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Jardines de Luz

2.5 star property
Colonial San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jardines de Luz

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi
Terrace/patio
Family Triple Room | Bathroom | Combined shower/tub, towels, soap, shampoo
Superior Room | In-room safe, desk, iron/ironing board, free WiFi
Superior Room | Bathroom | Combined shower/tub, towels, soap, shampoo

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The price is AED 151
AED 178 total
includes taxes & fees
6 Jan - 7 Jan

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

Superior Room | In-room safe, desk, iron/ironing board, free WiFi

Superior Room

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Wardrobe or closet
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Triple Room

Family Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Family Triple Room

Highlights

Flat-screen TV
Private bathroom
Shower/tub combination
Free bottled water
Cable channels
Daily housekeeping
Desk
In-room safe
  • 30 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

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Interior detail

Hotel Posada Primavera

Free WiFi
Laundry
Room service
Housekeeping
9.2 out of 10, Wonderful, (133)
The price is AED 107
AED 126 total
includes taxes & fees
11 Jan - 12 Jan
Hotel Posada Primavera

About the neighborhood

Map
Av. Insurgentes #32, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Ciudad Cuauhtemoc - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.8 km
  • Plaza 31 de Marzo - 8 min walk - 0.8 km
  • Foro Cultural Kinoki - 9 min walk - 0.8 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪Hijas e Hijos del maiz - ‬4 min walk
  • ‪El Meson del Taco - ‬5 min walk
  • ‪Taqueria el Charrito - ‬5 min walk
  • ‪La Casa de las Lolas - ‬4 min walk
  • ‪Huaraches el Primo - ‬3 min walk

About this property

Jardines de Luz

Hotel located in Santa Lucía
At Jardines de Luz, you can look forward to a terrace, a shopping mall on site, and a garden. Free in-room WiFi is available to all guests, along with an arcade/game room and laundry facilities.
You'll also find perks like:
  • Full breakfast (surcharge), express check-out, and luggage storage
  • A 24-hour front desk, a banquet hall, and smoke-free premises
  • Coffee/tea in the lobby, 1 meeting room, and a porter/bellhop
  • Guest reviews speak well of the overall condition
Room features
All guestrooms at Jardines de Luz have amenities such as free WiFi, safes, and free bottled water.
More amenities include:
  • Bathrooms with shower/tub combinations and shampoo
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–12:30 PM: MXN 75 per person
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Shopping mall

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • Banquet hall
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 75 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
No pets and no service animals are allowed at this property

Property is also known as

Hotel Jardines Luz
Hotel Jardines Luz San Cristobal de las Casas
Jarnes Luz Cristobal las Casa
Jardines Luz San Cristobal de las Casas
Jardines de Luz Hotel
Hotel Jardines de Luz
Capital O Jardines de Luz
Jardines de Luz San Cristóbal de las Casas
Jardines de Luz Hotel San Cristóbal de las Casas

Frequently asked questions

Is Jardines de Luz pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jardines de Luz?

Limited spots are available.

What time is check-in at Jardines de Luz?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Jardines de Luz?

Check-out is at noon. Late check-out is available for a fee.

Where is Jardines de Luz located?

Located in Santa Lucía, this hotel is within a 5-minute walk of Santo Domingo Handicraft Market and Arches of Carmen. Ciudad Cuauhtemoc and Church of San Nicolás are also within 10 minutes.

Jardines de Luz Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 175 reviews" "
Rating 8 - Good. 54 out of 175 reviews" "
Rating 6 - Okay. 35 out of 175 reviews" "
Rating 4 - Poor. 14 out of 175 reviews" "
Rating 2 - Terrible. 14 out of 175 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

damien

Stayed 1 night in Mar 2023

10/10 Excellent

Evangelina

Stayed 3 nights in Nov 2022

6/10 Okay

marc

Liked: Cleanliness, staff & service
It's good value for the money, with one problem. Most of the rooms are directly above the courtyard / restaurant which makes it quite noisy until 9pm or so. Very few of the rooms have windows, unlike the promotional photo (maybe they have changed it). For the rest, all good.
Stayed 1 night in Apr 2022

8/10 Good

Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is well located., just steps from the OCC and all of the tourist areas. The property is clean and mostly well looked after. The breakfast is excelent. What I did nkt like was the choice of chair used i the rooms, the wooden one is not comfodtable, especially if you need tl work at the little table. The tub / shower in my room was a dangerous disaster. Impossible to shower without flooding the room. When you step out, an awkward stretch, you are faced with wet feet on very slippery tiles and no mat tl step onto. The shower was my biggest complaint. Otherwise, it was OK.
Stayed 3 nights in Feb 2022

4/10 Poor

SALOMON

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Careful with double charges
They charged my credit card twice and couldn't refund. That is not nice. I'll call hotels.com to see how they can help me
Stayed 1 night in Dec 2021

6/10 Okay

SALOMON

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
They charged me twice
Hotel charged me twice and were not able to refund my money. Now I have to call you (hotels.com) for help.
Stayed 2 nights in Dec 2021

8/10 Good

Jose Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is extraordinary, but be prepared for some noise coming off from the central patio and people trying to sell their goods and handcrafts while you're having breakfast...
Stayed 1 night in Dec 2021

10/10 Excellent

Gerardo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Courteous staff, clean facilitase and excellent room services.
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Audrey, Florida

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. A short walk to all of the best of San Cristóbal.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jan 2020

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good..!!
Very nice...
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and very good staff , don't like room has no heater it was cold.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Central but basic
Convenient location, pleasant staff. Rooms are dark as window open into inner, covered courtyard.
Stayed 7 nights in Mar 2018

8/10 Good

Martin, Novato, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the center of San Christobal
Nice and clean hotel, spacey rooms, good breakfast, close to city center. Did have neither fridge, nor ice. Missing heater and A/C. In our case, it was quite cold in the room.
Stayed 1 night in Nov 2017

6/10 Okay

Jorge G. , Austin TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minimalist hotel (dormitory type) central & clean!
All good services and friendly but breakfast needs a new cook!!

6/10 Okay

lina, orange county

Disliked: Property conditions & facilities, room comfort
Ok hotel for one night beds very uncomfortable, TV did not work able to hear everything thin walls breakfast was good,hotel needs to spend some money on new beds and sheets other than that close to downtown shopping 10 min

8/10 Good

Graeme, Puerto Vallatta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perdect. Close n safe.
Great place all good n happy staff. Fabulous city. The city square is the place. No coffee shops worth going near....trouble!!!

2/10 Terrible

Leslie, Brooklyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible and misrepresented
We went to the hotel. It was not like the pictures. It was dark and dirty and old...we didn't stay, went somewhere else, but they took our money!

6/10 Okay

Michel, Montreal, Canada

Disliked: Property conditions & facilities, room comfort
Hardly passing the ok bar.
The hot water worked very well. It is close to the centre. Staff was helpful. Room was really not good. It did not feel good being in that room.

10/10 Excellent

jesus, tuxpan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome trip
It was amazing and super confortable, the location was perfect everything so close

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Service - Good Location
An excellent, traditional Mexican hotel. Rooms are sparsely furnished but clean and quiet. Excellent,polite service. Very convenient location. The breakfast package is highly recommended. I'll use this hotel on my next visit!

4/10 Poor

Luis Alberto

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lamentablemente el pago que me apareció en la plataforma no se me respeto, y page un poco más, es la primera vez que me pasa con un hotel, claro que he pago los impuestos pero no mas de 600 pesos, al final se pago para no buscar otra estancia, la persona que me atendio no fue cortes y no me ayudo con mi equipaje, es una pena ya que llevo varios años usando este hotel. El baño tiene un problema, al usar la regadera, se sale el agua del cancel, y se llena de agua y es incomo usar el sanitario con el piso mojado "en charcado".
Stayed 2 nights in Sep 2024

6/10 Okay

Yessenia

Liked: Cleanliness
La regadera no servia
Stayed 1 night in Jul 2024