Hotel Mukul Na

3.0 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for Hotel Mukul Na

Front of property
Elite Room | Laptop workspace, free WiFi
Reception
Exterior
Standard Room, Multiple Beds, Resort View | Laptop workspace, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is AED 103
AED 121 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 3 of 3 rooms

Superior Room

Highlights

Yard
Patio
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Standard Room, Multiple Beds, Resort View

Highlights

Yard
Patio
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Laptop workspace
Daily housekeeping
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Elite Room

Highlights

Balcony or patio
Yard
Separate sitting area
Individually furnished
Kitchenette
Mini-fridge
Smart TV
Memory foam bed
  • Sleeps 6
  • 1 King Bed, 1 Queen Bunk Bed and 1 Double Sofa Bed

About the neighborhood

Map
Dr. Manuel Velazco Suárez, 5, San Cristóbal de las Casas, CHIS, 29244

What's nearby

  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • Plaza 31 de Marzo - 10 min walk - 0.9 km
  • San Cristóbal de las Casas Cathedral - 10 min walk - 0.9 km
  • Ex-Convent of Santo Domingo - 11 min walk - 0.9 km
  • Santo Domingo Handicraft Market - 15 min walk - 1.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 88 min drive

Restaurants

  • ‪Tamales Regionales - ‬6 min walk
  • ‪Restaurante Long Cheng - ‬6 min walk
  • ‪Huarache Veloz - ‬3 min walk
  • ‪La Casa Azul - ‬6 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Hotel Mukul Na

Property highlights
Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Hotel Mukul Na. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 50 rooms offer comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other amenities include:
  • Bathrooms with hair dryers and soap
  • Private yards and daily housekeeping

Languages

Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper

More

  • Laptop workspace
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 24:
  • One of the dining venues
  • Bar/Lounge
  • Laundry facilities
  • Parking area

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators

Property is also known as

Hotel Mukul Na Hotel
Hotel Mukul Na San Cristóbal de las Casas
Hotel Mukul Na Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Mukul Na pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Mukul Na?

Self parking is free at this property.

What time is check-in at Hotel Mukul Na?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Mukul Na?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Mukul Na located?

Situated in San Cristóbal de las Casas, this hotel is within a 10-minute walk of Regional Costume Museum, La Merced Church, and Mesoamerican Museum of Jade. Amber Museum of Chiapas and Plaza 31 de Marzo are also within 15 minutes.

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Hotel Mukul Na Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 71 out of 101 reviews
Rating 8 - Good. 17 out of 101 reviews
Rating 6 - Okay. 3 out of 101 reviews
Rating 4 - Poor. 5 out of 101 reviews
Rating 2 - Terrible. 5 out of 101 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff professional ,nice room,good restaurant onsite
Stayed 1 night in Jan 2025

8/10 Good

Yadira

Liked: Staff & service, property conditions & facilities
Beautiful place and people are very friendly
Stayed 2 nights in Apr 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great and friendly staff. 13 minute walk to Centro—Room was clean and large and comfortable but has no heat or a/c.
Stayed 3 nights in Nov 2023

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property it’s perfect to stay. The only problem is that it’s the street. It’s under construction
Stayed 1 night in Mar 2024

4/10 Poor

Guillermo

Liked: Cleanliness
X
Stayed 1 night in Mar 2024

10/10 Excellent

Marissa suzane

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonita propiedad colonial, personal muy amable y atento. Tiene una bonita vista en su interior. Nomas como mejora, deberían considerar pantallas más grandes en habitaciones para apreciar mejor los programas, películas y series. De allí en fuera lo recomiendo y volvería a regresar.
Stayed 5 nights in Jan 2025

10/10 Excellent

Eros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta muy buen ubicado, facil acceso, habitacion excelente, unicamente los colchones son muy suaves para mi
Stayed 1 night in Nov 2024

8/10 Good

karen yannira

Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo para familias y estancias cortas muy centrico
Stayed 6 nights in Dec 2024

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen atención del personal Habitaciones muy nuevas y limpio
Stayed 9 nights in Dec 2024

10/10 Excellent

José Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

María de Montserrat

Stayed 2 nights in Dec 2024

8/10 Good

María de Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Muy bien hotel, solo que el estacionamiento es algo reducido.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2024

10/10 Excellent

Joselin del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, solamente un poco de ruido de la calle.
Stayed 1 night in Dec 2024

10/10 Excellent

Ali Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar muy limpio
Buena recepción, muy limpio el lugar.
Stayed 2 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien
Muy agradable, y el personal muy amable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar es bastante bonito, muy fotografiable, las habitaciones son comfortables y perfectas, como lo esperariamos, el unico defecto es el baño que no cerraba su puerta (posiblemente solo en mi habitacion), de ahi exelente recomendado
Stayed 1 night in Dec 2024

2/10 Terrible

maria juliana elvira

Disliked: Staff & service, room comfort
Personal sin criterio
MAL SERVICIO AL CLIENTE. OJO OFRECEN ESTACIONAMIENTO PERO ES PEQUEÑO Y NO ENTRAN TODOS LOS AUTOS. El 24 de Dic llegamos tarde, nos abrieron el estacionamiento y nos dijeron que nos estacionáramos detrás de un auto, a las 5:45AM tocaron la puerta para mover nuestro auto porque iban a salir! Como atascaron el estacionamiento fue complicado incluso sacar el auto. Al otro día dimos nuestro comentario que eso no se hace, como huésped uno va a descansar y más en una fecha como el 24 de Dic, comentamos que no deberían dejar pasar más autos al estacionamiento si no tienen lugar y que deberían decir y lo dejamos afuera y quizá puedan ellos “echarle un ojo” pero no que nos hagan meterlo estorbando y nos despierten 5:45 AM para moverlo, y nos dijeron que “se nos advirtió” cosa que no fue cierta, dijeron también “eran las 6AM” igual les comentamos que no importaba somos huéspedes y eso no se hace, cuando dijimos que nadie nos dijo que debíamos moverlo de madrugada nos contestó la de recepción “pues no se a quien creerle si a usted o a mi gente”, a partir de esa respuesta decidí no argumentar más, evidentemente el personal debería tener mayor capacitación de servicio al cliente para poder tener un mayor criterio. MALA señal del wifi. Almohadas incómodas. El personal de recepción es el más ineficiente que me ha tocado, no escuchan y en cambio se “defienden” :(
Stayed 1 night in Dec 2024

10/10 Excellent

Yasutaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
サンクリストバルデラスカサス観光にて利用
サンクリストバルデラスカサス観光にて利用。 駐車場が部屋の前で利便性が良い。 中心地からは少し遠いが、車での利用には良いと思う。 12月末に泊まったのだが、一泊目は寒くて凍えたが、翌日追加の毛布を借りられたので問題なく過ごせた。
Stayed 2 nights in Dec 2024

4/10 Poor

maria juliana elvira

Liked: Cleanliness
Disliked: Staff & service
Mal servicio a cliente ponen en duda lo que dices
MAL SERVICIO AL CLIENTE. OJO OFRECEN ESTACIONAMIENTO PERO ES PEQUEÑO Y NO ENTRAN TODOS LOS AUTOS. El 24 de Dic llegamos tarde, nos abrieron el estacionamiento y nos dijeron que nos estacionáramos detrás de un auto, a las 5:45AM tocaron la puerta para mover nuestro auto porque iban a salir! Como atascaron el estacionamiento fue complicado incluso sacar el auto. Al otro día dimos nuestro comentario que eso no se hace, como huésped uno va a descansar y más en una fecha como el 24 de Dic, comentamos que no deberían dejar pasar más autos al estacionamiento si no tienen lugar y que deberían decir y lo dejamos afuera y quizá puedan ellos “echarle un ojo” pero no que nos hagan meterlo estorbando y nos despierten 5:45 AM para moverlo, y nos dijeron que “se nos advirtió” cosa que no fue cierta, dijeron también “eran las 6AM” igual les comentamos que no importaba somos huéspedes y eso no se hace, cuando dijimos que nadie nos dijo que debíamos moverlo de madrugada nos contestó la de recepción “pues no se a quien creerle si a usted o a mi gente”, a partir de esa respuesta decidí no argumentar más, evidentemente el personal debería tener mayor capacitación de servicio al cliente para poder tener un mayor criterio.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente su servicio en todos los ámbitos.
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, está súper agradable las Camas suaves, habitación amplia, las personas super amables, tiene todos los servicios y además cuenta con un restaurante que es a la carta, el menú desde 120 pesos. El centro está a 10 min, las calles son pequeñas así que si traen auto es mejor dejarlo.
Stayed 2 nights in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024