2/10 Terrible
Amancay
Traveled with partner, Traveled with family
5 January 2025
Disliked: Cleanliness, property conditions & facilities
This was an unfortunately negative experience due to the lack of communication once reserving the room. When we arrived to the property, there was no front desk and no way to get in to the building. Someone eventually opened the door stating they were the building manager and that they had been looking for my number (clearly provided in the reservation) because we needed to go to another location to pick up our key. She said she could let us in but we would need to go pick up a key if we wanted to leave the room and return later. It felt pretty worrisome to leave our things locked in a room we were unsure we would be able to return to. There was no offer for support or really any understanding of how concerning this was for us. We did end up going to the other location (which is not mentioned anywhere) and we were able to get to our room. Once in there, there were no towels to shower, only hand towels and a pack of condoms on the floor next to the bed, letting us know that the room was not likely well cleaned before our arrival.
Amancay
Stayed 1 night in Jan 2025