I booked this hotel for my wife who was traveling alone at the time. We were there for a wedding. Not only in San Miguel de Allende a beautiful city with beautiful people, but this hotel exceeded our expectations. The staff was gracious and helpful with recommendations, calling a taxi if needed, restaurants, and tours. They greeted us with kindness and positive energy. Their hospitality and care made us feel safe and welcomed. We have already recommended this hotel to several friends of ours. It was truly a luxury experience from the design of the hotel, the high ceilings, the courtyard and most of all the staff. And it's within walking distance of everything. It's towards the beginning of San Miguel so you're away from the noise of the city and tourists. We will be back again! We loved it! If you have any reservations, I hope this review will be the one to provide confidence. Book them! You won't be dissapointed.