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JW Marriott San Francisco Union Square

4.5 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for JW Marriott San Francisco Union Square

Exterior
View from property
Meeting facility
Studio Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Breakfast, lunch, dinner served; Californian cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Housekeeping
  • Bar
  • Room service
  • Free WiFi
The current price is AED 621
AED 885 total
includes taxes & fees
4 Apr - 5 Apr

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Room, 2 Queen Beds, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 43.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, City View (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33.0 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Presidential Suite, 1 Bedroom, Non Smoking | Living area | 55-inch flat-screen TV with cable channels, Smart TV, Netflix

Presidential Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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8.8 out of 10, Excellent, 1,196 reviews
The price is AED 418
AED 622 total
includes taxes & fees
14 Apr - 15 Apr
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About the neighborhood

Map
515 Mason Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 2 min walk - 0.2 km
  • Moscone Convention Center - 16 min walk - 1.4 km
  • Oracle Park - 3 min drive - 2.8 km
  • Lombard Street - 3 min drive - 2.6 km
  • Pier 39 - 4 min drive - 3.5 km

Getting around

  • San Francisco Station - 2 min drive
  • Powell St & Post St Stop - 2 min walk
  • San Francisco Intl. Airport (SFO) - 19 min drive

Restaurants

  • ‪Golden Gate Tap Room - ‬2 min walk
  • ‪Pinecrest Diner - ‬2 min walk
  • ‪Pacific Cocktail Haven - ‬1 min walk
  • ‪Shelton Theater - ‬2 min walk
  • ‪Sears Fine Food - ‬3 min walk

About this property

JW Marriott San Francisco Union Square

Luxury hotel near Moscone Convention Center
Close to Union Square and San Francisco Museum of Modern Art, JW Marriott San Francisco Union Square provides a grocery/convenience store, a terrace, and a garden. The on-site Californian cuisine restaurant, Level III Restaurant, offers breakfast, lunch, and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
Other perks at this hotel include:
  • Valet parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a gift shop, and a water dispenser
  • Bicycle parking, tour/ticket assistance, and 15 meeting rooms
  • Guest reviews speak highly of the helpful staff and location
Room features
All 344 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and showers
  • 55-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Coffee/tea makers, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Farsi, Spanish

Similar properties

Exterior

The Westin St. Francis San Francisco on Union Square

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.8 out of 10, Excellent, 2,772 reviews
The price is AED 680
AED 931 total
includes taxes & fees
18 Apr - 19 Apr
The Westin St. Francis San Francisco on Union Square

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Level III Bar
  • Level III Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage

Family friendly

  • Grocery/convenience store
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15 meeting rooms
  • 4,352 square feet of conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Grab bar near toilet (33 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 21 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Up to 25 lbs per pet

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 41.13 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 17.95 per day (rates may vary)
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Hotel San Francisco Union Square
JW Marriott San Francisco Union Square
Jw Marriott San Francisco Union Square Hotel San Francisco
Marriott San Francisco
Pan Pacific Hotel San Francisco
San Francisco Jw Marriott
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square Hotel
JW Marriott San Francisco Union Square San Francisco
JW Marriott San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is JW Marriott San Francisco Union Square pet-friendly?

Yes, JW Marriott San Francisco Union Square allows pets with a maximum weight of up to 25 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 100.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at JW Marriott San Francisco Union Square?

Valet parking is available for USD 79 per night.

What time is check-in at JW Marriott San Francisco Union Square?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at JW Marriott San Francisco Union Square?

Check-out is at 11 AM.

Where is JW Marriott San Francisco Union Square located?

Located in Union Square, this luxury hotel is within a 15-minute walk of Union Square and San Francisco Museum of Modern Art. Moscone Convention Center and Embarcadero Center are also within 1 mi (2 km). Powell St & Post St Stop and Powell St & Sutter St Stop are within a 5-minute walk.

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JW Marriott San Francisco Union Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 625 out of 1005 reviews
Rating 8 - Good. 210 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 31 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bassel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good stay with pleasant staff
Stayed 1 night in Mar 2025

10/10 Excellent

Bader

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel and friendly staff I like the area
Stayed 4 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Marriott!
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great location wishing a block from union square. Nice rooms and great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Ami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the JW Marriott in San Francisco, though I'm a big fan of Marriott Bonvoy hotels; this location and venue did not disappoint. Staff was knowledgeable, extremely friendly and helpful. I was there for a tradeshow, and while full of others there for the same show, it was much more quiet and peacful to conduct meetings. The in-room dining was average and quite pricey - but comparable to other hotels in the area. I will stay there again for sure
Stayed 2 nights in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay except there hve newn more homeless around the area
Stayed 2 nights in Dec 2024

10/10 Excellent

judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located in the heart of Union Square. Lots of shopping and dining options within a 1-2 block area. Hotel is well maintained and staff are attentive. Will stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the experience was great. Super affordable as well
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel conveniently located downtown. Facilities are average but rooms are nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. We come to stay yearly.
Stayed 1 night in Nov 2024

10/10 Excellent

Tristien Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really appreciated how kind the staff was especially with late check out and making arrangements to be close with other family members in the hotel. Will be coming back, thank you to John & Anthony at the front desk. Their services were impeccable!
Stayed 2 nights in Nov 2024

10/10 Excellent

JEROME TARIK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Liked: Amenities
Great stay
Stayed 2 nights in Jun 2024

8/10 Good

Tito

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Valet parking
Stayed 1 night in Oct 2024

6/10 Okay

Pamela

Liked: Cleanliness
Disliked: Staff & service
Property was location was perfect to being near shopping and activities.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. The staff were amazing and so nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff were warm & inviting. Great location in San Francisco.
Stayed 1 night in Aug 2024

10/10 Excellent

Kathryn

Amazing service, very accommodating - will stay again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 3 nights in Jul 2024

2/10 Terrible

Sandeep

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The heating and air conditioning of the room needs serious repair. I felt suffocated in the room. The fan does not stay on all the time no matter what setting you choose. It was hard to stay alive.
Stayed 2 nights in Dec 2024

10/10 Excellent

Monni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff available
Stayed 3 nights in Aug 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in Union Square area of San Fran. Easy in and out . Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this hotel for anyone who is going to San Francisco
Stayed 2 nights in May 2024