar 2022

10/10 Excellent

Leilani

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quieter hotel that's to the back of a property. At the front of the property is a restaurant and access to the main route through town. The rooms are quaint, with a private bathroom for each, and access to their 3rd story rooftop terrace. The staff is attentive but mostly unseen as they're busy running the hotel. They offer great internet connection and comfy beds. As far as location, it's ideal, as it's a little farther from the town center. There are tiendas and restaurants all around, with a massage center just across the street, Spanish school nearby, and is close to access to the lake that isn't as busy as downtown. Overall a great stay that supports local Guatemalan's!
Stayed 2 nights in Mar 2022

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2022

2/10 Terrible

John

Stayed 1 night in Jan 2022

2/10 Terrible

Karole L

Disliked: Staff & service
Bad management
When I got to the hotel there was no reservation. I suppose the good news is that it was pay at property so I wasn’t charged but this is holiday high season and I could have been stranded. Luckily a Canadian woman saw me looking bereft and led me to an extra room at her apartment complex so it was ok.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind, very familial hotel, cheap and efficient. The restaurent is the best part, excellent food. I'm satisfied.
Stayed 2 nights in Jan 2020

2/10 Terrible

Andre, Guatemala

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I made a reservation but to my surprise when I spoke to the staff they said such reservation didn't exist although I showed them the proof... What's the purpose of having your hotel listed here if you are not going to check it regularly?
Stayed 1 night in Jul 2019

2/10 Terrible

Hugo

Disliked: Cleanliness, staff & service, property conditions & facilities
Servicio de muy mala calidad.
Stayed 1 night in Jul 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Bien
Stayed 1 night in Feb 2024

2/10 Terrible

Pedro

When I arrived at the preperty, they told me did not have room for me, lwtting me hanging on New Years' weekend in which everything was full. Terrible service.
Stayed 1 night in Dec 2023

2/10 Terrible

Lois Kim

Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ellos no van a honrar una reservación.
Tuvimos reservaciones pero ellos las dieron nuestras reservaciones a otras personas. We had reservations through hotels.com, but they gave her reservations away, and we do not have rooms.
Stayed 1 night in Jul 2023

4/10 Poor

Barbro

Stayed 2 nights in Apr 2023

2/10 Terrible

Alexandra

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bei der Ankunft wurden wir aufgefordert, mehr als den dreifachen Preis zu bezahlen aufgrund von Feiertagszuschlag. Dies war bei Expedia nicht angegeben. Sie haben uns gezwungen mehr zu bezahlen als vertraglich mit Expedia vereinbart war (das Dorf war sozusagen ausgebucht). Wir hatten ein eigenes Bad gebucht und mussten es teilen. Die WC und Duschtür konnten beide nicht geschlossen werden. Unser Zimmer war direkt neben einer grossen Baustelle, somit ohne Tageslicht. Der Lichtschalter war kaputt. Das Internet funktionierte nur teilweise. Wir werden sicher nicht nochmals dahin und raten somit jedem anderen auch davon ab.
Stayed 1 night in Apr 2023

2/10 Terrible

Victoria María

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

2/10 Terrible

Lorena Araceli

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me dieron servicio, porque no había ninguna res
Stayed 2 nights in Aug 2022