See all properties
Save

citizenM San Francisco Union Square

4.0 star property
Central hotel connected to a rail/subway station in Union Square with a 24-hour fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM San Francisco Union Square

Room, 1 King Bed | City view
Exterior
Exterior
Bar (on property)
Building design

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Free WiFi
The price is AED 474
AED 558 total
includes taxes & fees
29 Dec - 30 Dec

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
LED TV
Premium bedding
Pillowtop bed
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel Nikko San Francisco

Pool
Pet friendly
Free WiFi
Restaurant
9.2 out of 10, Wonderful, (2163)
The price is AED 559
AED 827 total
includes taxes & fees
17 Jan - 18 January 2025
Hotel Nikko San Francisco

About the neighborhood

Map
72 Ellis Street, San Francisco, CA, 94102

What's nearby

  • Union Square - 3 min walk - 0.3 km
  • San Francisco Museum of Modern Art - 8 min walk - 0.7 km
  • Moscone Convention Center - 11 min walk - 1.0 km
  • Embarcadero Center - 17 min walk - 1.5 km
  • Oracle Park - 3 min drive - 2.5 km

Getting around

  • Market St & 4th St Stop - 2 min walk
  • San Francisco Station - 19 min walk
  • San Francisco Intl. Airport (SFO) - 24 min drive

Restaurants

  • ‪Cable55 - ‬3 min walk
  • ‪Kin Khao - ‬3 min walk
  • ‪King Of Thai Noodle - ‬2 min walk
  • ‪Caffé Central - ‬2 min walk
  • ‪Burger King - ‬2 min walk

About this property

citizenM San Francisco Union Square

Upscale hotel near Moscone Convention Center
Near San Francisco Museum of Modern Art and Embarcadero Center, citizenM San Francisco Union Square provides a coffee shop/cafe, a 24-hour gym, and a 24-hour business center. Be sure to enjoy a meal at canteenM, the on-site restaurant. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Coworking spaces, multilingual staff, and an elevator
  • Coffee/tea in the lobby, a TV in the lobby, and a water dispenser
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 195 rooms include comforts such as premium bedding and iPads, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Restaurants on site

  • CanteenM

Things to do

  • 24-hour fitness center

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • iPad
  • iPod dock
  • LED TV

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Late check-out fee: USD 69 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM San Francisco Union Square Hotel
citizenM San Francisco Union Square San Francisco
citizenM San Francisco Union Square Hotel San Francisco

Frequently asked questions

Is citizenM San Francisco Union Square pet-friendly?

No, only service animals are welcome at the property.

How much is parking at citizenM San Francisco Union Square?

This hotel doesn't offer parking.

What time is check-in at citizenM San Francisco Union Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM San Francisco Union Square?

Check-out is at 11:00 AM. Late check-out is available for USD 69 (subject to availability).

Where is citizenM San Francisco Union Square located?

Located in Union Square, this hotel is within a 10-minute walk of Westfield San Francisco Centre and San Francisco Museum of Modern Art. Oracle Park and Moscone Convention Center are also within 1 mi (2 km). Market St & 4th St Stop and Powell St & O'Farrell St Stop are within a 2-minute walk.

citizenM San Francisco Union Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 837 out of 1064 reviews" "
Rating 8 - Good. 165 out of 1064 reviews" "
Rating 6 - Okay. 39 out of 1064 reviews" "
Rating 4 - Poor. 13 out of 1064 reviews" "
Rating 2 - Terrible. 10 out of 1064 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dawn, pollock pines

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convincente, immaculate, fun funky hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Renato

Stayed 1 night in Nov 2024

8/10 Good

hamidu

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I’d say it’s a good spot to stay in. The room was very clean, the staffs were accommodating and helpful however The neighborhood isn’t the most ideal because the homeless problem.
Stayed 1 night in Dec 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Rooms are small but they provide you with everything you need
Stayed 4 nights in Dec 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything here was absolutely amazing it was so calming and in the perfect spot for transportation
Stayed 3 nights in Dec 2024

10/10 Excellent

Linh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for solo travelers. The area can be sketchy to walk at night since it’s nearby Tenderloin. Overall I enjoyed the hotel and the room during my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
I liked being able to choose my room's location within the hotel. The security staff at the door are friendly and helpful,
Stayed 1 night in Dec 2024

10/10 Excellent

Norland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was helpful. It’s easy to check in. The place is quaint and convenient to almost around downtown San Francisco.
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic option for what I needed and easy to get the Powell st tram or BART. Lots of shopping nearby too, just need to be careful of some nearby areas with lots of homeless/drugs at night especiallly. Hotel itself though is fantastic and cosy with lovely staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

LaDonna

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but very clean and the location was right where I wanted to be…shopping, dining options, Union Square. The staff was great…very helpful and it was a very peaceful night…very quiet.♥️
Stayed 1 night in Dec 2024

10/10 Excellent

Nora W

Stayed 2 nights in Nov 2024

10/10 Excellent

Ewa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Citizen M hotels, in general, are clean, comfortable and have all amenities one can possibly need. I loke their rooms and comfy beds. I have not yet stayed in CM Hotel that was dirty or the staff was not friendly and helpful. I would highly reccomend it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was very comfortable and clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Akila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

erik

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Room was amazing clean and comfortable definitely a unique stay loved it
Stayed 1 night in Nov 2024

10/10 Excellent

carlo

Stayed 1 night in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love a stay at CitizenM. The hotel is always clean & lovely. The bartenders were awesome. 100/10 would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Jose Alvarado

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and facilities. Great Staff!
Stayed 3 nights in Nov 2024