2/10 Terrible
Arianny
Traveled with family
13 Aug, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at this VRBO property and had an exceptionally disappointing experience. Despite informing the property manager that my party and I would be arriving around 2 am due to a flight delay, we faced multiple issues from the outset. Upon arrival, we were given access information for a property that was already occupied, potentially leaving us without a place to stay. When I contacted the property manager, he quickly provided the right information.
Once inside the building, we noticed yellow caution tape on the balcony. Exhausted, we chose to overlook the disheveled exterior and entered the apartment. Unfortunately, this was a significant oversight on our part. The apartment was far from clean: it was dusty, and mold was visibly present on several walls. We had to spend time cleaning the apartment just to make it habitable.
To make matters worse, construction noise began at 5 am from all sides of the property—information that was conspicuously absent from the listing. The incessant noise made it impossible to sleep. When I reached out to the property manager regarding the cleanliness, he suggested sending someone to clean the apartment, but ultimately this did not materialize. No further alternatives were offered, leaving us in an unsatisfactory situation.
Additionally, the building's elevator was unreliable, which compounded the difficulty of navigating the dark, poorly lit staircase. Following a mild rain, the hallway flooded, contributing to an overall unplea
Arianny
Stayed 3 nights in Aug 2024