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Hotel Riu Palace Maspalomas - Adults Only

5.0 star property
Elegant adults-only beach hotel with 2 outdoor pools

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Photo gallery for Hotel Riu Palace Maspalomas - Adults Only

Reception
Porch
Aerial view
2 outdoor pools, pool umbrellas, sun loungers
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk
The current price is AED 1,153
AED 1,234 total
includes taxes & fees
21 Apr - 22 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, Balcony, Garden View (Superior)

Junior Suite, Balcony, Garden View (Superior) | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View (Superior)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Ceiling fan
Private bathroom
Bathrobes
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Balcony

Minibar, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Balcony

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Sea View

Minibar, iron/ironing board, free WiFi, bed sheets

Double Room, Sea View

Highlights

Balcony
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, Balcony, Garden View

Junior Suite, Balcony, Garden View | Minibar, iron/ironing board, free WiFi, bed sheets

Junior Suite, Balcony, Garden View

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Renovated in 2021
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Map
Avenida de Tirajana, s/n, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • Maspalomas Dunes - 3 min walk - 0.3 km
  • English Beach - 15 min walk - 1.3 km
  • Yumbo Shopping Center - 19 min walk - 1.6 km
  • Maspalomas Lighthouse - 10 min drive - 6.1 km
  • Maspalomas Beach - 13 min drive - 6.4 km

Getting around

  • Gran Canaria Airport (LPA) - 32 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Hard Rock Cafe Gran Canaria - ‬16 min walk
  • ‪Ristorante Italiano al Circo - ‬12 min walk
  • ‪Columbus I - ‬15 min walk
  • ‪Café Mozart II - ‬14 min walk

About this property

Hotel Riu Palace Maspalomas - Adults Only

Luxury eco-certified hotel refurbished in 2021 and located near Maspalomas Dunes
Close to Yumbo Shopping Center, Hotel Riu Palace Maspalomas - Adults Only provides a free breakfast buffet, a poolside bar, and concerts and live shows. Active travelers can enjoy bicycling at this hotel. Treat yourself to a massage at Wellness Centre, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Fusion cuisine. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools with sun loungers and pool umbrellas
  • Bike rentals, an electric car charging station, and a water dispenser
  • Evening entertainment, smoke-free premises, and an elevator
  • Beach umbrellas, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 367 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and hair dryers
  • TVs with satellite channels
  • Wardrobes/closets, balconies, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Krystal
  • Lobby bar / Lounge bar
  • Main restaurant
  • Pool Restaurant
  • Poolside bar

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Health club
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Water dispenser

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renovated entire property - July 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 7 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas San Bartolome de Tirajana
Maspalomas Palace Hotel
Maspalomas Palace Riu
Maspalomas Riu Palace Hotel
Riu Maspalomas
Riu Maspalomas Palace
Riu Maspalomas Palace Hotel
Riu Palace Maspalomas
Riu Palace Maspalomas San Bartolome de Tirajana
Riu Maspalomas Adults Only
Hotel Riu Palace Maspalomas
Hotel Riu Palace Maspalomas Adults Only
Hotel Riu Palace Maspalomas - Adults Only Hotel

Frequently asked questions

Does Hotel Riu Palace Maspalomas - Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Hotel Riu Palace Maspalomas - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Maspalomas - Adults Only?

This property doesn't offer parking.

What time is check-in at Hotel Riu Palace Maspalomas - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Riu Palace Maspalomas - Adults Only?

Check-out is at noon.

Where is Hotel Riu Palace Maspalomas - Adults Only located?

Located in Playa del Ingles, this luxury hotel is within a 5-minute walk of Paseo Costa Canaria and Maspalomas Dunes. Yumbo Shopping Center is 1 mi (1.6 km) away.

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Hotel Riu Palace Maspalomas - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 410 reviews
Rating 8 - Good. 106 out of 410 reviews
Rating 6 - Okay. 16 out of 410 reviews
Rating 4 - Poor. 5 out of 410 reviews
Rating 2 - Terrible. 5 out of 410 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service.
Stayed 5 nights in Feb 2025

10/10 Excellent

Jacobus

Liked: Amenities
Amazing hotel and service
Stayed 8 nights in Jan 2025

10/10 Excellent

Maria de los angeles Romano

Liked: Amenities
The food in all the restaurants of the hotel is high quality and with great variety. The staff is really friendly and well trained, service is amazing.
Stayed 7 nights in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent property in a great location. Buffett of a very high standard serving excellent breakfast and dinner.
Stayed 2 nights in Nov 2024

10/10 Excellent

Flaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Feb 2025

8/10 Good

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and helpful. The food was absolutely outstanding! The pool was gorgeous and so was the view of the magnificent dunes!! Definitely coming back!
Stayed 4 nights in Oct 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are many, many great points about this resort. The staff, the food, the showers, everything was great. The reason for only four stars instead of five is because there is a mandatory rule that men must wear trousers to eat inside any restaurant and this was not explained before arrival. Women can wear any length of dress, skirt or shorts but men must be in full length trousers. Only having the one pair that I flew in left me with little options. If you have such strict rules, make sure guests know about it before arriving so I could have packed more appropriately. I’ve checked the booking process and all correspondence and nothing was ever mentioned. I spoke with management while there and the reply I got was, “we need to think about the other guests” but there was just a shrug of the shoulders when I said it was one clear rule for men and another for women which wasn’t fair. It was an annoyance but it didn’t ruin the holiday which was great. Just wish you’d either change the archaic “men have to wear trousers” rule or let guests know who book through Expedia that these are the rules.
Stayed 7 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotlessly clean and very well-maintained. The room was nicely appointed. The staff were all very friendly and accommodating. A few of them had more limited English skills but nothing that Google translate couldn't take care of. The food choices were very good but beware of limited seating times at the restaurants other than the buffet. The pool areas are lovely and the hotel provides great access to the Maspalomas dunes and the Playa del Ingles.
Stayed 5 nights in Sep 2024

10/10 Excellent

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proper five star hotel in every way. Loved the wide range of food and swimming pools.
Stayed 3 nights in Apr 2024

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautifully clean hotel, and staff were, mostly, very friendly. The location is excellent for exploring the dramatic dunes. There was a very good selection of high quality food, and I particularly liked the healthy/vegetarian corner of the buffet. There are two restaurants that you can book into, which was a nice touch, although choice is restricted there, particularly for non-meat eaters. Having a heated pool was really good for the time of year I was there (Jan). The gym was basic but offered enough for me with bikes, crosstrainers and treadmills with some weight machines. I found it very disappointing that such a luxury hotel would charge me (50 euro) to use the in-room safe. This has been complained about by many other reviewers and the hotel just seem to ignore it. I was also not impressed that, although half-board, I had to pay for water with my evening meal. The water in the bathrooms is signed as non drinkable and you have to pay for a bottle of water from the mini bar. This feels like cheap tactics that you wouldn't expect from a quality hotel, and concerning in a hot country. The only water fountain is at the gym.
Stayed 10 nights in Jan 2025

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel deserves 5 stars. In particular, we enjoyed the choice and quality of what is offered at the buffet, the amount of staff and their helpfulness and kindness. They really go out of their way to make you happy. There’s nothing I would think to complain about. We would go back anytime.
Stayed 10 nights in Aug 2024

10/10 Excellent

stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
Staff were helpful Room comfortable with balcony and pool view Buffet breakfast good and had almost everything Buffet dinner had big variety Went to the 2 speciality restaurants Krystal and Oasis which were superb. Rib eye steak on hot stone at Oasis was excellent
Stayed 5 nights in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, room comfort
Wonderful staff
A massive thank you to Humberto and Ester for their attention to detail during breakfast and dinner services. RIU hotels provide a wonderful personally experience from start to finish. Thank you again Ash & Meeny
Stayed 4 nights in Jan 2024

10/10 Excellent

jit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very courteous and cannot do enoigh to make your stay pleasant
Stayed 7 nights in Oct 2023

10/10 Excellent

Rhys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful Hotel with very friendly and helpful staff. Set on the edge of the stunning Dunes. We will be back!
Stayed 3 nights in Sep 2022

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OK SUPER
Stayed 10 nights in Dec 2023

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 7 nights in Jul 2022

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and friendly staff. Freedom to dine at a time that suits rather than a fixed sitting. No children allowed!
Stayed 11 nights in Jan 2023

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adults only seems to mean seniors only at this property. It may be the time of year (February), but this felt like we spent the night in a fancy retirement home.
Stayed 1 night in Feb 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great week with the best of care from staff. Food was ok with a big variety but a little bland in taste. The lounge chairs by the pools were not very comfortable.
Stayed 7 nights in Nov 2022

10/10 Excellent

Rikke hultgren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place
Wonderful service, very nice people and good atmosphere…. everybody was happy and useful. If we should be forced to say anything not perfect, maybe the breakfast area could be a little bit more exotic compared to the rest of the hotel and maybe food …was nice…. but bread and potatoes was pretty dry also The fruit in full pieces was not too good. Otherwise it was a great trip and we will hundred percent be back.
Stayed 3 nights in Oct 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel that could improve the food
This was probably our 6th or 7th time staying here and it is still a stunning hotel. The rooms are comfy and spacious with large terraces, the staff are truly exceptional in every way. The pool is lovely and the prices of wine etc are all very fair. One thing had let it down for us this year and that is we feel the quality of the food has deteriorated a little. Even the speciality restaurants, which are beautiful, the food was not quite up to scratch. Meat was often tough or tasteless and most desserts were inedible. Salads were great and there were occasional flairs but in general disappointing. Their emphasis seems to be on quantity rather than quality.
Stayed 8 nights in May 2024

8/10 Good

Johan

Liked: Cleanliness, staff & service, room comfort
Not a five star hotel.
Nice location of the hotell, but need an update. Been to many 5star hotels and this does not meet the standard. Rooms are nice and clean, but beds are of less quality. Also the doors are very thin so you can hear anything from the corridor. They updated the showergel holder while at my stay. But it keept falling of the wall. I dint feel so 5starish
Stayed 5 nights in Dec 2023

4/10 Poor

Nolan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor customer services on departure
front desk. After paying for our room in two parts (due to issues with their faulty card machine), my partner was told that the payment hadn’t been processed, and they insisted we pay the full amount again, along with our food and drink expenses. Even after showing them the receipt and proof of payment, they continued to insist we hadn’t paid. Thankfully, I kept all the documentation, but instead of an apology, we received a dismissive “okay, we’ll take it off now.” It was handled terribly, as if we were criminals trying to get away with something. This encounter completely soured our experience, and I’ll never set foot in this hotel again. Other disappointing aspects included: 1. Noise in the Morning: The cleaning staff began rolling their trolleys on hard floors as early as 8:00 a.m., with loud echoes and chatter that woke guests up. Even on Sunday, they didn’t hold back, starting at 8:45 a.m. 2. Underwhelming Dining Experience: The breakfast and dinner buffets prioritized quantity over quality. Bread and pastries seemed store-bought, eggs were overcooked, and yogurt was an unappealing, gloopy blob. The coffee—whether cappuccino or café con leche—was undrinkable. Booking a la carte restaurants was impossible for days after arrival, adding to the frustration. 3. Lack of Basic Amenities: In the room, we had no complimentary bottled water, and we had to pay extra to use the safe. These are basic expectations for a five-star hote
Stayed 3 nights in Oct 2024