Casa Quetzal

3.5 star property
Colonial San Miguel de Allende hotel in Zona Centro with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Quetzal

Exterior
Junior Suite | In-room safe, iron/ironing board, bed sheets
Exterior
Master Suite | In-room safe, iron/ironing board, bed sheets
Family Villa | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

Highlights

Private bathroom
Free bottled water
Coffee grinder
In-room massage
Daily housekeeping
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Family Villa

Highlights

Individually furnished
Individually decorated
Mini-fridge
Premium bedding
2 bedrooms
Private bathroom
Microwave
Toaster
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Master Suite

Highlights

Private bathroom
Free bottled water
Coffee grinder
In-room massage
Daily housekeeping
In-room safe
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

Highlights

Private bathroom
Free bottled water
Coffee grinder
In-room massage
Daily housekeeping
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

Map
Hospicio 34 Col. Centro, San Miguel de Allende, GTO, 37700

What's nearby

  • Church of San Miguel Arcángel - 4 min walk - 0.4 km
  • Allende Garden - 4 min walk - 0.4 km
  • San Miguel de Allende Historical Museum - 4 min walk - 0.4 km
  • Juarez Park - 7 min walk - 0.6 km
  • San Miguel de Allende Public Library - 8 min walk - 0.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 71 min drive

Restaurants

  • ‪San Agustín - ‬3 min walk
  • ‪El Cielo Restaurant y Terraza Bar - ‬3 min walk
  • ‪El Pegaso - ‬3 min walk
  • ‪La Unica - San Miguel de Allende - ‬3 min walk
  • ‪El Manantial - ‬3 min walk

About this property

Casa Quetzal

Hotel near Church of San Miguel Arcángel
Casa Quetzal provides amenities like a terrace and a garden. Guests can connect to free WiFi in public areas.
Other perks include:
  • An area shuttle, babysitting (surcharge), and smoke-free premises
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Luggage storage and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Casa Quetzal offer comforts such as safes and free bottled water.
Other conveniences in all rooms include:
  • Coffee grinders and irons/ironing boards

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • This property does not have elevators

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom

Food and drink

  • Coffee grinder
  • Free bottled water

More

  • In-room massage
  • Iron/ironing board (on request)
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from July 10 2024 to June 30 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal Hotel San Miguel de Allende
Casa Quetzal San Miguel de Allende
Hotel Casa Quetzal
Casa Quetzal Hotel
Casa Quetzal San Miguel de Allende
Casa Quetzal Hotel San Miguel de Allende

Frequently asked questions

Is Casa Quetzal pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Quetzal?

This property doesn't offer parking.

What time is check-in at Casa Quetzal?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casa Quetzal?

Check-out is at noon.

Where is Casa Quetzal located?

Located in Zona Centro, this hotel is within a 5-minute walk of Plaza de Toros San Miguel de Allende and Church of San Miguel Arcángel. El Chorro Street and Capilla de la Tercera Orden are also within 5 minutes.

Casa Quetzal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 576 reviews" "
Rating 8 - Good. 204 out of 576 reviews" "
Rating 6 - Okay. 69 out of 576 reviews" "
Rating 4 - Poor. 18 out of 576 reviews" "
Rating 2 - Terrible. 15 out of 576 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Janett

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel! Super friendly staff and very attentive. Will definitely be back!
Stayed 3 nights in Mar 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar fantástico- el ambiente y los empleados fueron muy amable. Me divertí mucho!
Stayed 3 nights in Mar 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, really quite place and beautiful
Stayed 1 night in Mar 2024

2/10 Terrible

DIEGO

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful hotel
The location is great; however, it’s a very old hotel with awful maintenance. Having an old building doesn’t mean you don’t care about the condition. We got a room at the entrance, by the street.. we asked to move and that was great because the young lady was very helpful and moved us to a different room. The next day it took 20 minutes to get hot water, the condition of the bathroom awful, everything was not very clean. Anyway I don’t recommend this hotel. To the owner: the only good thing is your personnel
Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decorations

10/10 Excellent

Leonarda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diana

10/10 Excellent

Jose

Stayed 5 nights in Dec 2023

8/10 Good

MARIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very happy with our stay. Parking in the area was a little problem but just a block away. Good location to the Centro.
Stayed 2 nights in Dec 2023

2/10 Terrible

ALEXANDRE

Liked: Cleanliness, room comfort
querían cobrar el estacionamiento aparte , pero la reservación decía estacionamiento gratuito. deberían advertir que el estacionamiento esta lejos y que viene por el . fatal que no hay agua caliente
Stayed 1 night in Nov 2023

10/10 Excellent

Alexandre Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las instalaciones son excelentes. Habitaciones muy amplias y bonitas. La atención del personal es muy buena. Está muy proximo del centro y se puede caminar con toda la seguridad.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Stayed 3 nights in Oct 2023

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2023

10/10 Excellent

Luis

Stayed 1 night in Jul 2023

8/10 Good

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Very colonial and traditional
Stayed 3 nights in Jun 2023

10/10 Excellent

gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

2/10 Terrible

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth for the price ! It is clean but the reception and main are is very poor dirty and not as posted online. It is not a 4 star hotel
Stayed 1 night in May 2023

10/10 Excellent

Walter, Sacramento

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Doug, Port Ludlow

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms definitely need an update/makeover, particularly the bathrooms. The water in the shower never got above lukewarm.
Stayed 2 nights in Mar 2023

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2023

8/10 Good

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great place to stay , walking distance to all tourist attractions
Stayed 2 nights in Feb 2023

4/10 Poor

Ronald

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
dont be fool by the pretty photos many stairs no food service coffee when your lucky
Stayed 7 nights in Jan 2023

8/10 Good

carmen, thousand oaks

Traveled with partner
Liked: Cleanliness, property conditions & facilities
We stayed 2 nights at Casa Quetzal, a quaint property that makes you feel like authentic Mexico with its style and decor. We really liked the property and it was about a 5 minute walk to city center. It was very spacious and the bed comfortable. Cons:wifi didn’t work, asked our car arrive at 12:40 as we had 1:00 reservation. Car didn’t arrive until 1:10. No heater and the room was cold. Our room wasn’t cleaned or bed made. We didn’t mind these cons too much but good things to know.