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Loi Suites Chapelco Hotel

4.5 star property
Family ski hotel with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Loi Suites Chapelco Hotel

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Lobby sitting area
Front of property - evening/night
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Fireplace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Hot Tub
  • 24/7 front desk
  • Room service
The price is AED 793
AED 793 total
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Studio, 1 Queen Bed

Superior Studio, 1 Queen Bed | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Studio, 1 Queen Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Golf View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Family Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 80 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Habitación Cuádruple Superior

Habitación Cuádruple Superior | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Habitación Cuádruple Superior

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Junior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Cuádruple

Suite Cuádruple | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite Cuádruple

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property

Arrayan Lake View Mountain Lodge & Casa De Te Arrayan

Breakfast included
Parking included
Free WiFi
Restaurant
9.0 out of 10, Wonderful, (43)
The price is AED 694
AED 694 total
includes taxes & fees
24 Dec - 25 Dec
Arrayan Lake View Mountain Lodge & Casa De Te Arrayan

About the neighborhood

Map
Ruta Nacional Nº40 Km 2227, San Martín de los Andes, Neuquen, 8370

What's nearby

  • Escorial - 22 min drive - 16.1 km
  • La Pastera Che Guevara Museum - 24 min drive - 17.4 km
  • Lacar Lake Pier - 26 min drive - 18.2 km
  • Chapelco Ski Resort - 43 min drive - 26.9 km
  • Quila Quina Beach - 53 min drive - 34.8 km

Restaurants

  • ‪Astas - ‬1 min walk
  • ‪Surenia Patagonia Brewing - ‬19 min drive
  • ‪1986 Pizzas y Empanadas de Autor - ‬17 min drive
  • ‪Los Coirones - ‬1 min walk
  • ‪El Corralón - ‬17 min drive

About this property

Loi Suites Chapelco Hotel

Family-friendly hotel adjacent to a golf course
A free breakfast buffet, golfing on site, and a terrace are just a few of the amenities provided at Loi Suites Chapelco Hotel. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle, ski passes, and ski storage. Indulge in a deep-tissue massage, a body wrap, and a body treatment at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Yoga classes are offered at the health club; the property also has a coffee shop/cafe, a garden, and a playground. Stay connected with free in-room WiFi, and guests can find other amenities such as an arcade/game room and a library.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with sun loungers and pool umbrellas
  • Free self parking
  • Bike rentals, 2 outdoor tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, a billiards/pool table, and tour/ticket assistance
Room features
All 85 individually furnished rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas.
Extra amenities include:
  • Hypo-allergenic bedding, memory foam beds, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Ski shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Golfing
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2045 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 39
  • In-room accessibility
  • Low-height counter and sink
  • Lowered counter and sink height (inches): 39
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa

More

  • Communal living room
  • Couples dining
  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • DVD player
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ARS 15000 per person (one-way)
  • Airport shuttle fee per child: ARS 15000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property caters to LGBTQ+ guests
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martín de los Andes
Loi Suites Chapelco Hotel Hotel San Martín de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM–9:00 PM.

Is Loi Suites Chapelco Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Loi Suites Chapelco Hotel?

Self parking is free at this property.

What time is check-in at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Loi Suites Chapelco Hotel?

Check-out is at 10:30 AM. Late check-out is available for a fee (subject to availability).

Does Loi Suites Chapelco Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ARS 15000 per person applies.

Where is Loi Suites Chapelco Hotel located?

Located near the slopes, this San Martín de los Andes hotel is in the mountains and within 12 mi (20 km) of La Pastera Che Guevara Museum, Lago Lacar, and Lacar Lake Pier. Parque Nacional Lanin and Chapelco Ski Resort are also within 20 mi (32 km).

Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 122 out of 193 reviews" "
Rating 8 - Good. 51 out of 193 reviews" "
Rating 6 - Okay. 13 out of 193 reviews" "
Rating 4 - Poor. 6 out of 193 reviews" "
Rating 2 - Terrible. 1 out of 193 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

kathryn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service Complementary sparkling wine Beautiful view Wonderful dinner with Matius as our server Check n was easy, informative and enjoyable
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Fabulous hotel with great staff who made our stay very enjoyable and easy - thanks to Tomas and Cecilia. We would return and recommend this hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Romi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the hotel are breathtaking. The staff are kind and respectful. Sabrina will give you the best recommendations about tours. Please take a ski class with Patagonia Chic. Marcela and her team are amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Feb 2024

6/10 Okay

GONZALEZ CARBALLO

Traveled with family
Liked: Cleanliness, room comfort
La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Staff was amazing, truly made us feel welcomed
Stayed 2 nights in Aug 2022

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Stayed 3 nights in Nov 2021

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

elyezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff and very beautiful hotel. Great for family vacation
Stayed 6 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and nice for a night
We got a really good deal at this place because it was off season, so for the price we paid, it was worth it. The area is pretty and our room had a nice view to the mountains where we could see birds, rabbits, as well as some fish in a little pond by the hotel. But, it should be noted that otherwise around the hotel there isn't much at all. It's a half hour drive to San Martin. So, for food your options are the hotel restaurant (which was decent) or a bit of a drive. This place is best for those wanting to get away from the towns, or for those coming for the golf course, I guess. We don't play golf, so one night was enough for us. The room itself was nice and comfortable. Maybe a tad run-down. Wifi worked decently. It was a tad warm, but not a problem really. The pool was also nice. We didn't try spa options, but they had several it seemed. When we arrived they at first didn't find our reservation, but a phone call seemed to sort that out. All in all, if you get a good deal, I'd say this is a nice place for a night.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel and they looked after us well. Quality and not overpriced with good attention to detail.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Highlights: Scenery and swimming pool. The restaurant dinner was great as well. You definitely need a car if you stay in this hotel.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Eduardo, Buenos Aires

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holidays with Family
Amazing hotel. Great location, everything worked perfect. A great experience.
Stayed 3 nights in Jan 2018

6/10 Okay

pablo, buenos aires

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok
This is an ok hotel at high price. First, they did not know about what a vip expedia represent neither akwoledge it. The sommelier manager of the restaurant threat us like nobody. Awful stay in a nice enviroment.
Stayed 1 night in Jan 2018

8/10 Good

Tarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic property, comfortable stay
Very nice hotel with incredible views of the Andes. The property was secure; the only slight downfall (for us) was that it was secluded...you definitely need a car to get anywhere. Good breakfast and beautiful pool. English service available.
Stayed 2 nights in Dec 2017

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, room comfort
Beware room quote in AED not ARS!
I don't understand why a Canadian booking a hotel in Argentina would be expected to do the conversion to United Arab Emirates dollars? It looks to me like a deliberate attempt to mislead.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful facility, but not worth it
Too far away from town. Hotel is isolated. You MUST have a car to get here, or walk 3 km uphill after taking a bus from town. Staff at gate is incompetent. They made me wait for half an hour when it was raining without telling me how they were screening me until I finally asked to go. No explanation. Staff at reception desk was not particularly welcoming at first, though they did try to address my concern later. The hotel is very nice, but by the time I got there I was so frustrated and exhausted that my relaxing treat turned into a nighmare.