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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property
Bayside San Juan hotel in Old San Juan with a 24-hour health club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Aerial view
Lobby
Outdoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Room service
    Room service
  • Gym
    Gym
The price is AED 643
AED 830 total
includes taxes & fees
26 Nov - 27 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
Pillowtop bed
Premium bedding
Separate bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Bay View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

Highlights

Balcony
Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Down duvet
Premium bedding
Pillowtop bed
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, City View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Sofa bed - king
  • Sleeps 4
  • 2 Double Beds

Similar properties

View from property
Hilton Garden Inn San Juan Condado
Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (480)
The price is AED 653
AED 851 total
includes taxes & fees
3 Dec - 4 Dec
Hilton Garden Inn San Juan Condado

About the neighborhood

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901

What's nearby

  • Pier 3 - 1 min walk - 0.1 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km
  • Pan American Pier - 7 min drive - 5.1 km

Getting around

  • Roosevelt Station - 9 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Upscale hotel near Port of San Juan
Located close to Pier 3 and Teatro Tapia, Hotel Rumbao, a Tribute Portfolio Hotel provides a terrace, a bar, and a 24-hour health club. For some rest and relaxation, visit the spa tub. The on-site local cuisine restaurant, KUEROS Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, and conference space are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Concierge services, a 24-hour front desk, and wedding services
  • An elevator, a reception hall, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 245 rooms offer comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and showers
  • 42-inch HDTVs with premium channels
  • Wardrobes/closets, recycling, and electric kettles

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 15.00 per day; includes in/out privileges)
  • Secured covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Outdoor pool
  • Refrigerator (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (6973 square feet)
  • Meeting rooms - 7

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable/satellite channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator (on request)

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Frequently asked questions

Does Hotel Rumbao, a Tribute Portfolio Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Hotel Rumbao, a Tribute Portfolio Hotel pet-friendly?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel allows dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Rumbao, a Tribute Portfolio Hotel?

Self parking is available for USD 15.00 per day. Valet parking is available for USD 27.88 per night.

What time is check-in at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 30 (subject to availability).

What time is check-out at Hotel Rumbao, a Tribute Portfolio Hotel?

Check-out is at 11 AM. Late check-out is available for USD 30 (subject to availability).

Where is Hotel Rumbao, a Tribute Portfolio Hotel located?

Located in Old San Juan, this hotel is steps from Pier 3 and Teatro Tapia. Pier 1 and Port of San Juan are also within 5 minutes.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 506 reviews" "
Rating 8 - Good. 87 out of 506 reviews" "
Rating 6 - Okay. 33 out of 506 reviews" "
Rating 4 - Poor. 14 out of 506 reviews" "
Rating 2 - Terrible. 22 out of 506 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josdin

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location!
Stayed 1 night in Nov 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Walking in everyone was very friendly. Shalie was exceptional at the front desk. So were the hostess at the restaurant. Great costumer service. Will definitely stay there again in the future. 11/19/24
Stayed 2 nights in Nov 2024

10/10 Excellent

Ariel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Femida

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed here for one night before our cruise. The checkin desk was overwhelmed and it took a long time to get our room but the manager was accommodating and offered us a free breakfast which was great value. Location, location, location! We were able to walk across to the cruise ship terminal.
Stayed 1 night in Nov 2024

10/10 Excellent

andraya

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, clean, very friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Dean

N/a
Stayed 1 night in Nov 2024

8/10 Good

Domnick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen, San Juan

Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff! Very close to the cruise port
Stayed 1 night in Nov 2024

8/10 Good

INDRA

Liked: Cleanliness, staff & service, property conditions & facilities
Great places!
Stayed 7 nights in Oct 2024

10/10 Excellent

Gabriel

Great Location
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinary staff!! So warm and caring!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rosalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

DONNA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in to a room with a lovely bay view. It was over 80 degrees inside, and A/C not working - that was after waiting 4 hrs. for rooms to be ready. No early check-in available. Many thanks to MIGUEL (bellman) for his assistance in getting us another room.
Stayed 1 night in Nov 2024

8/10 Good

Mitishi

Traveled with group
Liked: Cleanliness, property conditions & facilities
The rooms are nice. The staff have two types: kind or rude. No in between. The rude folks really ruin the experience. There is also some kind of strange cast system in the restaurant. I am a brown skinned African American woman and my friend is a lighter complected. We were asked for our room number at the restaurant so I responded that we didn't want to charge dinner to our room in case that was the reason. The host responded stearnly"it's not for that, calm down GIRL". I was offended and shocked but we were seated. We then sat for almost 40 minutes and watched as other guests (non black,) were seated and given water and some had even received food. Noone greeted us until my friend flagged down the rude host and told her in Spanish that it was ridiculous how we were not being served. The next table over, 3 other black women were later seated. They experienced the same treatment. One of the young ladies looked like she was starting to get upset as she looked around wondering if the server would ever come. No waters, no service until my friend and I had almost finished our meal. They later claimed that there was a misunderstanding and we were served. It was awful to be sitting there and being ignored after being spoken to like I am a child. Unbelievable and disappointing experience that overshadowed how lovely the hotel itself was.
Stayed 1 night in Oct 2024

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Beautiful views.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Nov 2024

10/10 Excellent

Nagima

Liked: Cleanliness
Stayed 3 nights in Nov 2024