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Alajuela City Hotel & Guest House

2.5 star property
Hotel with spa services, steps from Central Park

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Photo gallery for Alajuela City Hotel & Guest House

Front of property
Hallway
Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets
Front of property
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi
The current price is AED 190
AED 244 total
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Classic Room, Private Bathroom

Classic Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Classic Room, Private Bathroom

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Daily housekeeping
In-room massage
Wardrobe or closet
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Private Bathroom (Superior Room)

Superior Room, Private Bathroom (Superior Room) | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room, Private Bathroom (Superior Room)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Private Bathroom

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Comfort Room - Shared Bathroom

Comfort Room - Shared Bathroom | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Comfort Room - Shared Bathroom

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
Daily housekeeping
In-room massage
Wardrobe or closet
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Economy Room - Shared Bathroom

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Economy Room - Shared Bathroom

Highlights

Ceiling fan
Blackout drapes/curtains
Hair dryer
2 bathrooms
Daily housekeeping
In-room massage
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela

What's nearby

  • Alajuela Cathedral - 2 min walk - 0.2 km
  • Juan Santamaría Park - 5 min walk - 0.4 km
  • Estadio Alejandro Morera Soto - 11 min walk - 1.0 km
  • City Mall - 2 min drive - 1.6 km
  • Parque Viva - 13 min drive - 7.8 km

Getting around

  • San Antonio de Belen Station - 18 min drive
  • Juan Santamaria Intl. Airport (SJO) - 8 min drive

Restaurants

  • ‪La Hendija Sabrosa - ‬1 min walk
  • ‪Pizza Hut - ‬4 min walk
  • ‪Cevichera Junior - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Kurcuma Artisanal Food - ‬4 min walk

About this property

Alajuela City Hotel & Guest House

Hotel near City Mall
Located close to Central Park, Alajuela City Hotel & Guest House provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage or other spa services. In addition to a snack bar/deli, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • Tour/ticket assistance, multilingual staff, and a vending machine
  • A front-desk safe, a gift shop, and luggage storage
  • Concierge services, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and proximity to the airport
Room features
All guestrooms at Alajuela City Hotel & Guest House offer amenities such as free WiFi. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Showers and hair dryers
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 8 per night)

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Ceiling fan
  • Iron/ironing board on request
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.91 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Frequently asked questions

Is Alajuela City Hotel & Guest House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Alajuela City Hotel & Guest House?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Alajuela City Hotel & Guest House?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Alajuela City Hotel & Guest House located?

Located in Agonía, this hotel is within 1 mi (2 km) of Central Park and City Mall. Parque Viva and Arte Latino are also within 12 mi (20 km).

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Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 285 out of 407 reviews
Rating 8 - Good. 91 out of 407 reviews
Rating 6 - Okay. 19 out of 407 reviews
Rating 4 - Poor. 4 out of 407 reviews
Rating 2 - Terrible. 8 out of 407 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated their helpfulness in figuring out transportation! And the staff was so kind, the breakfast in the morning was great, and the area around is very walkable and convenient.
Stayed 1 night in Mar 2025

8/10 Good

Janneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and made you feel at home. The breakfast was great and the room was comfortable. You are close to multiple dining options.
Stayed 1 night in Feb 2025

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great little place in Alajuela with wonderful tucked away rooms off a small courtyard and the best staff. When we had to cancel at last minute, they were so gracious, and when we arrived for a second visit we found the place tranquil and serene. The access to the airport is very good via taxi as well.
Stayed 1 night in Mar 2025

4/10 Poor

KARLA

Disliked: Property conditions & facilities
No parking And you have to pay separate for parking $11 outside of the hotel and walk to the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast, efficient and prepared staff. Helped me with my heavy suitcase. The room was clean and lovely. The hotel is unique, quaint and safe.
Stayed 1 night in Mar 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very charming and clean. No free airport shuttle, but close enough that the cab is about $10. Convenient location.
Stayed 1 night in Feb 2025

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hidden gem. The doors don't keep out any noise, so it is quite loud with noise from within and without. Other than that it is very clean, the breakfast is delicious. A very neat little place.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Alajuela. The hotel arranged a tour to Volcano Poas and area for us. It was fantastic. Great location near the museum, public parks, market and many dining options close by. Easy to walk anywhere in town. 10 minutes from the airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An adorable little spot with tons of history. The room was comfortable and clean and the staff was phenomenal, giving great local restaurant recommendations and going above and beyond to assist us. Highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is quaint historic hotel in the heart of the city. Easy walking to the museum and Central Park. It is like an oasis within the city. The staff is attentive and the rooms are clean and quiet. Breakfast is wonderful. Ask about parking as the city is very congested. Definitely recommended!
Stayed 1 night in Feb 2025

10/10 Excellent

Stormy

Liked: Cleanliness, staff & service, property conditions & facilities
Felt safe
Stayed 1 night in Jan 2025

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful. Room was clean. Breakfast was delicious. The property is well maintained.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Stayed 5 nights in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quaint hotel in alajuela
This hotel is quaint and lovely right by the Central Park in alajuela. There are several restaurants but not a ton. To see and do in the are. The staff were amazing and breakfast was very good. We had a superior room so our own bathroom and a/c.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel in the heart of Alajuela
It's always a pleasure staying there. Smaller rooms, some have shared bathrooms, but the building is nice and well maintained. I think it's the staff that make the stay exceptional though; friendly, helpful service and always available to make your stay safe and comfortable. Be sure to have breakfast there if you can.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness
lovely courtyard just inside gate as you enter Very clean
Stayed 1 night in Dec 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a Costa Rican small hotel near the airport. Restaurants and shopping nearby and very friendly service from the desk manager. Also a very early breakfast was served for us as we had an early flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Azalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Helpful Staff
The hotel is the best place to stay upon arriving from the airport at night. Breakfast was delicious. The staff was helpful with directions and recommendations. There's no free parking, but you can park behind the block for a fee. There's restaurants within the block.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it.
A very comfortable hotel in walking distance to numerous restaurants, Mercado, and bus station. Friendly, helpful staff. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely family run vintage hotel is just minutes from the airport by taxi. The staff are super friendly and helpful, eager to provide any service they can. It is like staying with friends. Don’t expect air con, you won’t need it anyway, do expect a delightful breakfast, delicious coffee, comfortable beds, and smiles and courtesy from everyone who works there.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, homely place w/ helpful staff! Our flight was very delayed and we didn't arrive until 3 am, and were very happy to get in, as it seemed we had to wake up the receptionist (so sorry!). The place is quite intimate, so be mindful that you need to be considerate of other guests. Comfortable beds, nice breakfast area in the small backyard. Nb! There was only one shower and two toilets (placed very close to the restaurant/breakfast area, wich is not super private). But quiet and convenient distance from San José airport.
Stayed 1 night in Dec 2024