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Suites & Villas by Dunas

4.0 star property
Family-friendly San Bartolomé de Tirajana hotel in Maspalomas with 3 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites & Villas by Dunas

3 outdoor pools, pool umbrellas, sun loungers
Exterior
1 bedroom, minibar, desk, blackout drapes
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
    All inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Senior Suite (4+2)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (4+2)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults + 1 Child)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (5 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Senior Suite (4)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (4)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (5)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (5)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (4 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 2 Children)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (4 Adults + 2 Children)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Bathrobes
Private bathroom
Hair dryer
  • 48 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite (3)

1 bedroom, minibar, desk, blackout drapes

Suite (3)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (5 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, minibar, desk, blackout drapes

Family Suite, 2 Bedrooms (3 Adults)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Double Bed

View all photos for Suite (2+2)

1 bedroom, minibar, desk, blackout drapes

Suite (2+2)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (5+1)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (5+1)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Suite (Single Use)

1 bedroom, minibar, desk, blackout drapes

Suite (Single Use)

Highlights

Deck/patio
Air conditioning
TV
Sofa bed
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Family Suite (2+2)

1 bedroom, minibar, desk, blackout drapes

Family Suite (2+2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 4
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite (2+1)

1 bedroom, minibar, desk, blackout drapes

Family Suite (2+1)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Family Suite (2)

1 bedroom, minibar, desk, blackout drapes

Family Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 47.9 sq m
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (2+1)

1 bedroom, minibar, desk, blackout drapes

Suite (2+1)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Suite (2)

1 bedroom, minibar, desk, blackout drapes

Suite (2)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 2
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Family Suite (3)

1 bedroom, minibar, desk, blackout drapes

Family Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 48 sq m
  • Sleeps 3
  • 2 Large Twin Beds and 1 Large Twin Sofa Bed

View all photos for Senior Suite (3)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (3)

Highlights

Deck/patio
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Minibar
  • 58 sq m
  • Sleeps 3
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (3+1)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (3+1)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 4
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (4+1)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (4+1)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Senior Suite (3+2)

1 bedroom, minibar, desk, blackout drapes

Senior Suite (3+2)

Highlights

Deck/patio
Air conditioning
Free cribs/infant beds
TV
2 bedrooms
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 58 sq m
  • Sleeps 5
  • 4 Large Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
Avenida del Touroperador Sunair, s/n, Maspalomas, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Beach - 17 min walk - 1.5 km
  • Maspalomas Lighthouse - 18 min walk - 1.6 km
  • Meloneras Beach - 3 min drive - 1.9 km
  • Maspalomas Dunes - 8 min drive - 4.6 km
  • Yumbo Shopping Center - 8 min drive - 4.4 km

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Las Dunas - ‬17 min walk
  • ‪Café de Paris - ‬2 min drive
  • ‪Starbucks - ‬2 min drive
  • ‪Restaurante Baobab - ‬14 min walk
  • ‪Grand Italia - ‬3 min drive

About this property

Suites & Villas by Dunas

Upscale family-friendly hotel near Maspalomas Lighthouse
Near Meloneras Beach and Maspalomas Dunes, Suites & Villas by Dunas provides a free breakfast buffet, an adjacent golf course, and a terrace. Treat yourself to spa services, such as a manicure/pedicure, a massage, or a facial. The on-site restaurant offers breakfast, lunch, and dinner. Fitness classes are offered at the gym; the property also has shopping on site, a garden, and a playground. In addition to laundry facilities and car rentals on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Bike rentals, a roundtrip airport shuttle (surcharge), and supervised childcare (surcharge)
  • A front-desk safe, a billiards/pool table, and bicycle tour information
  • Luggage storage, a 24-hour front desk, and a ballroom
Room features
All 302 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • TVs with satellite channels
  • Decks/patios, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at Suites & Villas by Dunas are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 8 AM–10:30 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Bar Piscina Delfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike repair services
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Shopping
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Deck or patio

More

  • Desk
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 10 per stay

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: EUR 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Dunas Suites & Villas Resort San Bartolome de Tirajana
Dunas Suites Villas San Bartolome de Tirajana
Dunas Suites Villas Resort San Bartolome de Tirajana
Suites Villas Dunas Hotel San Bartolome de Tirajana
Dunas Suites Villas
Suites Villas Dunas Hotel
Suites Villas Dunas San Bartolome de Tirajana
Suites Dunas Bartolome Tiraja
Suites Villas by Dunas
Suites & Villas by Dunas Hotel
Suites & Villas by Dunas San Bartolomé de Tirajana
Suites & Villas by Dunas Hotel San Bartolomé de Tirajana

Frequently asked questions

Does Suites & Villas by Dunas have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

Is Suites & Villas by Dunas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Suites & Villas by Dunas?

There is free parking nearby.

What time is check-in at Suites & Villas by Dunas?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Suites & Villas by Dunas?

Check-out is at noon.

Does Suites & Villas by Dunas provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Suites & Villas by Dunas?

Some rate plans available at this property are all-inclusive.

Where is Suites & Villas by Dunas located?

This family-friendly San Bartolomé de Tirajana hotel is located near the beach, within 1 mi (2 km) of Maspalomas Golf Course and Maspalomas Lighthouse. Maspalomas Dunes and Yumbo Shopping Center are also within 2 mi (3 km).

Suites & Villas by Dunas Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 82 out of 283 reviews" "
Rating 8 - Good. 153 out of 283 reviews" "
Rating 6 - Okay. 35 out of 283 reviews" "
Rating 4 - Poor. 10 out of 283 reviews" "
Rating 2 - Terrible. 3 out of 283 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

8/10 Good

Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service
Super resort staff although front of house were quite frosty. Well worth a visit for families with small children.

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good room, everyong else poor
Booked a 6 bed villa for 3 of us. 2 double bedrooms, 2 baths, lounge all clean and comfortable. Suitable for 4 but not great for 6 as 2 have to sleep in the lounge. The food is really bad, low quality cheap ingredients cooked badly. Same food every meal, very bland served in a noisy school canteen type room pics attached. The pool area is good until the gardeners start and the shockingly bad entertainment team ruin everyone's day. They can't understand that when the PA is set to max volume you don't need to scream into the mic. They are all talentless, intrusive and clearly don't realise that when no one wants to participate they should stop, videos attached put volume on. Watch out for an issue at reception. They run 2 credit card machines from 2 different banks. Even when you pay in euros one of the machines charges in GBP and adds a 7.9% markup.
Stayed 7 nights in May 2022

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - good for families
The resort was busy and the staff in the restaurant in particular overworked. We had often finished our dinner before the staff took drink orders. The food was good quality - always freshly cooked meat and fish , salads and vegetable, cheese as well as theme nights. Queues at reception the norm- we checked in late and were scarcely shown a map of where the room was. The entertainment was not to our taste but difficult to avoid due to in being in the restaurant in the evening . Kids rule here - running around the bars with little care for others .Teenagers we paid full adult price for but with no effort to entertain them . The location is fantastic with access to the dunes adjacent The rooms were cleaned to a high standard and spacious if dated. Lots of hot water and towels.
Stayed 7 nights in Feb 2022

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family hotel
We had a lovely time. Great for families.
Stayed 4 nights in Feb 2022

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful place !
Stayed 4 nights in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the good location near the beach and seaside. Excellent location to start for cycling. The suite was spacious. We had a problem with a leakage from the tap bath, however the staff were very good in sorting this out. Food was great.. plenty of food variety, also good fresh fish every night was on the menu! Thank you
Stayed 9 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel. Buffet mejorable.
Las habitaciones e instalaciones del hotel están muy bien. Habitaciones muy amplias, con saloncito y limpias. Como punto de mejoría, solo destacaría la calidad y variedad del buffet. Los desayunos quizás cuentan con más variedad, pero las cenas no estaban al nivel de un gran hotel como este. Aún así, disfrutamos mucho de la estancia.
Stayed 6 nights in Sep 2019

8/10 Good

Heba

Liked: Cleanliness, room comfort
Good
The hotel was good but Not good with the value of money in comparison with facilities.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The second time in this hotel. The hotel has an ideal large landscaped area with lots of greenery and swimming pools. The waterfront can be reached in 15 minutes. This time, upon checking in at the reception, we received an improvement in booking from half board to all-inclusive. Heated pools. Only one minus - in the bungalow there was no heating. The air conditioning system did not give heat. It was not critical, but sometimes in the evening there was not enough heat.
Stayed 8 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
This hotel exceeded expectations, the room was spacious, pools very clean and the grounds kept in an immaculate condition. The complex is so huge it never feels too busy or crowded and it helps having so many pools too! The staff were helpful, very hard working and efficient and the food was excellent, well prepared with so much choice to suit all tastes. We liked the little touches such as the decorations and drinks for Valentines Day and courtesy bus for the beach. This is pretty much the perfect place to stay for young families. The hotel is also easy to find from the airport and is ideally situated next to the GC1 and as such is an ideal base to explore Gran Canaria although there isn't a great deal to do in the immediate vicinity of the hotel - just the Dunes and a local shopping centre.
Stayed 5 nights in Feb 2018

8/10 Good

B, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel & Location
The resterunt staf & food was excellent - Location was excellent
Stayed 4 nights in Dec 2017

8/10 Good

brian, uk

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel.
Nice time. Enjoyed. Good value for amount paid. Food good. Upgrade to a villa from suite great.
Stayed 8 nights in Nov 2017

8/10 Good

Julia, Sheffield UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good resort. Excellent food.
My only critical feedback is that our suite was in need of some routine maintenance which would have further enhanced our visit and increased my rating of the facilities. That said, we were upgraded free of charge to a larger suite due to resort occupancy and were very grateful for the hard work of all the staff. Our stay at the resort was excellent value for money.

8/10 Good

Barry, devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly complex
Every thing kept clean and tidy. Entertainment not the best but great if your under 12 years old Food ok as expected from all inclusive with a good choice Wifi not the best kept losing single but ok in certain areas Staff all worked very hard and were all ways helpful and friendly, all in all a great place which is why this was our second visit to this complex

10/10 Excellent

Ellie , Manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family hotel
We were amazed at how fab this hotel was! We just returned from 7days with our 16month old. The suites are private and you have a little Terrence and stretch of garden to play in. The pool is big and heater which was great for the baby! There was always free sunbeds. You are a 15min walk from a silky Sandy beach, or a quick shuttle ride. There's great resteraunts by the sea too! The food at Dunas has a different theme every day (Italian, Chinese, Spanish, international, Canarian, Mexican) it is plentiful and there is lots of choice maybe 10 possible mains. The salads were incredible and changed everyday! Breakfast too had lots of choice. The staff there are so helpful always saying hello and playing with our little one! She loved Juan Antonio the porter and Fran in the restaurant were so kind to her! The place is very clean. The entertainment team are fun and not pushy at all. We didn't go to the disco but it sounded great! There is an on site supermarket and little cafe that's great for lunch. We really enjoyed the cocktails pre dinner at Taste bar! Our little one loved the playground which is one big sand pit! She was too young for the mini club but went every morning to colour in! Everyone is so friendly we are considering going back next Easter it was that good! When daughter is older she will love it as there is lots to do for the children! I'd say the guests are mostly German/French very little English which we liked! Thank you dunas for a great stay!

10/10 Excellent

Filippa, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel!
Beautiful, warm pools. Lovely gardens. Immense animation team. Very friendly staff. All in all a wonderful stay for our family of 4 :)

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
Staff have contempt for guests
Asked for cot but was ignored. Buffet in 1070s style grotto with food lacking authenicoty and quality and awful lack of vegetarian choice. Clckroaches dlyinf i to eoom theoufh ventilation and instead of moving us they just apraued thw room with toxic spray without consideration of me staying with pregnant wife and toddlers. Claimed they had no space even in their other hotels which was not true. Subsequently moved us to a other hotel with the suite in that having a dangerously open staircase.

8/10 Good

Ei, Dakar, Senegal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff!
Had really nice time with kids. good place to go with the family.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Comfortable and pleasant
The wifi reception is very poor

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
Good short stay

8/10 Good

Becca, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend stay
After reading previous reviews we were slightly unsure but it was nothing like they said. Staff we very friendly and helpful. We asked to change rooms as it was close to the kids pool and they were very unstanding, we'd come away without our children and didn't want the noise! Our room was lovely, clean, spacious and had a nice little terrace to enjoy a drink on. The food was fantastic, something to enjoy at every meal time. Only problem on the Saturday night was the que! We waited for it to die down but it was mental! Overall the hotel and our weekend away was amazing and very relaxing. We recommend this hotel and we can't wait to book again.