Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
What's nearby
Yumbo Shopping Center - 11 min walk
English Beach - 12 min walk
CITA Shopping Center - 19 min walk
Maspalomas Dunes - 4 min drive
San Agustin Beach - 11 min drive
Getting around
Gran Canaria Airport (LPA) - 29 min drive
Restaurants
Greek Village - 6 min walk
Las Piramides - 5 min walk
Toro Steak House - 7 min walk
Little Brasil - 8 min walk
Café de París - 6 min walk
About this property
Hotel Riu Papayas
Upscale all-inclusive hotel near Yumbo Shopping Center
Take advantage of a free breakfast buffet, a poolside bar, and concerts and live shows at Hotel Riu Papayas. Adventurous travelers may like the bicycling, beach volleyball, and fitness classes at this hotel. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Asian cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
Additional perks include:
An outdoor pool and a children's pool, with a waterslide, sun loungers, and pool umbrellas
Bike rentals, an electric car charging station, and babysitting (surcharge)
A front-desk safe, beach umbrellas, and a water dispenser
A 24-hour front desk, evening entertainment, and an elevator
Guest reviews speak well of the overall condition
Room features
All 468 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
Recycling and LED light bulbs
Bathrooms with eco-friendly toiletries and showers
TVs with satellite channels
Wardrobes/closets, balconies, and mini fridges
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
Land activities
Fitness facilities
Volleyball
Kids club
Entertainment
Onsite entertainment and activities
Onsite live performances
Awards and affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Dutch, English, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Wheelchair-accessible parking available
Free offsite parking
Street parking available
Free beach shuttle
Food and drink
Free buffet breakfast available daily 7:30 AM–10:30 AM
3 restaurants
1 poolside bar and 1 bar
Restaurants on site
Main restaurant
Asian restaurant
Spanish restaurant
Lobby bar
Things to do
Fitness classes
Beach volleyball
Bicycle rentals
Bike storage
Children's pool
Concerts/live shows
Evening entertainment
Fitness center
Outdoor pool
Playground
Family friendly
Babysitting (surcharge)
Children's pool
Free children's club
Free cribs/infant beds
Mini-fridge
Outdoor pool
Playground
Snack bar/deli
Waterslide
Conveniences
Elevator
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Multilingual staff
Outdoors
Beach loungers
Beach umbrellas
Garden
Pool sun loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
100% renewable energy
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Humane treatment of captive wild animals
Local artist showcase
Local culture & ecosystem education
Locally-owned & organized tours & activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soda bottles
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Ceiling fan
Free cribs/infant beds
Bathroom
Eco-friendly toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Satellite channels
TV
Food and drink
Mini-fridge
Outdoor space
Balcony
More
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Phone
Recycling
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas Hotel
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas San Bartolomé de Tirajana
Hotel Riu Papayas Hotel San Bartolomé de Tirajana
Frequently asked questions
Does Hotel Riu Papayas have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Riu Papayas pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Riu Papayas?
There is free parking nearby.
What time is check-in at Hotel Riu Papayas?
Check-in start time: 3:00 PM; Check-in end time: midnight.
What time is check-out at Hotel Riu Papayas?
Check-out is at noon.
Are there all-inclusive benefits at Hotel Riu Papayas?
Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball.
Where is Hotel Riu Papayas located?
This family-friendly San Bartolomé de Tirajana hotel is located in the entertainment district, within a 15-minute walk of Kasbah Shopping Center and Yumbo Shopping Center. Maspalomas Dunes is 1.6 mi (2.6 km) away.
Hotel Riu Papayas Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
The hotel is very high standard. Two things were disappointing
1. Hot water issues. Kept running very very hot then very cold. I told reception but didn't heard anything back after reporting it twice.
2. The food quality could have been better. The food next door at the Princess Hotel is better and cheaper
Really lovely hotel. Good sized rooms and great shower. Great poolside area with plenty of loungers and shade. Good quality and selection of food, snacks and drinks all day. Negatives were a really poorly equipped gym, no working station in room and no teas/coffees available in restaurant after lunch /dinner.
Martin
Stayed 6 nights in Nov 2023
10/10 Excellent
Priyan
Traveled with family and small children, Traveled with family
This is a huge hotel with 1000 guests, but it's ran well. The food however isn't all that great. The 2 restaurants are ok, the asian one being the better of the both. Both lunch and evening buffets were boring and not great, they had the same food pretty much every evening to the point we ate out a few of the last nights we stayed. The drinks menu is good, we liked the cocktails menu.
Evening entertainment was ok, but because it gets so busy you're likely not to get a seat after around 8.30pm which was disappointing as we typically ate a late dinner.
Additionally we were disappointed that our friends were refused entry to the hotel to say hello as they were also in Gran Canaria at the same time, I've never experienced this before.
Overall, it was a pleasant stay, though for the price we paid I expected a bit more from the restaurants and buffet.
Very good overall.
Playground for kids not well positioned.
Carmelo Perez
Stayed 3 nights in Apr 2023
10/10 Excellent
Keith
28 February 2023
Liked: Cleanliness, staff & service
Great Hotel - beware individual bookings
Great hotel - lovely people - very clean and great service - I just didn't realize this was an all inclusive hotel (like a cruise ship) with drinks too. When I booked, I thought it was just bed with breakfast. Nothing wrong with that as I did take occasional advantage of the food and drinks but if you are booking for yourself, the room allocations for individual travelers are obviously at the rear of the property and close to the very busy highway behind it (you won't be able to use your balcony). It makes sense that major travel operators have block bookings of the best rooms. As long as you're fine with that, it was a good choice.
Had a lovely week away, got back last night. Second visit and still love the hotel, but..........seems to be very busy, mealtimes is hard to get a table. Needs to be two sittings so not so busy and not so many tables. It seems hard to squeeze through the tables to get to the food where they are quite close together.
That is the only bad thing. Food great, staff very friendly and the hotel is spotless and very clean. I would definately return. All staff and entertainment team are lovely and work so hard.
Top hotel! Great staff, modern furnished rooms, very comfortable beds, nice shower, lovely food and drinks, main restaurant with big terrace (table outside), additional two delicious restaurants (Asia and Spain food). I can really recommend this hotel for everyone!
Rather overcrowded, stayed over Christmas the gala dinner was nice but the queuing for each dish took enjoyment away. Also frustrating that the hotel allows guests to reserve sunbeds that then sit empty for most of the day.