Casa del Alma Hotel Boutique & Spa

4.0 star property
Beaux Arts San Cristóbal de las Casas hotel in De La Merced with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Terrace/patio
Building design
Junior Suite | Living area | 42-inch LCD TV with cable channels, TV
Couples treatment rooms, sauna, spa tub, steam room, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • Parking included
  • Spa
  • 24/7 front desk
  • Free WiFi
  • Housekeeping
The price is AED 415
AED 490 total
includes taxes & fees
23 Dec - 24 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Egyptian cotton linens
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Connecting rooms available
LCD TV
Egyptian cotton linens
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • Mesoamerican Museum of Jade - 1 min walk
  • San Cristóbal de las Casas Cathedral - 4 min walk
  • Plaza 31 de Marzo - 4 min walk
  • Ex-Convent of Santo Domingo - 4 min walk
  • Santo Domingo Handicraft Market - 9 min walk

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 94 min drive

Restaurants

  • ‪El Mezcalito - ‬2 min walk
  • ‪Café Bar Revolucion - ‬2 min walk
  • ‪El Fogon de Jovel - ‬1 min walk
  • ‪Tarumba Restaurant - ‬1 min walk
  • ‪Restaurante Long Cheng - ‬1 min walk

About this property

Casa del Alma Hotel Boutique & Spa

Upscale hotel near San Cristóbal de las Casas Cathedral
Consider a stay at Casa del Alma Hotel Boutique & Spa and take advantage of a health club, a conference center, and a full-service spa. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage or aromatherapy. In addition to a spa tub, guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), express check-out, and express check-in
  • Massage treatment rooms, a front-desk safe, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms are individually furnished, and include comforts such as premium bedding and separate sitting areas, as well as perks like free WiFi and safes.
Other amenities include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Designer toiletries, showers, and hair dryers
  • 42-inch LCD TVs with cable channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (409 square feet of space)
  • Meeting room

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 24
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 650.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Frequently asked questions

Is Casa del Alma Hotel Boutique & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa del Alma Hotel Boutique & Spa?

Self parking is free at this property.

What time is check-in at Casa del Alma Hotel Boutique & Spa?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Casa del Alma Hotel Boutique & Spa?

Check-out is at noon.

Does Casa del Alma Hotel Boutique & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 2400 per vehicle applies.

Where is Casa del Alma Hotel Boutique & Spa located?

Located in De La Merced, this spa hotel is within a 5-minute walk of Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Plaza 31 de Marzo and Museo de San Cristóbal are also within 5 minutes.

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 206 out of 259 reviews" "
Rating 8 - Good. 35 out of 259 reviews" "
Rating 6 - Okay. 13 out of 259 reviews" "
Rating 4 - Poor. 4 out of 259 reviews" "
Rating 2 - Terrible. 1 out of 259 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

katya

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience! Clean, walkable to all the places we wanted to visit, and the staff was nice and helpful!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Fred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 6 nights in Oct 2024

10/10 Excellent

Saúl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Saúl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leif

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023

6/10 Okay

Cecilia

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.
Stayed 2 nights in Jul 2023