2/10 Terrible
Toni
8 November 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Do NOT recommend. This was the filthiest motel I’ve ever stayed at and that’s no exaggeration. The room was smelly, there were stains on the sheets and mattress's. There’s no telling when the last time the room was vacuumed as there was wads of hair on the floor debris and I think a hearing aid. The second bed had pieces of metal sticking out from the side, very unsafe. The phone was busted up and the outlets didn’t work on the table and there was dirt inside of them and the stench was so strong that I couldn’t fall asleep. I had driven 11 hours and initially I was too tired to even bother saying anything. A few hours passed without sleep so I asked to change rooms. The staff reluctantly switched my room, but only after I proved to them what the issues were, which I had to explain that multiple times. The second room was just clean enough for me to sleep and not smell any super foul odors as I did from the other room. I also had to make a $100 refundable deposit! Ridiculous! I took videos of both rooms just in case anyone tried to charge me for the conditions of the rooms. I was told that I would be refunded based on my bank. The morning staff was very short with me and did not have any manners. The photos of this place are deceiving, and I truly believe that any positive reviews were done to save face because this place is not “excellent” by any definition. I will not be back.
Toni
Stayed 1 night in Nov 2024