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COVA Hotel

2.5 star property
Hotel with free breakfast, a short walk to Bill Graham Civic Auditorium

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Photo gallery for COVA Hotel

Exterior
View from room
City shuttle
Bar (on property)
Premium bedding, pillowtop beds, in-room safe, desk
In the heart of San Francisco, COVA Hotel welcomes you with a rooftop terrace offering stunning views of the city. Enjoy daily continental breakfast, unwind at the fireplace in the lobby or attend a free manager's reception. Guests praise this hotel for its helpful staff and multilingual services.

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Parking available
  • Breakfast included
  • Pet friendly

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 2 Queen Beds

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Connecting rooms available
Free cribs/infant beds
Full-sized refrigerator/freezer
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 56 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Double Room, 2 Double Beds

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Room Selected at Check-In)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room (Room Selected at Check-In)

Highlights

Balcony
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Pillowtop bed
  • 23 sq m
  • Sleeps 4
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
655 Ellis Street, San Francisco, CA, 94109

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk
  • Union Square - 13 min walk
  • Lombard Street - 3 min drive
  • Moscone Convention Center - 3 min drive
  • Oracle Park - 4 min drive

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Hyde St Stop - 9 min walk
  • San Francisco Intl. Airport (SFO) - 28 min drive

Restaurants

  • ‪Black Cat - ‬4 min walk
  • ‪Tu Kim Coffee Shop - ‬1 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Great American Music Hall - ‬3 min walk
  • ‪Sai Jai Thai Restaurant - ‬3 min walk

About this property

COVA Hotel

Hotel near Bill Graham Civic Auditorium
Near Union Square and Moscone Convention Center, COVA Hotel provides free continental breakfast, a free daily manager's reception, and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a fireplace in the lobby.
Other perks at this hotel include:
  • Limo/town car service, valet parking (surcharge), and a 24-hour front desk
  • ATM/banking services, a vending machine, and a porter/bellhop
  • Concierge services, free newspapers, and multilingual staff
Room features
All 95 rooms boast comforts such as 24-hour room service and premium bedding, as well as perks like free WiFi and safes.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch HDTVs with premium channels
  • Balconies, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, Filipino, French, Khmer, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle
  • Free shopping center shuttle
  • Limo/town car service

Food and drink

  • Free continental breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1044 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Shared microwave

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Free bottled water

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 27 and June 01.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 50 per person (one-way)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Air conditioning is not provided
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for USD 50 on credit cards for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

COVA Hotel
COVA Hotel San Francisco
COVA San Francisco
Hotel COVA
COVA Hotel Hotel
COVA Hotel San Francisco
COVA Hotel Hotel San Francisco

Frequently asked questions

Is COVA Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at COVA Hotel?

Valet parking is available for USD 45 per night.

What time is check-in at COVA Hotel?

Check-in start time: 3 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at COVA Hotel?

Check-out is at noon.

Does COVA Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per person applies.

Where is COVA Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Great American Music Hall and Bill Graham Civic Auditorium. Moscone Convention Center and Union Square are also within 1 mi (2 km). Market St & Hyde St Stop is 9 minutes by foot and Market St & Larkin St Stop is 9 minutes.

COVA Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 997 reviews
Rating 8 - Good. 411 out of 997 reviews
Rating 6 - Okay. 208 out of 997 reviews
Rating 4 - Poor. 74 out of 997 reviews
Rating 2 - Terrible. 44 out of 997 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a horrible neighborhood Hotel is ok. Safe and clean. Affordable. Breakfast dull, but ok. Generous happy hours with free wine. Recommended
Stayed 3 nights in Mar 2020

8/10 Good

Roderick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy my stay in The Cova, staff was amazing and super friendly, complementary wine was such a surprise and also Breakfast I blew me away. I know I stayed during a very difficult time for the city of SF where everything was shut down, but I must say I felt safe in the hotel, and the hotel provided us with hand sanitizer and it was great. Only thing it was the homeless situation smoking outside but I understand that out of their hands to stop it. Over all I really enjoyed it.
Stayed 2 nights in Mar 2020

8/10 Good

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Respite in the storm
During the virus epidemic it was so nice to have this place to stay at while my son received a surgical procedure. I would love to come back when things are normal!
Stayed 1 night in Mar 2020

8/10 Good

Steve, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice modern hotel, good friendly staff, nice continental breakfast only downside is the area it's in.
Stayed 6 nights in Mar 2020

10/10 Excellent

Verified traveler

Stayed 4 nights in Mar 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness
I have found people hair on my pillows that was grossly now I wonder if all the days I stay if they even changed the sheets
Stayed 5 nights in Mar 2020

6/10 Okay

Cindy, Texas

Traveled with family
Liked: Staff & service, property conditions & facilities
I enjoyed that the shuttle was available for people like us that had no idea how to get around. We enjoyed the breakfast variety, taste. The only thing that was difficult is parking and that there is a high homeless population. It was extremely scary to walk anywhere.
Stayed 2 nights in Mar 2020

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My mom Is in hospital have extensive surgery and we went to 3 other hotels in a week spans and came to this hotel were it was clean comfortable bed and A beautiful view thank you so much
Stayed 1 night in Mar 2020

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was good.
Stayed 1 night in Feb 2020

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
Nice accommodations and services. Great complimentary wine 'happy hour'. Neighborhood was a bit intimidating.
Stayed 3 nights in Mar 2020

8/10 Good

Marc

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall it was a great place.
Stayed 4 nights in Feb 2020

8/10 Good

Crystal, Sacramento, CA

Traveled with group
Liked: Cleanliness, staff & service, amenities
The hotel was clean and desk staff we worked with were very friendly. There is convenient valet parking on the property. Beats trying to figure out parking in the city if you have your own vehicle. The "balcony" that was advertised was a joke. We had a sliding glass door that opened to railing. There was no actual balcony. We had a view of the transients all over the street. This hotel has no air conditioner or heating system. Thankfully it wasn't hot during our stay, the little fan they provided was sufficient. The bed was extremely uncomfortable to me. The mattress was VERY firm. The location is awful. Smack dab in the middle of the tenderloin. The complimentary breakfast was in a nice little room with plenty of table and chairs. Don't expect bacon and eggs type breakfast. It's hard boiled eggs, pastries, cereal, etc. It was nice though. Overall, our one night stay was good for the price, but I'm not sure I will be coming back. The super hard mattresses and the scary homeless people just outside the hotel were the deal breaker for me.
Stayed 1 night in Feb 2020

10/10 Excellent

Emma, South Lake Tahoe, Nevada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful! Loved everything about. Sad there was no mini fridge but that’s okay!
Stayed 1 night in Mar 2020

10/10 Excellent

Abe

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

MandyL, Boston, ma

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are friendly. Hotel is clean. Breakfast begins 6:30am. Basic but coffee and fruits were enough for me. Location is about 10 mins walk from civic center train station. There are many homeless people. I have been told by locals to just keep my head down and power walk through them. I ended up calling Uber instead of walking to train stations near by (a 7 mins walk) because it's just heartbreaking to see so many homeless people.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Cova! Will def be going back when in San Francisco!
Stayed 1 night in Feb 2020

8/10 Good

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, parking is a scam
Great room, parking is a scam, 30 overnight, 5.00 more for oversized vehicles, 5.00 more if you want to come in and out...everyone that was standing in line complained about what a scam it was...
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, excellent rooftop patio overlooking the city.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay: review with pros and cons list
Overall this was an absolutely wonderful stay, and definitely fit for the price. I listed my pros and cons below: Pros: 1.) Walking distance from some really good restaurants like Pho 2000, Lers Ros, and Brenda's. 2.) About a 10 minute walk from Union Square, where you can catch the cable car down to the pier. 3.) COMPLIMENTARY WINE. From 5-7 guests get FREE WINE at the rooftop bar. AS MANY GLASSES AS YOU WANT. It is not expensive wine, but it is TASTY and FREE and BOTTOMLESS. 4.) Staff are really nice. The person at the front desk listed off a bunch of different places to explore and try new foods. They also were really helpful with navigating events and traffic patterns for us. 5.) Rooftop bar and patio: we really enjoyed being able to look at the city in a chill, romantic environment. This was probably our favorite part of the hotel. 6.) Complimentary breakfast. At other hotels I've been at, complemtary breakfasts usually amount to just some muffins and pastries. This breakfast station had quite a bit to choose from. Cons: 1.) It is in a great location to walk and/or hop on public transit, but it is not in the safest neighborhood. We stuck with Uber once it was night time. 2.) No room service, but they do have a partnership with a different business that delivers food. We ended up not trying it, so I can't say much about it. 3.) Shuttle service sometimes did not run when the schedule said it was supposed to. Overall--very satisfied.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the location, it is walkable to San Francisco City and thus Bill Graham Auditorium And Davies Music Hall. The rooftop balcony had a great view of the city. We happened to stay during fleet week, so we got to see the blue angels perform over the city. Everyone was very friendly. The valet parking was convenient. It is in San Francisco and there are homeless people around. They in no way bothered me or my wife, but if you are scared of homeless people or cities, maybe don’t stay in San Francisco.
Stayed 1 night in Oct 2019