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Hotel Na'Lum

2.5 star property
Hotel with free parking, near Santo Domingo Handicraft Market

Choose dates to view prices

Photo gallery for Hotel Na'Lum

Exterior
Iron/ironing board, free WiFi, bed sheets
Reception
Terrace/patio
Flat-screen TV
Located in the heart of town, Hotel Na'Lum welcomes you with a charming coffee shop and laundry facilities. Relax on the sun-drenched terrace or stay connected with free in-room WiFi; guests praise the hotel's attentive staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Quadruple Room

Superior Quadruple Room | Iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
Desk
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room | Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board, free WiFi, bed sheets

Standard Triple Room

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Superior Triple Room

Iron/ironing board, free WiFi, bed sheets

Superior Triple Room

Highlights

Deck/patio
Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
In-room safe
Daily housekeeping
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Room (3 Double Beds)

Family Room (3 Double Beds) | Iron/ironing board, free WiFi, bed sheets

Family Room (3 Double Beds)

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 6
  • 3 Double Beds

View all photos for Double Room, 1 King Bed

Double Room, 1 King Bed | Iron/ironing board, free WiFi, bed sheets

Double Room, 1 King Bed

Highlights

Heating
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

Similar properties

Property grounds

Hotel Hacienda Don Juan

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
8.8 out of 10, Excellent, (413)
The price is AED 99
AED 117 total
includes taxes & fees
18 Feb - 19 Feb
Hotel Hacienda Don Juan

About the neighborhood

Map
Carretera Panamericana Km 181, Colonia Salsipuedes 10 A, San Cristóbal de las Casas, CHIS, 29296

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Mesoamerican Museum of Jade - 4 min drive
  • Guadalupe Church - 7 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪La Cabaña de Don Juan Bosco - ‬3 min drive
  • ‪Don Rafita "Tacos y Gorditas - ‬17 min walk
  • ‪Quesadillas Tio Chano - ‬12 min walk
  • ‪La Luciérnaga Restaurante - ‬2 min drive
  • ‪Carnitas y Barbacoa Jaimito - ‬17 min walk

About this property

Hotel Na'Lum

Hotel near Santo Domingo Handicraft Market
Located close to Arches of Carmen and Guadalupe Church, Hotel Na'Lum provides a terrace, a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Tour/ticket assistance, smoke-free premises, and concierge services
Room features
All guestrooms at Hotel Na'Lum include comforts such as free WiFi and room service.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Heating, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a carport
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 7:00 PM
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8:30 AM–10:30 AM: MXN 90 for adults and MXN 60 for children
  • 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

More

  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 90 for adults and MXN 60 for children
  • Airport shuttle fee: MXN 1200 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Na'Lum San Cristobal de las Casas
Na'Lum San Cristobal de las Casas
Na'Lum Cristobal las Casas
Hotel Na'Lum Hotel
Hotel Na'Lum San Cristóbal de las Casas
Hotel Na'Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Na'Lum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Na'Lum?

Self parking is free at this property.

What time is check-in at Hotel Na'Lum?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Na'Lum?

Check-out is at noon.

Does Hotel Na'Lum provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of MXN 1200 per vehicle applies.

Where is Hotel Na'Lum located?

Situated in San Cristóbal de las Casas, this hotel is within 3 mi (5 km) of Santo Domingo Handicraft Market, Arches of Carmen, and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Mesoamerican Museum of Jade are also within 3 mi (5 km).

Hotel Na'Lum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 47 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 4 out of 65 reviews
Rating 4 - Poor. 0 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

JENIFER

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel muy bonito en excelentes condiciones. Tiene un concepto rústico pero moderno. Está a las afueras de la ciudad, lo cual yo pienso que está bien porque no hay problemas por estacionamiento y espacio como lo es en el centro de san Cristóbal. Recepción 24 horas pero recomiendo que mantengan comunicación con el hotel para coordinar llegadas y salidas. La comunicación con el hotel es excelente, y respondieron todas nuestras dudas. El hotel cuenta con plancha para la ropa, lo cual es muy conveniente. Las reglas del hotel si son estrictas, por lo cual recomiendo que sigan las indicaciones proporcionadas. Nos la pasamos muy cómodo. Gracias!
Stayed 6 nights in Jun 2024

10/10 Excellent

JASMANY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very attentive, they care about making sure you are well and comfortable, the hotel is very clean, comfortable.
Stayed 1 night in Feb 2024

6/10 Okay

Maricela

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was so unique, so quiet, it was a nice stay overall.
Stayed 2 nights in Aug 2023

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, beautifully decorated interior.
Stayed 1 night in Jun 2023

10/10 Excellent

Perlita

Stayed 2 nights in Mar 2023

8/10 Good

Ronald J.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
We were comfortable there, and the staff were friendly. Breakfast was good. We had a car so it was no problem to get to the center of town in 10 minutes. The first room was a little claustrophobic like a cave. The sevond stay the room was a little larger and the bathroom was better. Overall it was a good stay and a good value
Stayed 1 night in May 2022

8/10 Good

Laura

Traveled with partner
Liked: Cleanliness, staff & service
Es un hotel decente muy limpio , buen precio excelente el servicio del staf muy serviciales , el desayuno muy bien buen sabor ... el unico inconveniente es que me toco la habitación del abajo y es demasiado humeda.
Stayed 6 nights in Apr 2022

10/10 Excellent

manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite nice and clean , people very polite.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2020

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel Na’Lum was excellent! The hotel is very clean, well maintained and the staff was very attentive to our needs. The bedding was also very comfortable and plenty of hot water for our group of 5. The hotel is decorated nicely and is cozy.
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is far away from downtown. There is no restaurant in the hotel, making it very inconvenient to eat, especially in the evening.
Stayed 1 night in Jul 2019

6/10 Okay

Damaris

Traveled with family
Disliked: Staff & service
Faltaban 2 horas para nuestra salida y la mujer de recepción nos estaba apresurando y presionando con que nuestra salida debía ser 12 en punto o nos cobrarían extras, eso lo hizo 2 veces más cuando aún faltaba más de 30 mns para salir. La verdad fue de mal gusto y fastidioso. Aparte ese día solo había en el menú opciones con huevo.
Stayed 1 night in Jul 2024

2/10 Terrible

Otilio

Stayed 2 nights in Dec 2023

10/10 Excellent

claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La tranquilidad
Stayed 3 nights in Dec 2023

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Agua fría para bañarte, tuvimos que solicitar dos días a recepción que prendieran el boiler y esperar a que se calentará el agua.
Stayed 3 nights in Aug 2023

10/10 Excellent

CESAR

Liked: Cleanliness, staff & service, property conditions & facilities
Sn
Stayed 2 nights in Aug 2023

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente, habitación, servicio y estancia.
Stayed 1 night in Aug 2023

10/10 Excellent

Genoveva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonita la experiencia pero hubo un pequeño incidente que me pareció excesivo ya que se mancharon las sábanas con maquillaje y me las cobraron como nuevas y considero que se debió de pagar la lavandería a excepción de eso todo estuvo bien
Stayed 3 nights in Aug 2023

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien lo que necesitaba
Stayed 1 night in Jul 2023

2/10 Terrible

Yessica Selene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y precio accesible, solo son muy desconfiados y eso no te permite estar agusto , en 2 ocasiones me comentaron que faltaban toallas cuando no era asi
Stayed 4 nights in Jul 2023

8/10 Good

Yesica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente
Stayed 1 night in Jul 2023

10/10 Excellent

Jose Fernando

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar a las afueras de San Cristobal, es ideal si vas a viajar a las afueras de San Cristobal para evitar el tráfico del centro. Las instalaciones son bastante limpias y cómodas, el desayuno que puedes comprar ahí támbien es muy bueno. Altamente recomendable
Stayed 2 nights in Jul 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable
Muy agradable la estancia, solo falta un poco más de comunicación del personal que brinda el servicio hacia el cliente, mencionar los servicios que ofrece el hotel, ejemplo: desayunos, comidas, servicio de taxis, transporte, etc, me gustaría el hotel contará con un cartel de los puntos turísticos qué uno puede visitar en los alrededores, ya existe el Internet, pero considero que seria bueno, por lo demás la estancia es muy grata, volvería a hospedarme SI
Stayed 2 nights in Jun 2023