Holiday Inn Cucuta, an IHG Hotel

4.0 star property
Suburban hotel with 2 restaurants and a 24-hour fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Cucuta, an IHG Hotel

Porch
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
The price is AED 193
AED 229 total
includes taxes & fees
29 Dec - 30 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Designer toiletries
  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

About the neighborhood

Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006

What's nearby

  • Ventura Plaza Commercial Center - 4 min walk
  • Colon Park - 8 min walk
  • Cucuta Museum of Culture - 11 min walk
  • Gobernación Norte de Santander - 14 min walk
  • General Santander Stadium - 16 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 14 min drive

Restaurants

  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Centro Comercial Ventura Plaza - ‬5 min walk
  • ‪Papagayo Plaza - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Londero's Express - ‬5 min walk

About this property

Holiday Inn Cucuta, an IHG Hotel

Upscale hotel in the suburbs
Consider a stay at Holiday Inn Cucuta, an IHG Hotel and take advantage of a poolside bar, a rooftop terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Buffet breakfast (surcharge), luggage storage, and a 24-hour front desk
  • 1 meeting room, tour/ticket assistance, and concierge services
  • Free newspapers, ATM/banking services, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms have comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • 45-inch TVs with premium channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: COP 50000 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Steam room

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8 AM to 8 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Frequently asked questions

Does Holiday Inn Cucuta, an IHG Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–8 PM.

Is Holiday Inn Cucuta, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Cucuta, an IHG Hotel?

Limited spots are available.

What time is check-in at Holiday Inn Cucuta, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn Cucuta, an IHG Hotel?

Check-out is at 1 PM.

Where is Holiday Inn Cucuta, an IHG Hotel located?

Situated in the suburbs, this hotel is within a 5-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center. Colon Park and Cucuta Museum of Culture are also within 15 minutes.

Holiday Inn Cucuta, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 668 out of 897 reviews" "
Rating 8 - Good. 143 out of 897 reviews" "
Rating 6 - Okay. 36 out of 897 reviews" "
Rating 4 - Poor. 21 out of 897 reviews" "
Rating 2 - Terrible. 29 out of 897 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edy, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, ubicación. En la terraza excelente servicio.
Stayed 1 night in Dec 2024

10/10 Excellent

Santiago, Huixquilucan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El mejor hotel de Cúcuta en instalaciones y en servicio
Stayed 2 nights in Dec 2024

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and kind, there was a slight confusion about the name of the reservation and they were very helpful and resourceful.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, nice rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Santiago, Huixquilucan

Stayed 3 nights in Nov 2024

10/10 Excellent

isbeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelenhe atencion, servicios y ubicacion
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo

Stayed 1 night in Oct 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jose

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poor conditions
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Eli, Rolla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many dining options at a walkable distance.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen tiempo, un lugar con un servicio excelente, buen ambiente y buena comida.
Stayed 6 nights in Nov 2024

10/10 Excellent

Mariafernanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

sehyuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Stayed 2 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

MARCIAL

Coloque en Expedia Pago now y al presentar se mis Suegrita en el hotel , le dijeron Que el Pago no fue debitado. Por lo tanto Esto es un error de la pagina de Expedia y hacen pasar un mal rato a la persona que va a hospedarse , pues yo quien realice el Pago , no viaje con Ellos para presentar mi tarjeta
Stayed 1 night in Oct 2024

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it was very good but my complaints would be 1st i booked for 2 people but when i checked in it was only for 1 so i had to pay more. 2nd pool wasn't open on Saturday for cleaning and it was hot. 3rd i couldn't get the Suna to work and there was no staff around to assist or give us a towel. But i will stay there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Geraldine

Stayed 1 night in Sep 2024

10/10 Excellent

Arturo

Stayed 2 nights in Sep 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Maykel, Fort Myers

Stayed 1 night in Sep 2024

10/10 Excellent

Marcus, Jacksonville

Stayed 1 night in Jul 2024

4/10 Poor

Lois

Disliked: Property conditions & facilities
Los servicios no están encaminados a satisfacer al cliente
Stayed 8 nights in Sep 2024

10/10 Excellent

Alexander

Traveled with family
Liked: Amenities
Is in the center
Stayed 1 night in Sep 2024