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Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

4.5 star property
Mediterranean San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Exterior
Indoor pool, 2 outdoor pools, cabanas (surcharge), sun loungers
Exterior
Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Couples treatment rooms, sauna, spa tub, steam room, Turkish bath

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Parking available
    Parking available
  • Gym
    Gym
The price is AED 438
AED 609 total
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Pillowtop bed
Premium bedding
Egyptian cotton linens
  • Sleeps 2
  • 1 King Bed

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The price is AED 503
AED 729 total
includes taxes & fees
17 Nov - 18 Nov
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About the neighborhood

Map
18603 La Cantera Terrace, San Antonio, TX, 78256

What's nearby

  • The Rim Shopping Center - 17 min walk
  • Six Flags Fiesta Texas - 20 min walk
  • La Cantera Golf Club - 3 min drive
  • The Shops of La Cantera - 3 min drive
  • University of Texas at San Antonio - 5 min drive

Getting around

  • San Antonio Station - 20 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Agora Bar - ‬14 min walk
  • ‪Whataburger - ‬2 min drive

About this property

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection

Mediterranean San Antonio aparthotel in La Cantera District with 2 outdoor swimming pools
2 outdoor pools, a full-service spa, and an indoor pool are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness center, and a bar/lounge. Each apartment offers comforts like a pillowtop bed and Egyptian cotton sheets, plus free WiFi and an LCD TV with cable channels. Added amenities include free wired internet, an iPod dock, and a coffee/tea maker. Housekeeping is available on request.
Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection offers 163 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a spa tub, a steam room, and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

Arabic, English, French, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Indoor pool
  • Sun loungers
  • Spa tub
  • Sauna
  • Steam room
  • Massages
  • 10 treatment rooms
  • Deep-tissue massages
  • Facials
  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Swedish massages
  • Couples treatment room(s)
  • Outdoor treatment area
  • Hot stone massages
  • Prenatal massage
  • Body wraps

Internet

  • Free WiFi

Parking and transportation

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Area shuttle

Family friendly

  • Children stay free (see details)
  • Children's pool

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: USD 12-30 for adults and USD 12-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bedrooms

  • Premium bedding
  • Hypo-allergenic bedding
  • Pillow top mattress
  • Bed sheets provided
  • Egyptian cotton sheets

Bathrooms

  • Bathtub or shower
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 42-inch LCD TV with cable service
  • TV in a common area
  • iPod docking station

Outdoor areas

  • Terrace
  • Garden
  • Outdoor furniture

Laundry

  • Dry cleaning/laundry service

Work spaces

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference center (11000 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Valet for wheelchair-equipped vehicle
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Laptop-compatible safe
  • 24-hour front desk

Location highlights

  • Near the airport
  • In the shopping district
  • Near a health or beauty spa
  • Near a hospital
  • Near outlet shopping

Things to do

  • Fitness center
  • Outdoor tennis courts
  • Fitness classes on site
  • Yoga classes on site
  • Tennis on site
  • Basketball on site
  • Theme parks nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 163 rooms
  • 7 floors
  • 1 building
  • Built in 2012
  • Mediterranean architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 125
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Spa tub access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 30 for adults, and USD 12 to 30 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out fee: USD 125 (subject to availability)
  • Housekeeping fee: USD 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Eilan Autograph Collection
Eilan Autograph Collection San Antonio
Eilan Hotel Resort Autograph Collection
Eilan Hotel Resort Autograph Collection San Antonio
Eilan Hotel Autograph Collection San Antonio
Eilan Hotel Autograph Collection
Eilan Hotel Spa San Antonio
Eilan Hotel Spa Autograph Collection
Eilan Hotel Resort Spa Autograph Collection
Eilan Hotel Spa Ascend Resort Collection
Bluegreen Vacations Eilan Hotel Spa Ascend Resort Collection

Frequently asked questions

Does Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool.

Is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Valet parking is available for USD 35 per night.

What time is check-in at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection?

Check-out is at 10:00 AM. Late check-out is available for USD 125 (subject to availability).

Where is Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection located?

Located in La Cantera District, this luxury aparthotel is within 1 mi (2 km) of The Rim Shopping Center, Six Flags Fiesta Texas, and La Cantera Golf Club. The Shops of La Cantera and University of Texas at San Antonio are also within 3 mi (5 km).

Bluegreen Vacations Eilan Hotel and Spa, Ascend Resort Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 569 out of 951 reviews" "
Rating 8 - Good. 200 out of 951 reviews" "
Rating 6 - Okay. 91 out of 951 reviews" "
Rating 4 - Poor. 54 out of 951 reviews" "
Rating 2 - Terrible. 37 out of 951 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

A

Traveled with family
Liked: Cleanliness, amenities
We were held up until 5:15 waiting for our room when check in was at 4:00. There were half dead plants in the lobby and upholstered chairs that needed to be repaired. When we valet parked, no one asked if we needed help with our bags. When our room wasn't ready, no one asked if they could hold our bags while we wait. Just overall poor experience. Also, I did not know this, but everyone that checks in gets a "sales pitch" to buy one of their properties. You were lead to an area after being told they would be giving us "more information." It wasn't more information relevant to our stay, it was a sales pitch. I politely declined but was annoyed nonetheless. There are a ton of nice places to stay in San Antonio, I will not be staying here again.
Stayed 1 night in Oct 2024

2/10 Terrible

GURAY

Business traveler
Disliked: Amenities, property conditions & facilities
the hotel did not do house keeping, the employees were not welcoming well, and there are so many hotel charges, and the Vallet is so expensive like in New york city, Even in Austin downtown it is cheaper to park. this is only suburb location
Stayed 2 nights in Oct 2024

8/10 Good

Jonatan, Jacksonville

Liked: Cleanliness, property conditions & facilities
Clean property but hardly no amenities for guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Sofia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent place to feel safe with family
Stayed 1 night in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff! Thank you
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Stayed 2 nights in Jul 2024

6/10 Okay

Carlos

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
check in time to late and check out to early
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Winifred M

Liked: Cleanliness, amenities, property conditions & facilities
The property is beautiful! The pool should be open at 9:00 am, the guest doors could use a quiet close, and housekeeping did not clean my room although I was there for 5 nights.
Stayed 5 nights in Aug 2024

10/10 Excellent

Michelle, San Antonio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service, they even have a spa to get facials and the kids loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent place to stay after a long day of fun.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

gilberto pablo

Liked: Cleanliness, property conditions & facilities
There is NO housekeeping which demerits the service considerably, it was a disappointment since when you make the reservation they don’t mention this. The restaurant closes for breakfast and lunch almost all week, which is also another disappointment leaving you only to get food at the coffee shop or outside the hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Elvira

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is overall a nice hotel that is part of a fun development with good dining and other retail options within walking distance. The big pluses for me were the spa and pool, both of which are well maintained and have nice amenities. Staff was friendly and the room was pretty nice so it made for a good spot for a weekend getaway.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alejandro, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Liked: Cleanliness, room comfort
Getaway
Stay was amazing Hotel was clean staff was friendly will go back definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

JOSE

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

CHARALAMPOS

Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
Great trip
Excellent. Pool is awesome! They have a bar and a restaurant as well as open late. Indoor pool. Spa was excellent. They have a cafe. Valet only parking. There’s a bar and coffe shop as well as nice restaurants with in walking distance. No one even said a word about a tour for time share. We stayed 2 nights.
Stayed 2 nights in Jul 2024

8/10 Good

Dorota

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024

2/10 Terrible

Jacquelyn

Traveled with partner
Disliked: Amenities
The place was nice enough, in a decent enough part of the city, but it was so poorly run. The staff is borderline incompetent. It’s like someone put a bunch of money into a nice property, but then nickel and dimes everything so the experience doesn’t match up with the environment and pictures. No wait staff at the pool deck, just a walk up bar. We asked for some extra limes with a mixed drink at the bar and were told to just take it as is, the drink is fine. No room service, so we ordered food from the restaurant to take up to the room and we’re going to wait. They forgot to add chicken to one of the salads, then made us wait an additional 20 minutes while they made the chicken, without an offer of a drink or anything while we waited. And the bartender when pouring the wine glasses was literally measuring out to the ounce the amount going into the glass, and at one point saw her pour some back that went over. Just an extreme example of the miserly way the management must run this place. And the food we did order was gross, ended up just going down to the store and got food from there, which was the only real saving grace to the place. And when we checked in were notified if we wanted towels or anything cleaned to leave it outside the door, on the ground, then the staff would come and pick it up and put clean ones back. Put the clean ones back in the room like a normal hotel? Absolutely not, they will put your clean towels and linens ON THE GROUND, outside your door. Absurd!!!
Stayed 1 night in Jul 2024