Sereno Hotel Reviews, Deals & Photos 2025

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Find serenity in this vibrant city by unwinding on the garden terrace or rejuvenating at the spa.

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Dates

March 2025

April 2025

IL Giardino | Premium bedding, individually decorated, individually furnished

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Bar
Gym
Spa
Pet friendly
Room service
Parking included

AED 205 total

includes taxes & fees

9 Mar - 10 Mar

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 3 of 3 rooms

Premium bedding, individually decorated, individually furnished

Deluxe Room

Highlights

Yard

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

25 sq m
Sleeps 2
1 King Bed

Standard Double Room

Highlights

Yard

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

17 sq m
Sleeps 4
2 Double Beds

Family Room

Highlights

Yard

Individually furnished

Individually decorated

Heating

Connecting rooms available

Plasma TV

Renovated in 2024

Premium bedding

50 sq m
City view
Sleeps 7
1 King Bed, 2 Double Beds and 1 Twin Bed

Similar properties

Spa
Parking included
Free WiFi
Restaurant

AED 292 total

includes taxes & fees

3 Apr - 4 Apr

About the neighborhood

Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

Mesoamerican Museum of Jade - 1 min walk - 0.1 km
San Cristóbal de las Casas Cathedral - 4 min walk - 0.4 km
Plaza 31 de Marzo - 4 min walk - 0.4 km
Ex-Convent of Santo Domingo - 4 min walk - 0.4 km
Santo Domingo Handicraft Market - 9 min walk - 0.8 km

Getting around

Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

‪El Mezcalito - ‬2 min walk
‪Café Bar Revolucion - ‬2 min walk
‪El Fogon de Jovel - ‬1 min walk
‪Casa de Ahn - ‬1 min walk
‪Tarumba Restaurant - ‬1 min walk

About this property

Sereno Hotel

Hotel rejuvenated in 2024 and located near San Cristóbal de las Casas Cathedral

You can look forward to a terrace, a garden, and a bar at Sereno Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym.

You'll also enjoy perks such as:

Free self parking
Tour/ticket assistance and luggage storage

Room features

All guestrooms are individually furnished, and boast comforts such as premium bedding, as well as amenities like free WiFi.

More amenities include:

Hair dryers and shampoo
42-inch plasma TVs with cable channels
Private yards, heating, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Airport shuttle on request

Food and drink

1 bar
Room service available
Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400

Restaurants on site

INDÓMITO

Things to do

Fitness center
Full-service spa

Family friendly

Snack bar/deli

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage
Tour/ticket assistance

Outdoors

Garden
Terrace

Spa

Couples treatment room(s)
Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Smooth flooring in public areas

Designated smoking areas
Renovated entire property - July 2024

Room amenities

Bedroom

Bed sheets
Heating
Premium bedding

Bathroom

Hair dryer
Shampoo
Soap
Toilet paper
Towels

Entertainment

42-inch plasma TV
Cable channels

Outdoor space

Yard

Connecting rooms available
Individually decorated
Individually furnished
Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MXN 250.0 per day

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

Pet fee: MXN 250.00 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: MXN 250.0 per day
Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sereno Art Hotel San Cristobal de las Casas

Sereno Art Hotel

Sereno Art San Cristobal de las Casas

Sereno Art

Sereno Art Hotel

Sereno Hotel Hotel

Sereno Hotel San Cristóbal de las Casas

Sereno Hotel Hotel San Cristóbal de las Casas

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Sereno Hotel?

Self parking is free at this property.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Check-out is at noon.

Where is Sereno Hotel located?

Located in De La Merced, this spa hotel is steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

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