We had the worst VRBO experience to date here! From pics, we expected a bright, well-manicured older house with a cute pool & pretty porch.
Members in my party arrived after 6:00 p.m. on check-in day and the house hadn’t been cleaned at all! Towels from previous guests were on the floor & beds were not made. I contacted the home owner & he politely & frantically tried to rectify the situation. When I arrived with the remaining party 2+ hours later, a lady was in a flurry trying to clean & swap out linens & towels—but not to the level needed. We did our best to unload & stay out of her way, so we stayed on the front porch & noticed a horrid smell of death rot coming from under the porch.
Once she left, we noticed dirty bath mats were left from previous guests. Throw blankets weren’t washed. We were grossed out & took the stained comforters & pillows off beds. There was no clean extra bedding left for us, so we slept in sheets. My mom used a towel for warmth. The house smelled musty, once the Clorox evaporated, so we bought a candle & can of Febreeze to spray the textiles & sofas that had not been cleaned.
Most of the home’s blinds are stained paper construction blinds & the real blinds in the utility/pool bath are broken.
A closet door in one of the bedrooms has broken slats & the AC vents are covered in a thick black dust or mold. The light in the main bath is covered in a thick coat of white dust & the shower head has 1 stream that is so aggressive, it assaulted 3 adults in our party! No one dared shower there again. The kitchen island drawers are duct-taped along the sides to keep them shut.
We went to a nearby festival for a few hours & returned early due to the heat, deciding to cool off in the pool. The pool was dirty, no skimmer pole was left for us. Grass & weeds were overgrown, some coming through the porch slats & lawn chairs were strewn about—no landscaping. The smell only got worse in the heat! It smelled too badly to be outside & the house was gross inside—my anxiety growing as I noticed more gross/broken things. I wanted to run away to a hotel and cut my $1k loss, but we had our pets with us & most rooms were booked.
I communicated issues to the owner & our pet cleaning fee was returned as a courtesy—but honestly this listing feels like false advertising using old pics—a far cry from the cute, clean home we expected.
Positives: the porch is pretty, mattresses are comfortable, the owner is nice.