Tru by Hilton San Antonio Lackland Sea World

2.5 star property
San Antonio hotel in Far West Side with free breakfast and a 24-hour fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing) | Desk, blackout drapes, iron/ironing board, free WiFi
Business center
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
The price is AED 338
AED 398 total
includes taxes & fees
12 Jan - 13 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Shower/tub combination
Cable channels
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Lackland Air Force Base Visitor Center - 9 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel located in Far West Side
You can look forward to free to-go breakfast, a firepit, and dry cleaning/laundry services at Tru by Hilton San Antonio Lackland Sea World. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Coffee/tea in the lobby, multilingual staff, and a front-desk safe
  • An elevator, a water dispenser, and a 24-hour front desk
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 73 rooms feature comforts such as air conditioning, as well as amenities like free WiFi. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, highchairs, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business center

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Frequently asked questions

Does Tru by Hilton San Antonio Lackland Sea World have a pool?

Yes, this property has an indoor pool.

Is Tru by Hilton San Antonio Lackland Sea World pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton San Antonio Lackland Sea World?

Self parking is free at this property.

What time is check-in at Tru by Hilton San Antonio Lackland Sea World?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Tru by Hilton San Antonio Lackland Sea World?

Check-out is at noon.

Where is Tru by Hilton San Antonio Lackland Sea World located?

Located in Far West Side, this hotel is 3 mi (4.9 km) from Hill Country Golf Club and within 6 mi (10 km) of Westover Hills Lung Center and Joint Base San Antonio. Ingram Park Mall and Aquatica San Antonio Waterpark are also within 6 mi (10 km).

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1026 reviews" "
Rating 8 - Good. 208 out of 1026 reviews" "
Rating 6 - Okay. 88 out of 1026 reviews" "
Rating 4 - Poor. 51 out of 1026 reviews" "
Rating 2 - Terrible. 64 out of 1026 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disastrous check in and lots of confusion with room assignment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Julissa

Stayed 1 night in Dec 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I usually reserve double bed rooms, but will occassionally reserve a king size bed room. This trip I reserved a room with a king size bed. While the room was nice (decor/style), upon entering we were surprised to find the size of the room small/tight with the king size bed taking up the majority of the room space. Viewing the room on the website, it did not appear to be this small as most king size rooms are spacious for comfort to move around the room. A close relative who traveled with us reserved a double room which was very spacious. Double beds will be our standard here, or a king size suite. Checking out, returning home, and viewing my checking account, the second issue was my card being charged multiple charges, one a double charge and another charge a different smaller amount versus one final rate for my two day stay. While I did get resolve after three to four calls, this was not kosher, as the double charge/funds were held in my account for two to three days before being released. Going forward I will use my secondary account. On a positive note, the breakfast selections were very good and the dining area was very spacious. The hotel lobby decor is very nice, impressive. with a warmth/comfortableness to it. The quality of the hotel rooms, the quality of the body wash/lotion, etc. are nice gestures/pluses. The staff at check in were hospitable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amineh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took about 20 minutes for someone to come to front desk to check me in.
Stayed 1 night in Jan 2025

10/10 Excellent

Analisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel. Loved it will be coming back for sure. Easy check in, clean rooms, great snacks.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to book, rooms are modern and minimalist. Easy parking with no fees, and the only bad thing was their internet could have been more stable/fast (awfully slow).
Stayed 3 nights in Dec 2024

6/10 Okay

Rachel, Austin

Stayed 1 night in Dec 2024

10/10 Excellent

mark

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Dec 2024

10/10 Excellent

Marks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best were the staff. A great option next time we visit San Antonio. Thank you!
Stayed 2 nights in Dec 2024

10/10 Excellent

RABIA

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and the bathrooms were clean and newly built.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carlos A

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice, clean and comfortable. The staff was attentive.
Stayed 1 night in Dec 2024

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Tia

Stayed 1 night in Oct 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Roylan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and had the best hotel breakfast we’ve ever had here. There were many options to choose from we all ate very good. The only complaint we had was the fridge made a high pitch sound. Other than that we loved this hotel! Oh and the pool was nice and warm!
Stayed 2 nights in Dec 2024

10/10 Excellent

Jo

Stayed 3 nights in Nov 2024

10/10 Excellent

Hortencia

Stayed 2 nights in Nov 2024

10/10 Excellent

David A

Liked: Staff & service, property conditions & facilities
No comment
Stayed 1 night in Dec 2024

4/10 Poor

William

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities
Front Desk lady was rude, will not go there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

Yvonne

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, pool nice and warm. Had a great stay.
Stayed 4 nights in Dec 2024