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The Catrina Hotel

2.5 star property
Escape to a peaceful haven where convenience meets comfort. Unwind on the charming terrace or get quickly settled in thanks to express check-in.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Catrina Hotel

Exterior
Exterior
Reception
Exterior
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is AED 311
AED 357 total
includes taxes & fees
26 Jan - 27 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Memory foam beds, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Mini-fridge
Smart TV
Memory foam bed
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Best Western Inn & Suites San Mateo - San Francisco Airport

Hot Tub
Breakfast included
Free WiFi
Air conditioning
8.8 out of 10, Excellent, (1215)
The price is AED 372
AED 427 total
includes taxes & fees
25 Jan - 26 Jan
Best Western Inn & Suites San Mateo - San Francisco Airport

About the neighborhood

Map
2110 S El Camino Real, San Mateo, CA, 94403

What's nearby

  • San Mateo County Event Center - 18 min walk
  • Hillsdale Shopping Center - 18 min walk
  • San Francisco Bay - 4 min drive
  • Coyote Point Park - 7 min drive
  • Filoli - 13 min drive

Getting around

  • Hayward Park Station - 11 min walk
  • San Carlos, CA (SQL) - 14 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Jack's Restaurant & Bar - ‬9 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Kaizen Coffee - ‬5 min walk
  • ‪Seapot - ‬3 min walk

About this property

The Catrina Hotel

Hotel near San Mateo County Event Center
Located close to Filoli and Kaiser Permanente Redwood City Medical Center, The Catrina Hotel provides a terrace and laundry facilities. Stay connected with free in-room WiFi.
Other perks include:
  • Free self parking
  • Express check-out, express check-in, and a front-desk safe
  • A 24-hour front desk and smoke-free premises
  • Guest reviews speak well of the helpful staff
Room features
All 57 individually furnished rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Virtual front desk

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Braille signage
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Raised toilet seat
  • Raised toilet seat height (inches): 18
  • Tile flooring in public areas
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
A virtual front desk provides assistance to guests
This virtual service hotel offers 24-hour guest support by text or phone.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

The Catrina by Kasa
The Catrina Hotel Hotel
The Catrina Hotel by Kasa
Kasa The Catrina San Mateo
The Catrina Hotel San Mateo
The Catrina Hotel Hotel San Mateo

Frequently asked questions

Is The Catrina Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at The Catrina Hotel?

Self parking is free at this property.

What time is check-in at The Catrina Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Catrina Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is The Catrina Hotel located?

Located in South San Mateo, this hotel is 0.9 mi (1.5 km) from San Mateo County Event Center and within 9 mi (15 km) of San Francisco Bay and Kaiser Permanente Redwood City Medical Center. Filoli and Menlo College are also within 12 mi (20 km). Hayward Park Station is 11 minutes by foot and Hillsdale Station is 20 minutes.

The Catrina Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 273 out of 585 reviews" "
Rating 8 - Good. 164 out of 585 reviews" "
Rating 6 - Okay. 72 out of 585 reviews" "
Rating 4 - Poor. 31 out of 585 reviews" "
Rating 2 - Terrible. 45 out of 585 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kyrrha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Philip

Business traveler
It was a very unique check-in/check-out process where it was like a zoom or teams type of meeting where they were on the screen rather than in person waiting for guests to join. There was some technical issue on checkin but the manager on-site showed up to get me checked in and with a code to get into my room. That was another difference in that instead of a phone or card key to get into the room they had doors where you entered a code.
Stayed 5 nights in Jan 2025

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cozy lil spot
Stayed 2 nights in Jan 2025

6/10 Okay

Kelly, Redmond

Disliked: Staff & service, amenities
There was no front desk person - it was virtual check in, which could be problematic for some. Flimsy IKEA type chair at my desk and when I sat down the leg broke and I fell onto the floor. There was a strong smell of cleaning solution when I walked in. There are no TV channels on the TV - just networks, prime, etc.
Stayed 4 nights in Jan 2025

8/10 Good

Shih-Chien Linda

Liked: Cleanliness, property conditions & facilities
a
Stayed 1 night in Jan 2025

4/10 Poor

Thomas

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
There was no staff on site; only a video connection to a human in South American with an incomprehensible accent. Impersonal to the extreme. Avoid if you expect any human warmth.
Stayed 1 night in Jan 2025

4/10 Poor

Edward, Yonkers

Disliked: Staff & service, property conditions & facilities
Remote checkin was weird and unfriendly. The room lacked a single chair.tv was limited viewing options.
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elisabet, Lincolnca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price
Stayed 1 night in Dec 2024

8/10 Good

Jason Ken-Shun

Liked: Cleanliness
Disliked: Staff & service
Check in is done remotely by staff located in South America. Check in counter was broke so it took over 2 hours to check in.
Stayed 2 nights in Nov 2024

8/10 Good

PRAMIT

Business traveler, Traveled with family
Could you please replace blinds with some sort of curtain as blinds are mostly broken and leads to privacy issues
Stayed 1 night in Jan 2025

6/10 Okay

Ramiro

Liked: Cleanliness, staff & service
The bed was noisy with the metal base. 6:30am wake up call from the garbage truck was annoying.
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

gilberto

Disliked: Staff & service, property conditions & facilities
Couldn’t leave my room due to the kiosk not working and not having a code provided. Owner had to come and open the door the first time .
Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

kim, layton

Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I slept amazingly thanks
Stayed 1 night in Dec 2024

10/10 Excellent

May Florence

Stayed 1 night in Nov 2024

4/10 Poor

Adrian

Stayed 1 night in Nov 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the convenience is bar none and it’s cute comfortable and just perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place is perfect especially if you need a slightly longer stay it becomes very comfortable and like a home away from home
Stayed 2 nights in Dec 2024

8/10 Good

Hildegarda, Covina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Irene, Chino

Traveled with family
Disliked: Staff & service, property conditions & facilities
This has been one of the worse experiences I’ve had. The beds are the absolute worse! There’s no support, you feel every movement made on the bed. My back ached the entire weekend, I woke up every 2 hours due to the poor mattress support. I was unable to enjoy my trip due to the lack of sleep I had. The towel fixtures are falling off the wall! Both, the restroom and the one next to the sink. The restroom floors are disgustingly dirty. You can tell they are only wiped down and not actually cleaned properly scrubbed. The wall between the rooms are so thin, that you can hear the people next door having full out conversations. I am able to hear people from two rooms down talking. I was able to hear the phone vibrate for the person next to our room, as it was ok the table. There were several light fixtures in the pathway to the rooms broken. Not having an actual live person here to talk to or complain to, does make you feel a disconnect. I understand having a live person on site, will raise the price of the facility but the poor accommodations will cause you to loss bookings.

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
honestly i can’t say how perfect this place has been to stay at comfortable cozy just all around perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

pedro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay . Peacufull every night. My stay was from Monday thru Thursday.
Stayed 3 nights in Dec 2024