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Hotel Riu Papayas - All Inclusive

4.0 star property
Get energized at this tropical paradise with fitness classes or cycle to your heart’s content. Savor live shows under starry nights.

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Photo gallery for Hotel Riu Papayas - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Bicycling
Children's area
Lobby lounge
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Gym
  • Laundry
The current price is AED 857
AED 917 total
includes taxes & fees
2 Apr - 3 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, Balcony

Garden view

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony, Garden View

Garden view

Double Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Balcony, Garden View

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony, Garden View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Family Room, Balcony

In-room safe, free cribs/infant beds, free WiFi, bed sheets

Family Room, Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
TV
Ceiling fan
Hair dryer
Eco-friendly toiletries
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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  • Pool
  • All inclusive
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  • Free WiFi
8.2 out of 10, Very Good, (515)
The price is AED 785
AED 840 total
includes taxes & fees
3 Apr - 4 Apr
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About the neighborhood

Map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Kasbah Shopping Center - 7 min walk - 0.6 km
  • Yumbo Shopping Center - 11 min walk - 0.9 km
  • English Beach - 12 min walk - 1.0 km
  • Maspalomas Dunes - 4 min drive - 2.5 km
  • San Agustin Beach - 11 min drive - 4.6 km

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Greek Village - ‬6 min walk
  • ‪Las Piramides - ‬5 min walk
  • ‪Toro Steak House - ‬7 min walk
  • ‪Little Brasil - ‬8 min walk
  • ‪Café de París - ‬6 min walk

About this property

Hotel Riu Papayas - All Inclusive

Upscale all-inclusive hotel near Yumbo Shopping Center
Take advantage of a free breakfast buffet, a poolside bar, and concerts and live shows at Hotel Riu Papayas - All Inclusive. Adventurous travelers may like the bicycling, beach volleyball, and fitness classes at this hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Bike rentals, an electric car charging station, and babysitting (surcharge)
  • Beach umbrellas, evening entertainment, and an elevator
  • Multilingual staff, smoke-free premises, and a front-desk safe
  • Guest reviews speak well of the overall condition
Room features
All 468 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and mini fridges

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Land activities

Fitness facilities
Volleyball
Kids club

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • Street parking available
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 3 restaurants
  • 1 poolside bar and 1 bar

Restaurants on site

  • Main restaurant
  • Asian restaurant
  • Spanish restaurant
  • Lobby bar

Things to do

  • Fitness classes
  • Beach volleyball
  • Bicycle rentals
  • Bike storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cribs/infant beds
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Mini-fridge

Outdoor space

  • Balcony

More

  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana

Frequently asked questions

Does Hotel Riu Papayas - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Riu Papayas - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Papayas - All Inclusive?

There is free parking nearby.

What time is check-in at Hotel Riu Papayas - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Papayas - All Inclusive?

Check-out is at noon.

Are there all-inclusive benefits at Hotel Riu Papayas - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.

Where is Hotel Riu Papayas - All Inclusive located?

This family-friendly San Bartolomé de Tirajana hotel is located in the entertainment district, within a 15-minute walk of Kasbah Shopping Center, Yumbo Shopping Center, and English Beach. Maspalomas Dunes is 1.6 mi (2.6 km) away.

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Hotel Riu Papayas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 198 out of 465 reviews
Rating 8 - Good. 196 out of 465 reviews
Rating 6 - Okay. 53 out of 465 reviews
Rating 4 - Poor. 14 out of 465 reviews
Rating 2 - Terrible. 4 out of 465 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lars

Liked: Cleanliness, property conditions & facilities, room comfort
Werry nice
Werry nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Chinmay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Everything was clean and hotel is nice.
Stayed 7 nights in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay could have better drinks selection
The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Stayed 5 nights in Oct 2024

10/10 Excellent

Michaël

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, only the food could use some more variation.
Stayed 10 nights in Nov 2023

10/10 Excellent

Priyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Excellent service and staff very helpful and friendly.
Stayed 6 nights in Aug 2023

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - poor gym.
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Stayed 6 nights in Nov 2023

4/10 Poor

Angela

Liked: Cleanliness
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Stayed 1 night in Sep 2024

6/10 Okay

Waldemar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
False impression
We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Stayed 7 nights in Nov 2024

10/10 Excellent

Carmelo Perez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good overall. Playground for kids not well positioned.
Stayed 3 nights in Apr 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could not fault this hotel. We had a fab stay!
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Stayed 7 nights in May 2024

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Very high standard with few issues
The hotel is very high standard. Two things were disappointing 1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice. 2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Stayed 9 nights in May 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together. That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Stayed 7 nights in Feb 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service
Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Stayed 4 nights in Feb 2023

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel, but the food could be better.
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu. Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner. Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before. Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Stayed 7 nights in May 2023

8/10 Good

Jose Antonio Vidal

Stayed 7 nights in Dec 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
struttura ben organizzata in tutto un all inclusive di eccellenza , personale sempre sorridente e gentile
Stayed 7 nights in Dec 2024

10/10 Excellent

Sharandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Omar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No volvere
La verdad que esta viejo, la comida muy mediocre y la directora segun ella del hotel nos trato de muy mala manera al llegar. No volvere a eate hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Massimo

Liked: Cleanliness, property conditions & facilities
Viaggio di riposo
Buon hotel, non bisogna aspettarsi un super servizio, ma tutto sommato abbastanza bene
Stayed 5 nights in Sep 2024

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Eyeris

Liked: Cleanliness, staff & service, property conditions & facilities
todo
Stayed 2 nights in Aug 2024

10/10 Excellent

ISAAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estancia perfecta con un servicio impecable, no nos faltó nada. Totalmente recomendable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy recomendable, personal amabilísimo!
Stayed 3 nights in May 2024