Holiday Inn San Antonio Northwest, an IHG Hotel

3.0 star property
Hotel with free parking, near University of Texas at San Antonio

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn San Antonio Northwest, an IHG Hotel

Exterior
Property amenity
Exterior
Lobby sitting area
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
The price is AED 287
AED 328 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 15 of 15 rooms

Standard Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible, Jetted Tub (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Transfer Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communications)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed - double
Blackout drapes/curtains
Private bathroom
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Map
5535 University Heights Blvd., San Antonio, TX, 78249

What's nearby

  • University of Texas at San Antonio - 3 min drive - 2.7 km
  • USAA Corporate Office Headquarters - 3 min drive - 3.9 km
  • The Rim Shopping Center - 5 min drive - 6.4 km
  • The Shops of La Cantera - 6 min drive - 5.8 km
  • Six Flags Fiesta Texas - 10 min drive - 7.8 km

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Twin Peaks - ‬12 min walk
  • ‪Chicken N Pickle - ‬3 min drive

About this property

Holiday Inn San Antonio Northwest, an IHG Hotel

Hotel near The Shops of La Cantera
Take advantage of a grocery/convenience store, a shopping mall on site, and dry cleaning/laundry services at Holiday Inn San Antonio Northwest, an IHG Hotel. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business center.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and multilingual staff
  • 3 meeting rooms, coffee/tea in the lobby, and wedding services
  • Guest reviews give top marks for the helpful staff
Room features
All 122 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Separate sitting areas, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 12.95-12.95 for adults and USD 0-0 for children
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Designer stores
  • Outdoor pool
  • Public winery tours
  • Shopping mall

Family friendly

  • Children's games
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (2400 square feet)
  • Meeting rooms - 3

Outdoors

  • Nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 62
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 34
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible vanity height (inches): 34
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Communal living room
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 to 12.95 for adults, and USD 0 to 0 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel San Antonio Northwest
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest Hotel
Inn San Antonio west Hotel
San Antonio Northwest, An Ihg
Holiday Inn San Antonio Northwest
Holiday Inn San Antonio Northwest an IHG Hotel
Holiday Inn San Antonio Northwest, an IHG Hotel Hotel
Holiday Inn San Antonio Northwest, an IHG Hotel San Antonio

Frequently asked questions

Does Holiday Inn San Antonio Northwest, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Holiday Inn San Antonio Northwest, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn San Antonio Northwest, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn San Antonio Northwest, an IHG Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Holiday Inn San Antonio Northwest, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn San Antonio Northwest, an IHG Hotel located?

Located in Northwest Side, this hotel is 0.8 mi (1.3 km) from Crystal Ice Palace and 2.5 mi (4 km) from The Shops of La Cantera. University of Texas at San Antonio and Huebner Oaks are also within 2 mi (3 km).

Holiday Inn San Antonio Northwest, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 708 out of 1194 reviews" "
Rating 8 - Good. 284 out of 1194 reviews" "
Rating 6 - Okay. 103 out of 1194 reviews" "
Rating 4 - Poor. 48 out of 1194 reviews" "
Rating 2 - Terrible. 51 out of 1194 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anita C.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location, next to popular restaurant and shoppers stores. The staff was friendly and efficient. The room was clean and well kept.
Stayed 2 nights in Nov 2024

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Vice nice staff, but located on the highway
Stayed 1 night in Nov 2024

10/10 Excellent

Irasemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like staying in this hotel, staff are friendly and it’s very clean and quiet
Stayed 1 night in Nov 2024

8/10 Good

Maria

Stayed 1 night in Oct 2024

4/10 Poor

Karla

Traveled with family and small children
Disliked: Cleanliness
Upholstery, carpet and, bathroom walls dirty. Remote control damaged repaired with tape. Won't return to rhis property.
Stayed 1 night in Oct 2024

8/10 Good

Chester

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and in a good location with amenities close by.
Stayed 3 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Jul 2024

8/10 Good

debbie

Liked: Cleanliness, amenities, property conditions & facilities
Room was cool . No smart tv. 3 lightbulbs out
Stayed 1 night in Sep 2024

6/10 Okay

Zach

Liked: Property conditions & facilities
Location is good, easy access to interstate, shopping, and food. Cleanliness was not that great, with dead crickets in the bathroom and hallways filthy. Otherwise no problems.
Stayed 2 nights in Sep 2024

8/10 Good

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fast checking. Clean room. Everything in working order. Comfortable bed and spacious rooms. Good breakfast. Overall, a great stay.
Stayed 1 night in Sep 2024

2/10 Terrible

yuliana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our pickup truck was broken into, I didn’t read the reviews before booking apparently it happens regularly. DO NOT TRUST this property as it seemed safe to us with the extra cameras in the parking lot. If this happens regularly you would think they would hire a security guard to patrol the parking, at the least through out the night. The room vents had mold and dirt all around them. Never again will I stay at this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Dora

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine except the shower had a used bar soap.
Stayed 1 night in Sep 2024

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was courteous and checked us in quickly. The rroms were nice, updated, and clean
Stayed 1 night in Aug 2024

6/10 Okay

Emmanuel, Brownsville

Traveled with partner
Disliked: Property conditions & facilities
The hotel overall seemed in dire need of repair. Broken tiles on restroom floor. Carpet in halls extremely stained. Remote for TV not functioning well. Tissue box looked old. No hand soap... front staff was accommodating for condition of hotel. Hotel building needs some maintenance and attention.
Stayed 1 night in Aug 2024

10/10 Excellent

Shandilya, Cedar park

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, very courteous and supportive. Amazing breakfast options, in the heart of the city and dining and transport options in walking distance
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Location isn't great
The property was located in an area that has a lot of homeless nearby, it was concerning. The pool was really not well taken care of, paint peeling, dirty and not at all inviting. The room itself was clean but several items were broken or missing. There was a plate missing on the wall with exposed wires and some of the light switches on the bedside reading lamps were missing. Overall the room was fine but I do not recommend the area for women/children.
Stayed 1 night in Aug 2024

2/10 Terrible

Jazmin

Traveled with family
Liked: Room comfort
Do Not Stay Here
I would not stay here again. It’s right next door to a very busy WalMart. I recommend asking for a copy of their incident reports for the last 12 months before staying here. Although we strategically parked by the entrance of the parking lot in the direction of the cameras our truck was broken into. We paid extra for a nicer hotel due to safety and security reasons. Staying at this hotel cost us a nightly room rate, the cost of a new window with a full day wasted repairing the window. After speaking to the General Manager he offered a discount on our next stay at their hotel.
Stayed 1 night in Aug 2024

2/10 Terrible

Julie

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, room comfort
Confortable para viajes cortos .
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenifer

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenifer

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bryan

Business traveler
Liked: Cleanliness, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024