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Palace Hotel, a Luxury Collection Hotel, San Francisco

5.0 star property
Historic San Francisco hotel in Downtown San Francisco with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Hotel, a Luxury Collection Hotel, San Francisco

2 bars/lounges, cocktail bar
Indoor pool
Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk
Exterior
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
The price is AED 922
AED 1,066 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 25 of 25 rooms

Superior Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Studio Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Frette Italian sheets, premium bedding, in-room safe, desk

Grand Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Bedroom

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Shower/tub combination
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Living room | 48-inch flat-screen TV with satellite channels, TV

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Frette Italian linens
  • 186 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Frette Italian sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Frette Italian linens
Premium bedding
  • 84 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Frette Italian sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Hearing Accessible)

Frette Italian sheets, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Frette Italian sheets, premium bedding, in-room safe, desk

Junior Studio Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Frette Italian linens
Premium bedding
Private bathroom
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Fairmont San Francisco
Spa
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1125)
The price is AED 749
AED 1,005 total
includes taxes & fees
23 Nov - 24 Nov
Fairmont San Francisco

About the neighborhood

Map
2 New Montgomery St, San Francisco, CA, 94105

What's nearby

  • Palace Hotel - 1 min walk - 0.1 km
  • San Francisco Museum of Modern Art - 4 min walk - 0.4 km
  • Moscone Convention Center - 8 min walk - 0.7 km
  • Embarcadero Center - 10 min walk - 0.9 km
  • Oracle Park - 19 min walk - 1.6 km

Getting around

  • Market St & New Montgomery St Stop - 1 min walk
  • San Francisco Station - 2 min drive
  • San Francisco Intl. Airport (SFO) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Ghirardelli Ice Cream & Chocolate Shop - ‬1 min walk
  • ‪Uno Dos Tacos - ‬1 min walk
  • ‪Garden Court - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

Historic hotel near Moscone Convention Center
Close to San Francisco Museum of Modern Art and Union Square, Palace Hotel, a Luxury Collection Hotel, San Francisco provides shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Californian cuisine. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as 2 bars and a gym.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and express check-in
  • Meeting rooms, a front-desk safe, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 556 rooms boast comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
More amenities include:
  • Frette Italian sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with designer toiletries and hair dryers
  • 48-inch flat-screen TVs with satellite channels
  • Wardrobes/closets, recycling, and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per 24-hour period), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 72 per day; includes in/out privileges)
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 49 for adults and USD 25 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Garden Court
  • Pied Piper
  • GC2GO

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference center (53000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 36
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 48
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Fee for in-room wireless internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Palace Hotel Luxury Collection
Palace Hotel Luxury Collection San Francisco
Palace Luxury Collection
Palace Luxury Collection San Francisco
Palace Hotel Luxury Collection Hotel San Francisco
Palace Hotel Luxury Collection Hotel
Palace Hotel, a Luxury Collection Hotel, San Francisco Hotel

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, this property has an indoor pool.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Valet parking is available for USD 72 per day.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-out is at noon.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Located in Downtown San Francisco, this historic hotel is within a 5-minute walk of Palace Hotel and San Francisco Museum of Modern Art. Union Square and Embarcadero Center are also within 10 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

Palace Hotel, a Luxury Collection Hotel, San Francisco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 702 out of 1001 reviews" "
Rating 8 - Good. 162 out of 1001 reviews" "
Rating 6 - Okay. 69 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Joanna Elyce Louise Espares

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love staying at the palace. The staff are so friendly and helpful. And the rooms are large and comfortable.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vahagn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and staff! Downfall is the hotel gets super loud since you can hear everything from the inside and outside. Comfy beds but i barley slept since im a light sleeper.
Stayed 3 nights in Oct 2024

10/10 Excellent

Siew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the Palace Hotel. Always stay there when in SF but first time reviewing. The concierge is so helpful and helped make my husband's 50th birthday a good surprise. Thank you!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and I really love how clean it was.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amelia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Downtown is not the best area to walk around after dark.
Stayed 2 nights in Oct 2024

10/10 Excellent

irene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Palace Hotel is beautiful and elegant. Customer service was impeccable. Our room was lovely, we really enjoyed our stay. There are only 9 floors so I will try to get a room on any floor higher than 3 next time. Other than that, perfection.
Stayed 2 nights in Oct 2024

8/10 Good

Tiffany

I will be back
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Guillermo

Traveled with family
Liked: Amenities
Old world charm with the odd manageable issue that old properties have. Beware, you have to pay for WiFi, which I hadn’t seen in hotels for ages.
Stayed 4 nights in Sep 2024

8/10 Good

Terrell

It was great
Stayed 4 nights in Sep 2024

10/10 Excellent

Reyna

Stayed 3 nights in Jun 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and stunning hotel!! Great location - loved our stay. We will be back!
Stayed 2 nights in Apr 2024

10/10 Excellent

AARON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with some history behind it, walkable to the ball game, good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

YU

Stayed 1 night in Jul 2024

2/10 Terrible

kelly

Stayed 3 nights in Aug 2024

10/10 Excellent

Grace

Stayed 2 nights in Aug 2024

10/10 Excellent

Kristina, Vestaburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service beyond belief!
Stayed 2 nights in Aug 2024

8/10 Good

Hae-Eun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially liked swimming pool and in dining room service was great! Overall, the hotel was old and has limited dining option, but was very clean, comfortable bed, and staffs were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in a perfect location near Market St. BART station right outside the front door, so easy to get there from the airport.
Stayed 6 nights in Aug 2024

10/10 Excellent

Erik, Priddis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing property, and a wonderful luxury hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Susan, Monterey

Liked: Cleanliness, staff & service, property conditions & facilities
Superb!
Stayed 1 night in Aug 2024