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Holiday Inn Express San Juan Condado, an IHG Hotel

3.5 star property
Hotel with free breakfast, a quick walk to Casino del Mar at La Concha Resort

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express San Juan Condado, an IHG Hotel

Beach nearby, sun loungers, beach umbrellas, beach towels
Beach nearby, sun loungers, beach umbrellas, beach towels
Gift shop
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Housekeeping
  • 24/7 front desk
The price is AED 713
AED 916 total
includes taxes & fees
7 Jan - 8 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Renovated in 2022
Blackout drapes/curtains
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Hilton Garden Inn San Juan Condado

Pool
Hot Tub
Spa
Free WiFi
8.8 out of 10, Excellent, (553)
The price is AED 933
AED 1,158 total
includes taxes & fees
13 Jan - 14 Jan
Hilton Garden Inn San Juan Condado

About the neighborhood

Map
1 Mariano Ramirez Bages, San Juan, 00907

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk
  • Condado Beach - 11 min walk
  • Pan American Pier - 5 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Port of San Juan - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 27 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬2 min walk
  • ‪La Vergüenza Condado - ‬3 min walk

About this property

Holiday Inn Express San Juan Condado, an IHG Hotel

Hotel rejuvenated in 2022 and located near Casino del Mar at La Concha Resort
Located close to Condado Beach and Puerto Rico Convention Center, Holiday Inn Express San Juan Condado, an IHG Hotel provides free full breakfast, dry cleaning/laundry services, and a 24-hour gym. For some rest and relaxation, visit the spa tub. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers
  • Valet parking (surcharge), a 24-hour front desk, and a front-desk safe
  • Multilingual staff, a vending machine, and outdoor furniture
  • Smoke-free premises, an elevator, and concierge services
  • Guest reviews say great things about the helpful staff and location
Room features
All 116 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 52-inch HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25 per night; includes in/out privileges)

Food and drink

  • Free full breakfast available daily 6:30 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Nature reserve
  • Outdoor furniture
  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36

More

  • Beach towels
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 52-inch Smart TV
  • Cable channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Resort fee: 18 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Juan Plaza
San Juan Plaza
San Juan Plaza Hotel
Holiday Inn Express San Juan Condado Hotel
Holiday Inn Express Condado Hotel
Holiday Inn Express San Juan Condado
Holiday Inn Express Condado
Holiday Inn Express San Juan Hotel San Juan
Holiday Inn San Juan
San Juan Holiday Inn
Holiday Inn Express Puerto Rico
Express Juan Condado, An Ihg
Holiday Inn Express San Juan Condado
Holiday Inn Express San Juan Condado, an IHG Hotel Hotel
Holiday Inn Express San Juan Condado, an IHG Hotel San Juan

Frequently asked questions

Does Holiday Inn Express San Juan Condado, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

Is Holiday Inn Express San Juan Condado, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express San Juan Condado, an IHG Hotel?

Valet parking is available for USD 25 per night.

What time is check-in at Holiday Inn Express San Juan Condado, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express San Juan Condado, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Express San Juan Condado, an IHG Hotel located?

Located in Condado, this hotel is within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. Pan American Pier and Puerto Rico Convention Center are also within 2 mi (3 km).

Holiday Inn Express San Juan Condado, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 490 out of 1006 reviews" "
Rating 8 - Good. 237 out of 1006 reviews" "
Rating 6 - Okay. 138 out of 1006 reviews" "
Rating 4 - Poor. 66 out of 1006 reviews" "
Rating 2 - Terrible. 75 out of 1006 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jasuntria, Brandon

Stayed 1 night in Dec 2024

10/10 Excellent

Wanda I.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels 🏨
Stayed 2 nights in Dec 2024

10/10 Excellent

Olivia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Good location that is close to the beach
Stayed 1 night in Dec 2024

4/10 Poor

Margaret

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Additional charges not listed with Expedia. The property is in need of maintenance and updating.
Stayed 1 night in Dec 2024

4/10 Poor

Yael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevators were tiny. When I came to check in they did not have the room I reserved than offered a discount and it never went through. The dining area was not clean. There was a leak in the ceiling of the bathroom in one of the rooms and we had to move rooms the next day. The entire hotel smells of mold. This was an unpleasant experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marisol

Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Traveled with partner
Room is perfect and the Hotel is very well located near to Ashford street in Condado
Stayed 1 night in Dec 2024

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

6/10 Okay

Michael

Traveled with family
Older hotel, but thats expected in San Juan. Decent breakfast offering…small pool area and limited access to fitness room due to maintenance. Hard to justify charging a $40 resort fee when we wouldn’t really call it a resort property.
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great rooms great staff, but the area around the hotel is kind of beat up.
Stayed 1 night in Dec 2024

10/10 Excellent

Bingqing

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, and we were happy to stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Enelida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, but what made this place an amazing place was the staff. Not only were they helpful but caring for my needs. I came in sick and they helped with everything I needed. I totally recommend this hotel.

10/10 Excellent

Nilda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing checking in and checkout experience. Valet parking only. However, staff is friendly and quick to get the car. Only property with access in the bathroom for my husband who is in a wheelchair. We were happy with the experience even though we stayed for one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Mairim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation, easy to get all around the city from this location. Loved the staff, enjoyed the small breakfast serve. Was more than enough to fill you up for tbe day.
Stayed 4 nights in Nov 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 6 nights in Nov 2024

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality
Stayed 1 night in Nov 2024

10/10 Excellent

Raquel

Liked: Staff & service, amenities
The hotel is centrally located and easy to access old San Juan and La Placinta. Easy access to Starbucks and other local restaurants and shopping for any last minute needs you may have. The rooms was larger than expected and very modern decor. Common areas were under renovation. Breakfast was the worst. But everything else about my stay was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Benelin Rodriguez

Stayed 4 nights in Oct 2024

8/10 Good

Richard, Durham

Traveled with family
Liked: Staff & service, property conditions & facilities
Rooms were clean and well kept. Hallways and bathroom were narrow and might be a challenge for handicap access.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mellissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town unexpectedly due to a death in the family. The staff couldn’t have been more supportive and accommodating. They were very flexible because our situation was so fluid and unsure. Even offered a very late check out to ensure we had a place to be together until our departure. The rooms were smaller than we expected but the service was better than could have been expected.
Stayed 4 nights in Nov 2024

4/10 Poor

Ana, Greenville

Traveled with family
Disliked: Amenities
It’s old and smelly
Stayed 1 night in Nov 2024

8/10 Good

Laura Lee, Pearland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with family
It was within walking distance to a lot of things. It just seemed congested and they really need a shuttle to take their guess to and from the airport, I really think it would be a good service to provide
Stayed 4 nights in Nov 2024

6/10 Okay

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Age hotel was too small
Stayed 2 nights in Oct 2024