See all properties
Save

W San Francisco

4.5 star property
Unleash your creativity near Yerba Buena Gardens and Moscone Convention Center. Savor delicious meals at one of two restaurants or relax by the lobby fireplace.

Choose dates to view prices

Photo gallery for W San Francisco

Property amenity
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Flat-screen TV, pay movies, MP3 dock
Exterior
Flat-screen TV, pay movies, MP3 dock

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Free WiFi
The current price is AED 658
AED 947 total
includes taxes & fees
1 Mar - 2 Mar

Room options

Available filters for rooms
Showing 24 of 24 rooms

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Terrace

Studio, 1 King Bed, Terrace | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 1 King Bed, Terrace

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Fantastic Suite, Suite, 1 Bedroom, City View

Flat-screen TV, pay movies, MP3 dock

Fantastic Suite, Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 66.1 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Double Beds, Non Smoking (Terrace)

Studio, 2 Double Beds, Non Smoking (Terrace) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio, 2 Double Beds, Non Smoking (Terrace)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Living room | Flat-screen TV, pay movies, MP3 dock

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Corner (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV, pay movies, MP3 dock

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, City View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, City View, Corner

Studio Suite, 1 King Bed, City View, Corner | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed, City View, Corner

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner (View)

Studio Suite, 1 King Bed, Corner (View) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Studio Suite, 1 King Bed, Corner (View)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds, City View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite, 1 King Bed, Corner (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Terrace (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency San Francisco Downtown SOMA

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 1,590 reviews
The price is AED 595
AED 847 total
includes taxes & fees
9 Feb - 10 Feb
Hyatt Regency San Francisco Downtown SOMA

About the neighborhood

Map
181 3rd St, San Francisco, CA, 94103

What's nearby

  • San Francisco Museum of Modern Art - 1 min walk
  • Moscone Convention Center - 2 min walk
  • Union Square - 10 min walk
  • Oracle Park - 15 min walk
  • Chase Center - 3 min drive

Getting around

  • Market St & Kearny St Stop - 5 min walk
  • San Francisco Station - 16 min walk
  • San Francisco Intl. Airport (SFO) - 23 min drive

Restaurants

  • ‪The Grove - ‬3 min walk
  • ‪Blue Bottle Coffee - ‬3 min walk
  • ‪Oren's Hummus - ‬3 min walk
  • ‪St Regis Hotel Lobby Bar - ‬2 min walk
  • ‪The Bird - ‬3 min walk

About this property

W San Francisco

Luxury hotel near San Francisco Museum of Modern Art
Located close to Moscone Convention Center and Yerba Buena Gardens, W San Francisco provides a garden, a fireplace in the lobby, and a bar. Be sure to enjoy breakfast, lunch, and happy hour at the two on-site restaurants. Stay connected with free WiFi in public areas, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • 9 meeting rooms, a water dispenser, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 411 rooms boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and coffee/tea makers

Languages

Bulgarian, English, Korean, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends: USD 14.00-24.00 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • TRACE
  • Living Room Bar
  • TRACE

Things to do

  • 24-hour fitness center
  • Bicycle rentals

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms - 9

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 52
  • Grab bar in shower
  • Shower grab bar height (inches): 35
  • Grab bar near toilet
  • Toilet grab bar height (inches): 32
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 100.00 and a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 14.00 to 24.00 per person
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Francisco W Hotel
W Hotel San Francisco
W San Francisco
w Hotels San Francisco
w San Francisco Hotel San Francisco
W San Francisco Hotel
Hotel W San Francisco
W San Francisco Hotel
W San Francisco San Francisco
W San Francisco Hotel San Francisco

Frequently asked questions

Is W San Francisco pet-friendly?

Yes, W San Francisco allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 100.00 per stay and a fee of USD 20.00 per accommodation, per night. A cleaning fee of USD 100.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at W San Francisco?

As of 7 February 2025, prices found for a 1-night stay for 2 adults at W San Francisco on 1 March 2025 start from $210.8, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at W San Francisco?

Valet parking is available for USD 80 per night.

What time is check-in at W San Francisco?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at W San Francisco?

Check-out is at noon.

Where is W San Francisco located?

Located in Downtown San Francisco, this luxury hotel is steps from San Francisco Museum of Modern Art, Yerba Buena Gardens, and Moscone Convention Center. Oracle Park and Alamo Square are also within 3 mi (5 km). Market St & Kearny St Stop is 5 minutes by foot and Market St & 3rd St Stop is 6 minutes.

W San Francisco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1003 reviews
Rating 8 - Good. 178 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 50 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Jan 2025

10/10 Excellent

Manuel Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and good food at the restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

Nemond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place!
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 3 nights in Jan 2025

4/10 Poor

Armando

Disliked: Staff & service, property conditions & facilities
I was forced to pay $40 extra per day. Something it should have been disclosed to me before I booked the hotel. Parking was $90 per might which is outrageous as well!
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at thus hotel. It’s conveniently located and has nice friendly staff. Trace Restaurant inside the hotel has really good food, especially the breakfast!
Stayed 5 nights in Dec 2024

10/10 Excellent

Antonio

Stayed 1 night in Dec 2024

10/10 Excellent

Jazmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good attention! Excellent job.
Stayed 1 night in Dec 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice but parking was pricey.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , Would definitely recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Roberto, San Francisco

Stayed 1 night in Nov 2024

8/10 Good

Majid

Traveled with family
Liked: Property conditions & facilities
Everything was fine
Stayed 2 nights in Dec 2024

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ingrid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Nov 2024

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suki, HENDERSON

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern room, great patio, nice workout room, cute bar.
Stayed 1 night in Oct 2024

10/10 Excellent

Tynisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trip!
Stayed 3 nights in Nov 2024

8/10 Good

BERNARDO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good ambience in the lobby
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Dana

Stayed 1 night in Oct 2024

10/10 Excellent

Aman, Surrey

Stayed 3 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

4/10 Poor

thomas

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Proximity is great it was a 7 to 8 out of 10. Everything appeared nice and luxurious but it was obviously a relatively-newly renovated property with glamorous photography. Day staff at the desk were snoby anti-workers that seemed offput (to say the least) any time you asked for any assistance. Personally i will never go back because of some of the staff there **especially the guy in the scotish golf flat hat** However, night shifters and foodworkers were *so amazing, helpful, and kind* that it is hard to write this. I think there is a serious problem with senior management where they feel entitled and dont want to work which is bringing down the rest of the hotel. I loved the facility, ac needs to be converted to functional units not high efficiency because they do not cool the room so the property is actually losing more money because everyone is cranking it as high as it goes. So yes if you are used to 62 deg you will get 68-78 depending on if your window is facing the sun. <-view room im talking to you leave the window shut when you are gone. All in all might stay there again if the environment is on the up.
Stayed 7 nights in Oct 2024