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The Royal Sonesta San Juan

4.0 star property
Beachfront, with full-service spa

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, cabanas (surcharge), pool umbrellas
On the beach, white sand, sun loungers, beach umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar
Hypo-allergenic bedding, in-room safe, individually decorated
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet friendly
The price is AED 1,833
AED 2,437 total
includes taxes & fees
5 Jan - 6 Jan

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior) | Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View | Hypo-allergenic bedding, in-room safe, individually decorated

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Embassy Suites by Hilton San Juan Hotel & Casino

Pool
Hot Tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2861)
The price is AED 690
AED 931 total
includes taxes & fees
8 Jan - 9 Jan
Embassy Suites by Hilton San Juan Hotel & Casino

About the neighborhood

Map
5961 Isla Verde Avenue, Carolina, 00979

What's nearby

  • Isla Verde Beach - 3 min walk - 0.3 km
  • Carolina Beach - 6 min walk - 0.5 km
  • Casino del Mar at La Concha Resort - 6 min drive - 6.6 km
  • Jose Miguel Agrelot Coliseum - 7 min drive - 6.2 km
  • Condado Beach - 12 min drive - 8.4 km

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

Upscale resort near Pan American Pier
2 beach bars, a swim-up bar, and a poolside bar are just a few of the amenities provided at The Royal Sonesta San Juan. With amenities like a white sand beach and sun loungers, this resort is the perfect place to soak up the sun. Treat yourself to a massage at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In-room WiFi (surcharge), with speed of 50+ Mbps, is available to all guests, along with a terrace and a firepit.
Other perks at this resort include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, an elevator, and outdoor furniture
  • A porter/bellhop, smoke-free premises, and a banquet hall
  • Guest reviews speak highly of the beach locale, pool, and helpful staff
Room features
All 398 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per stay)

Parking and transportation

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: USD 33.00 for adults and USD 19.99 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Aleli Restaurant
  • Ruth’s Chris Steak House
  • Karaya
  • La Bodeguita
  • Akua Bar

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (24000 square feet)
  • Meeting rooms - 16

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • High pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 12 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

Frequently asked questions

Does The Royal Sonesta San Juan have a pool?

Yes, this property has an outdoor pool.

Is The Royal Sonesta San Juan pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at The Royal Sonesta San Juan?

Self parking is available for USD 27 per day. Valet parking is available for USD 33 per day.

What time is check-in at The Royal Sonesta San Juan?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Royal Sonesta San Juan?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Royal Sonesta San Juan located?

Nestled on the beach, this Isla Verde resort is within a 10-minute walk of Isla Verde Beach and Carolina Beach. Pine Grove Beach and Balneario de Carolina are also within 1 mi (2 km).

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1091 out of 1603 reviews" "
Rating 8 - Good. 276 out of 1603 reviews" "
Rating 6 - Okay. 129 out of 1603 reviews" "
Rating 4 - Poor. 56 out of 1603 reviews" "
Rating 2 - Terrible. 51 out of 1603 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

W1ld

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time celebrating my 2 daughter’s birthday! Love the resort!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sundri, Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
n
Stayed 1 night in Dec 2024

10/10 Excellent

BEVERLY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the new years Party. Room was clean , and bed was comfortable. Pool was great as well as the service.
Stayed 1 night in Dec 2024

10/10 Excellent

Costas

Stayed 5 nights in Nov 2024

8/10 Good

Iveth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and good service, but food choices limited. Only restaurant had scant breakfast buffet. All in all very nice hotel but not great for price.
Stayed 4 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here. The property needs some TLC, but they’re trying to improve it. The jackhammer during the day was not desirable, but it’s understandable that they were trying to get it done in the off season. The dining options were pricey. Overall they staff was friendly and we enjoyed our stay.
Stayed 4 nights in Dec 2024

4/10 Poor

Deborah Lynn

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Randi, Upland

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Jamila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, knowledgeable, helpful. The property is beautiful and well kept. Would definitely be back
Stayed 4 nights in Dec 2024

10/10 Excellent

Tafari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in Dec 2024

8/10 Good

Luis Reynet, WORCESTER

Stayed 4 nights in Nov 2024

8/10 Good

KAITLIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, rooms are clean, showers are relaxing, beds are super comfortable. We had an ocean front on 14th floor. Lots of food options outside of the resort. Cheap Ubers. All around amazing trip. Will be back!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Neal, Aldie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront, well maintained and clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julianne, Pittsburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach area and the chairs.
Stayed 2 nights in Dec 2024

10/10 Excellent

Wafia

Stayed 3 nights in Dec 2024

10/10 Excellent

Dawntae

Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it had access to beach from their hotel.
Stayed 4 nights in Oct 2024

4/10 Poor

Hugo

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They had construction when we went
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is great...nothing is inclusive...rooms are clean staff is very friendly
Stayed 4 nights in Dec 2024

6/10 Okay

jodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing. They want to help. Very nice hotel. Can't wait to go back.
Stayed 4 nights in Dec 2024

6/10 Okay

Bailey

Liked: Cleanliness, property conditions & facilities
We had a great experience overall. However, the Zen Spa was a waste of money and time. They didn’t notify us that our massage was pushed back so we still showed up 30 minutes early as requested then had to come back in a hour. The female employee at the front desk was rude, but ultimately discounted our massage because of that and the quality of the massage, which was still $400, tip included. Our room was also humid the entire time despite us turning down the thermostat.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great spot on the beach
Stayed 2 nights in Dec 2024