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Hotel Puerto Valdes

4.0 star property
Colonial hotel with area shuttle service and a 24-hour fitness center

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Photo gallery for Hotel Puerto Valdes

Lobby sitting area
Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated
Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated
Point of interest
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Apartment

Highlights

Patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Studio

Studio | Premium bedding, pillowtop beds, in-room safe, individually decorated

Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
TV
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment

Premium bedding, pillowtop beds, in-room safe, individually decorated

Luxury Apartment

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premier Apartment

Premier Apartment | Premium bedding, pillowtop beds, in-room safe, individually decorated

Premier Apartment

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchenette
Mini-fridge
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Signature Penthouse

Signature Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Signature Penthouse

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Kitchen
  • Bay view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Presidential Penthouse

Presidential Penthouse | Premium bedding, pillowtop beds, in-room safe, individually decorated

Presidential Penthouse

Highlights

Patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
100 Calle Valdés, San Juan, San Juan, 00901

What's nearby

  • Port of San Juan - 3 min walk - 0.3 km
  • Escambron Beach - 18 min walk - 1.5 km
  • Pan American Pier - 1 min drive - 0.6 km
  • Condado Beach - 3 min drive - 2.7 km
  • Puerto Rico Convention Center - 4 min drive - 3.3 km

Getting around

  • Sacred Heart Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Celeste - ‬4 min walk
  • ‪Tostado - ‬3 min walk
  • ‪Pizza e Birra - ‬8 min walk
  • ‪Casa de España - ‬7 min walk
  • ‪Bar La Parroquia - ‬5 min walk

About this property

Hotel Puerto Valdes

Upscale hotel near Port of San Juan
Located close to Pan American Pier and Escambron Beach, Hotel Puerto Valdes provides a rooftop terrace, an art gallery on site, and laundry facilities. The on-site restaurant, CARNES STEAKHOUSE, serves dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A free area shuttle, express check-out, and outdoor furniture
  • A ballroom, a banquet hall, and concierge services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually furnished, and have comforts such as premium bedding and pillow menus, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and travel cribs
  • Hypo-allergenic bedding, pillowtop mattresses, and sofa beds
  • Rainfall showers and hair dryers
  • 43-inch TVs with premium channels
  • Wardrobes/closets, microwaves, and stovetops

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 4 km
  • Free casino shuttle
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant
  • Couples/private dining

Restaurants on site

  • CARNES STEAKHOUSE

Things to do

  • 24-hour gym
  • Art gallery
  • Wine tasting room

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,200 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

A car is recommended for transportation to and from this property

Property is also known as

Puerto Valdes
Hotel Puerto Valdes Hotel
Hotel Puerto Valdes San Juan
Hotel Puerto Valdes Hotel San Juan

Frequently asked questions

Is Hotel Puerto Valdes pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hotel Puerto Valdes?

Self parking is free at this property.

What time is check-in at Hotel Puerto Valdes?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Puerto Valdes?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Puerto Valdes located?

Located in Puerta de Tierra, this hotel is within 1 mi (2 km) of Port of San Juan and Escambron Beach. Condado Beach and Sheraton Casino are also within 2 mi (3 km).

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Hotel Puerto Valdes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 250 out of 392 reviews
Rating 8 - Good. 83 out of 392 reviews
Rating 6 - Okay. 32 out of 392 reviews
Rating 4 - Poor. 15 out of 392 reviews
Rating 2 - Terrible. 12 out of 392 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zenon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Madelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff where super friendly and accomodating. The room was fabulous. I will definitely stay there again.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a gem of a hotel close to old San Juan, the port lining a very interesting neighborhood with excellent restaurants. The staff were friendly, informative and helpful. We highly recommend this property.
Stayed 3 nights in Dec 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well maintained. The staff were very friendly. I would have liked a morning coffee or 2 and that would be my only complaint.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ayanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy and well designed. Staff was friendly and accommodating. Love the mural in the lobby!
Stayed 3 nights in Feb 2025

10/10 Excellent

denzel J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed how clean it was. Staff was very nice as well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sonia

Liked: Cleanliness, amenities, property conditions & facilities
Mold in the ceiling of bedroom. Slightly understandable after what the PR has been through. Customer service was awesome. Thanks for a great stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff. Main doors were kept locked at night which made me feel very safe
Stayed 3 nights in Feb 2025

6/10 Okay

Sherri

Liked: Staff & service
Disliked: Property conditions & facilities
Property is clean but old. Needs to be updated
Stayed 3 nights in Mar 2025

10/10 Excellent

Faylee

Liked: Cleanliness, staff & service
I really enjoyed my stay, staff especially Joy was very accommodating and kind. I will definitely book a stay again!
Stayed 2 nights in Dec 2024

6/10 Okay

Harol

Liked: Cleanliness
Shower took long time to get warm, noisy from music playing above, wasn't within walking distance to pier as advertised.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Feb 2025

10/10 Excellent

Alton

Liked: Cleanliness, staff & service
The hot tubs were being worked on when we were there, so not available. It was an okay location, a long walk or a car ride to get out. The restaurant was nice.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the cleanliness and quiet environment the best.
Stayed 2 nights in Jan 2025

8/10 Good

LAMEKIA

Liked: Staff & service, amenities, property conditions & facilities
Was noisy at times because the door wouldn’t lock from the people in Room 1. Kept slamming door during late hours.
Stayed 7 nights in Mar 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service
Good location, the place could use some maintenance and they should make guests aware that there's a party going on! When booking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a GEM! It is quaint and charming and Joel at the front desk could not be more helpful! The room was spacious with all the utensils to make a couple of meals. The bed and pillows were VERY comfortable and clean. It's about a mile to Old San Juan, so it made a great jaunt for one of our days. They also offer a shuttle service three times daily. The rooftop patio is amazing because you can see for miles! Highly recommend!
Stayed 4 nights in Feb 2025

10/10 Excellent

Phak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing I forgot the guys name that did the check in for me but help out through it all with anything that I needed and not just that restaurant was next door and rooftop was awesome
Stayed 3 nights in Jan 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Big, clean room. second time stayin but not the last.
Stayed 2 nights in Jan 2025

6/10 Okay

Albert

Liked: Cleanliness, staff & service, amenities
Overall the property isn’t a bad place to stay my only complaint is, I did not get to stay in the room I paid to stay in and although they accommodated me with another room it was not what I wanted and basically had to settle for, and I also did not like that I was notified the day I walked into the hotel, that the room I paid for would not be available to me, other than that, it’s a nice stay for what it is and the staff do what they can for you. There was also a restaurant in the building, although I did not try the food, seemed like it would be ok, very small eating area but nice tho for what it is. Rooftop was ok for what it is also. Very conveniently located tho I will add, if you’re looking to tour San Juan.
Stayed 2 nights in Mar 2025

8/10 Good

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secure hitel
Stayed 4 nights in Jan 2025

4/10 Poor

Puja

Disliked: Staff & service, amenities, property conditions & facilities
Except for the location everything was bad.The building looked old and had watermarks on the wall. There were loud noises outside and upstairs which disturbed our sleep at night. I would not recommend this hotel.
Stayed 6 nights in Dec 2024

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel with spacious rooms, the staff is adorable, professional and very helpful, the shower is large and everything is clean. I highly recommend it!