8/10 Good
Sean
Traveled with family
19 January 2025
Liked: Cleanliness, amenities, property conditions & facilities
I want so bad to give this property a 5 star rating. The staff at the front desk were absolutely wonderful. They gave us a beautiful room with a fantastic view! I will be forever thankful for this wonderful week here. The zul restaurant was great. Had some really good Tacos. The room was clean and the beds are nice. It was also helpful to have access to laundry while we were there. Here's the not so good, and the reason for the 4 rating.... the hot tub is not a hot tub. It's cold. Not much different than the pool temp, which is also cold. The shower in the room has a rain head. That's it. So unless you plan on washing your hair everyday, it's hard to shower with this abusive shower head. And lastly, the towel/ wash cloth situation. We stayed 7 nights. I asked on day 4 for fresh bathroom items and finally on day 7 we got fresh wash clothes and towels. They also lacked in the pool towels. Would I stay here again? Yes, I would. But I do hope they fix those few things.
Sean
Stayed 7 nights in Jan 2025