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Hotel Palma Real

3.5 star property
Experience modern comfort amidst vibrant culture. Savor international cuisine while trying your luck at one of 90 slot machines.

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Photo gallery for Hotel Palma Real

Bar (on property)
Master Suite | Living room | 32-inch LCD TV with satellite channels, TV
Master Suite | Private kitchenette | Coffee/tea maker
Exterior
Master Suite | Premium bedding, down comforters, in-room safe, desk
Located near the National Stadium of Costa Rica, Hotel Palma Real offers a warm welcome with free full breakfast and international cuisine at 1. Try your luck at the on-site casino or unwind on the rooftop terrace. With in-room WiFi, shopping mall, and dry cleaning services, this hotel has everything you need.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Housekeeping
The current price is AED 367
AED 415 total
includes taxes & fees
15 Feb - 16 Feb

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, desk

Junior Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Down duvet
Ceiling fan
Bathrobes
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 or 2 Beds

Standard Room, 1 or 2 Beds | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 or 2 Beds

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Premium bedding, down comforters, in-room safe, desk

Master Suite

Highlights

Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Refrigerator
Dishwasher
LCD TV
Hypo-allergenic bedding
  • 105.0 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Bed OR 1 Twin Sofa Bed

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About the neighborhood

Map
200 Mts. Norte del ICE, Sabana Norte, San José, San Jose, 694-1005

What's nearby

  • Sabana Park - 7 min walk
  • National Stadium of Costa Rica - 11 min walk
  • Museum of Costa Rican Art - 12 min walk
  • National Theater - 5 min drive
  • National Museum of Costa Rica - 6 min drive

Getting around

  • San Jose Sabana Station - 20 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 11 min drive

Restaurants

  • ‪The Cloud - ‬10 min walk
  • ‪Restaurante El Dorado - ‬14 min walk
  • ‪El Bosque Bar - ‬4 min drive
  • ‪RostiPollos - ‬5 min walk
  • ‪Flor de Loto - ‬2 min walk

About this property

Hotel Palma Real

Hotel near National Stadium of Costa Rica
Located close to Museum of Costa Rican Art and National Theater, Hotel Palma Real provides free full breakfast, a casino, and a rooftop terrace. For those looking to try their luck, this hotel boasts bingo, 7 casino gaming tables, and 90 slot machines. The on-site international cuisine restaurant, 1, offers breakfast, brunch, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Airport pick-up service (surcharge), an electric car charging station, and luggage storage
  • A reception hall, smoke-free premises, and tour/ticket assistance
  • Wedding services, a front-desk safe, and a TV in the lobby
  • Guest reviews say great things about the helpful staff
Room features
All 68 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • 1

Things to do

  • 24-hour fitness center
  • Shopping mall

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • 7 casino gaming tables
  • 90 casino slot machines
  • Bingo
  • Casino (538 square feet of space)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 40 (from 5 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property

Property is also known as

Hotel Palma Real San Jose
Palma Real Hotel
Palma Real San Jose
Hotel Palma Real

Frequently asked questions

Is Hotel Palma Real pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Palma Real?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palma Real?

Check-out is at noon.

Does Hotel Palma Real provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of USD 40 per person applies.

Where is Hotel Palma Real located?

Located in Mata Redonda, this hotel is within a 15-minute walk of National Stadium of Costa Rica and Museum of Costa Rican Art. National Theater and National Center of Art and Culture are also within 3 mi (5 km). San Jose Sabana Station is 20 minutes by foot and San Jose Contraloria Station is 20 minutes.

Hotel Palma Real Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 387 out of 1000 reviews
Rating 8 - Good. 379 out of 1000 reviews
Rating 6 - Okay. 150 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice to me and very helpful
Stayed 9 nights in Jan 2025

6/10 Okay

Lisa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Romelio

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WISH I COULD HAVE STAYED LONGER
Stayed 1 night in Dec 2024

10/10 Excellent

Jeromey

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful and friendly staff
Stayed 2 nights in Dec 2024

4/10 Poor

Diego, Coral Gables

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and has no amenities. I was never offered any upgrade. Rooms were bare and very outdated. AC unit was incredibly noisy and breakfast staff was not that friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Yicheng

Stayed 1 night in Nov 2024

10/10 Excellent

linda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff was helpful and great with patrons who don't speak Spanish. Breakfast and other meals were excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Oswaldo, San Jose

Stayed 1 night in Oct 2024

8/10 Good

Janice

Traveled with family
Nice staff. It’s close to airport but if it’s rush hour….doesn't feel too close to airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second day with them, and I always enjoyed the time there. The staff is wonderful.
Stayed 4 nights in Sep 2024

10/10 Excellent

Milenne, Noord

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, the room was nice and clean
Stayed 5 nights in Oct 2024

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

olman

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction. No notice just a rude Awaken early in the morning!
Stayed 3 nights in Sep 2024

4/10 Poor

olman

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Horrible customer service front desk boss. Construction not acceptable had to move room inconvenient my mother is in a wheelchair downgraded because of the noise not apologetic
Stayed 2 nights in Sep 2024

10/10 Excellent

DANETTE

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location....the staff....food....room...everything was excellent.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lilian

Stayed 1 night in Sep 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here in San Jose. I really enjoy the friendly staff and how accommodating they are.
Stayed 1 night in Sep 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Good price and location. Free breakfast. Not a fancy breakfast but plenty of good food. Should add cinnamon rolls with raisins on top.
Stayed 6 nights in Aug 2024

8/10 Good

Juliana

Liked: Cleanliness, staff & service
Over all a good place but the first floor rooms near the road were noisy at night and pillows way too hard. The food was amazing spectacular breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc, Guilderland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful, and I received the traditional Costa Rican hospitality.
Stayed 5 nights in Jul 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was made to believe this hotel was close to the airport but was not and that provided transportation , no, had to pay a taxi from and to the airport. The staff was wonderful and the hotel super comfortable and very clean but Hotels . Com led me there when I specifically asked for the above requirement s, I found out too late when I was left at the airport waiting for a shuttle, next time I’ll book directly with the hotels myself, no 3rd parties 😡
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Traveled with family
They were there to greet us and took our suitcases. Check in was easy and simple. Nice room. Food was very close. Nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Jack

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have at this hotel many times and have gotten to know the people there. Enjoy seeing friends again
Stayed 1 night in Jun 2024