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Krystal Grand Los Cabos - All inclusive

4.0 star property
Family fun on the beach, with 3 outdoor pools, near Costa Azul Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Grand Los Cabos - All inclusive

3 outdoor pools, pool umbrellas
Altitude Junior Suite Ocean Front King | In-room safe, desk, soundproofing, iron/ironing board
Food and drink
In-room safe, desk, soundproofing, iron/ironing board
3 outdoor pools, pool umbrellas

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
The price is AED 1,093
AED 1,319 total
includes taxes & fees
15 Jan - 16 January 2025

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Altitude Junior Suite Swimout Ocean Front King

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View Double

View from room

Deluxe Palmilla Garden View Double

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Junior Suite Ocean Front King

View from room

Altitude Junior Suite Ocean Front King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 46 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Suite at BelAir SunClub

One Bedroom Suite at BelAir SunClub | View from room

One Bedroom Suite at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 63 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Palmilla Garden View King

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Palmilla Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Ocean Front Double

View from room

Altitude Junior Suite Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite Swimout Garden View King

Junior Suite Swimout Garden View King | In-room safe, desk, soundproofing, iron/ironing board

Junior Suite Swimout Garden View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King at BelAir SunClub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King at BelAir SunClub

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
Cable channels
  • 34 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Krystal Deal of the Day

In-room safe, desk, soundproofing, iron/ironing board

Krystal Deal of the Day

Highlights

Soundproofed
Air conditioning
Free minibar items
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Altitude Presidential Suite Ocean View

Altitude Presidential Suite Ocean View | View from room

Altitude Presidential Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 117 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view King

Suite Palmilla Ocean view King | View from room

Suite Palmilla Ocean view King

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Altitude Junior Suite Swimout Ocean Front Double

In-room safe, desk, soundproofing, iron/ironing board

Altitude Junior Suite Swimout Ocean Front Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
  • 70 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Suite Palmilla Ocean view Double

Suite Palmilla Ocean view Double | View from room

Suite Palmilla Ocean view Double

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Rainfall showerhead
Private bathroom
Cable channels
Desk
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

View from room

Junior Suite Ocean View Double

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 47 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Altitude Governor Suite Ocean View

Altitude Governor Suite Ocean View | View from room

Altitude Governor Suite Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed
Hair dryer
Rainfall showerhead
Private bathroom
Minibar
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite Ocean View King

View from room

Junior Suite Ocean View King

Highlights

Soundproofed
Air conditioning
LED TV
Sofa bed - single
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Carretera Transpeninsular Km 29, San José del Cabo, BCS, 23400

What's nearby

  • Costa Azul Beach - 4 min walk
  • Palmilla Beach - 15 min walk
  • Playa Hotelera - 1 min drive
  • Club Campestre Golf Course - 4 min drive
  • San Jose del Cabo Art District - 5 min drive

Getting around

  • Los Cabos Intl. Airport (SJD) - 20 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Zipper's - ‬8 min walk
  • ‪Mama Mia - ‬10 min walk
  • ‪Sardina Cantina - ‬5 min walk
  • ‪Distric Eat + Drink - ‬13 min walk

About this property

Krystal Grand Los Cabos - All inclusive

Upscale all-inclusive property near Costa Azul Beach
Located close to Palmilla Beach, Krystal Grand Los Cabos - All inclusive provides free water park access, a swim-up bar, and a poolside bar. Indulge in a facial, a body scrub, and a manicure/pedicure at Eternity Spa, the onsite spa. The on-site international cuisine buffet restaurant, The "O", offers breakfast, lunch, dinner, and ocean views. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
Other perks at this property include:
  • 3 outdoor pools and a children's pool, with a waterslide, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • Babysitting (surcharge), ATM/banking services, and an elevator
  • Games, 8 meeting rooms, and a 24-hour front desk
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 429 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 58-inch LED TVs with premium channels
  • Daily housekeeping, desks, and phones

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
In-room minibar (all beverages included)

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free covered valet parking on site
  • Limited onsite parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The "O"
  • Ayami
  • Risotto
  • Hacienda Mortero
  • The Grill

Things to do

  • 3 outdoor pools
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 8

Outdoors

  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Games
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 58-inch LED TV
  • Cable channels
  • Premium channels

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.03 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Krystal Grand Los Cabos
Krystal Grand Los Cabos All inclusive
Krystal Grand Los Cabos - All inclusive San José del Cabo
Krystal Grand Los Cabos - All inclusive All-inclusive property

Frequently asked questions

Does Krystal Grand Los Cabos - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Krystal Grand Los Cabos - All inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Krystal Grand Los Cabos - All inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Krystal Grand Los Cabos - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Krystal Grand Los Cabos - All inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Krystal Grand Los Cabos - All inclusive?

Yes, the property is all-inclusive.

Where is Krystal Grand Los Cabos - All inclusive located?

Nestled on the beach, this Costa Azul property is within 1 mi (2 km) of Costa Azul Beach and Palmilla Beach. Reserva de la Biosféra Sierra de la Laguna and Paseo del Estero are also within 10 minutes.

Krystal Grand Los Cabos - All inclusive Reviews

Reviews

6.8
Rating 10 - Excellent. 535 out of 1855 reviews" "
Rating 8 - Good. 390 out of 1855 reviews" "
Rating 6 - Okay. 348 out of 1855 reviews" "
Rating 4 - Poor. 263 out of 1855 reviews" "
Rating 2 - Terrible. 319 out of 1855 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Bev, Binscarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lovely people. My only complaint is all the little plastic bottles of shampoo and conditioner. Also could use hooks on back of bathroom door. Was a great place to stay, I felt safe and comfy. Food was mostly great, excellent greens and veggies, lots of variety. Woukd stay here again.
Stayed 18 nights in Dec 2024

4/10 Poor

Jennifer

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this hotel. The quality of the food was poor and the restaurant was so dirty we actually decided to not eat on site. The rooms smelled musty & the pullout sofa was filthy. The public washrooms were disgusting and not maintained throughout the day. The music and the noise around the pool was unbearably loud and obnoxious. 4 out of 8 of us in our group got sick. There are also bet limited chairs around the pool and the beach towels are threadbare and dirty Despite this supposedly being an all inclusive resort we were told every day they ran out of supplies to make mimosas and sangria when we tried to order them. Overall, it was a huge let down. We definitely will not be returning.
Stayed 4 nights in Dec 2024

4/10 Poor

Justin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this property. The pictures do not show the real ware and tear of the property. They need to do a complete makeover, new linens, towels. The chairs and couches were dirty, mold around the sink and the slider doors are rusted and don’t lock.

4/10 Poor

mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bad food . run down hotel. expensive for what is a 3 star hotel. pools heated that was good.no attention to any details.
Stayed 1 night in Dec 2024

2/10 Terrible

Guiorl

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Kiarra Loisse

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful property
Stayed 6 nights in Sep 2024

10/10 Excellent

Joshua Brennan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for our daughter’s fifth birthday and had a wonderful time. The property itself is very nice! Most of the workers are very helpful. My only dislike is the quality of the food and the lack of accommodations regarding the food. The food was subpar and lacked flavor. Otherwise, the property is safe and clean. The facilities were well kept. Our daughter enjoyed the kids club and the kids waterpark. Our room was bug free and spacious. The beach was nice as well, ocean front property. The Vet team was awesome and was no additional charge. I would recommend this hotel for families, we went during low season, so it was very quiet and not that many people. Despite the food, we are hoping to be back someday!
Stayed 3 nights in Dec 2024

8/10 Good

Yana

Traveled with partner
Liked: Amenities
Property clean and nice as for the exterior. The interior rooms mainly shower spaces could use some cleaning and servings for dinners pretty small and waiters don’t really check in for refills or if there’s anything else needed which can be nice in some settings to not be bothered but overall great place
Stayed 4 nights in Dec 2024

10/10 Excellent

Natalie

Stayed 7 nights in Nov 2024

10/10 Excellent

Nazima, WInnipeg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Expedia representative at the property was outstanding. The restaurant food was absolutely amazing—we enjoyed it so much that after indulging for seven days, I felt inspired to hit the gym as soon as I got back! The staff across the board, from housekeeping and serving to the front desk, were incredibly friendly and accommodating, making our stay truly enjoyable.
Stayed 7 nights in Nov 2024

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities
The expedia counter really looked after all issues if we had any, the guy I think his name was Gabrial was very kind and humble always welcome to help,sure made a difference on that desk, lots of people appreciate his helping hand.
Stayed 10 nights in Dec 2024

10/10 Excellent

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well kept beautiful, staff very pleasant and very willing to help. Room was attended to every day very relaxing great stay!
Stayed 14 nights in Nov 2024

8/10 Good

Joseph James, Burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an ocean-view room that was spacious enough for the two of us. It was clean and the internet wifi connwction was reliable throughout the resort. The concierge, Gabriel, was very informative about the region, and helped us with a late checkout while we waited to depart. Julia (?), the activity coordinator was energetic and made volleyball fun. Enjoyed all the activities and various restaurants. I don’t know why people would complain about this place. We had a great time and would definitely go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Allison Jade

Stayed 7 nights in Nov 2024

8/10 Good

jennifer

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thought everything was good
Stayed 7 nights in Dec 2024

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Dec 2024

8/10 Good

Terry joe

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gabriel Avila the concierge for expedia guest is awesome!!! 10 stars . The resorts Altitude club needs a total makeover! Not worth the extra money. I have visited this resort prior and the altitude side was only open to the club. Not this time. We would of had long waits to restaurants but Gabriel took care of it for us. Other than that if you dont expect to be at the adult side the resort is woderful the servers are very hardworking and make sure your taken care of. Hugo at the Altitude bar knows how to make great Old fashions and margaritas. At the sports bar the karaoke is fun and the bar tender there makes great drinks too. The only beer available is tecate light and regular. I went into town and went to baja brewery and grabbed a couple growlers of IPA. Yummiest! I will go back but will not pay for Altitude unless some changes are made.
Stayed 7 nights in Nov 2024

4/10 Poor

Farideh

Very old building. Not updated. Paint and moister peeling off the wall. House cleanings don’t change the sheets even after 3 days that is usual in all hotels. Waiters in restaurants are not trained enough to know what and when to serve. You have to ask for items each time.
Stayed 5 nights in Nov 2024

6/10 Okay

Marika

Traveled with group
Liked: Cleanliness, staff & service, amenities
Krystal Grand sits toward the end of a beautiful, long beach with crashing waves and smooth sand. The hotel and rooms look nice and clean, and the staff is friendly and accommodating, especially the concierge and the Expedia concierge. Unfortunately, attention to details is missing. Bed legs were broken on two beds, shampoo missing from the bathroom and water bottles from the fridge upon our arrival. The A/C stopped working. The snack bar was out of cups, the towel stall out of towels (more than twice), the gym out of disinfecting wipes, the restaurant out of major drinks, etc. The buffet, when the hotel first opened, had excellent food with innovative cuisine. Now it’s the same grub, day after day, with no distinct flavors or recipes. There was only one set of salt and pepper shakers for the entire outdoor patio and all its tables. The Grill had people waiting for two hours one night for their meals and we were told that we probably wouldn’t want to stay unless we wanted to wait a long time. The Japanese restaurant didn’t seem to have much of a connection to Japan. The tempura veggies had mushy tempura and there were only two servers for a full restaurant. Menus were limited. The concierge and reception took care of the repairs and were accommodating, but even they couldn’t fix the poor quality of food. The music was blasted around the pools at full volume, making it impossible to find a quiet spot anywhere on the property at times. Things have changed a lot since 2017.
Stayed 5 nights in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice stay! We went for my birthday and was received with a cake in our room plus they sang happy birthday at a restaurant. The staff was all friendly. Food was ok, not the best. But everything else was great! We loved the pools
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in was so easy. Gabrielle was absolutely wonderful. Being an Expedia member we were able to have personal service and discounts. It was wonderful
Stayed 2 nights in Nov 2024

2/10 Terrible

Carol J

Traveled with group, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Disliked the different tiers of guest. Dislike the dishonest timeshare people. Most everything was a joke from the check in, wristbands and how we were treated and lied to by almost all. All inclusive was also a joke, it was pulling teeth to get beer, water and coffee in our rooms. The best thing about our stay was Nicole, if it wasn't for her I would have insisted on a full refund. Pool and bar staff great!
Stayed 7 nights in Oct 2024

2/10 Terrible

Robin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I’m certain something is wrong with their alcohol. I had 4 drinks from their bar and had spasms, couldn’t breathe, blacked out, vomit, fever, cold sweats. Couldn’t breath without pain in my stomach which spasmed, had shortness of breath. Property is nice and beautiful. Staff is friendly but the drinks… be careful. Side note, I am a heavy drinker and can drink way more than 4. Especially in a span of 5 hours. Blacking out from that is very suspicious.
Stayed 3 nights in Nov 2024

8/10 Good

brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's great average run of the mill. check in was brutally slow and there's not much to do at night
Stayed 8 nights in Nov 2024