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Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

2.5 star property
Start your day off right with a hearty breakfast then take care of work or playtime by the pool.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Exterior
Reception
Desk, laptop workspace, blackout drapes, soundproofing
Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing
Outdoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
The price is AED 226
AED 264 total
includes taxes & fees
15 Jan - 16 Jan

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Multiple Beds, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed) | Desk, laptop workspace, blackout drapes, soundproofing

Suite, 2 Queen Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Non Smoking, Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Desk, laptop workspace, blackout drapes, soundproofing

Suite, Multiple Beds, Non Smoking, Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
Hair dryer
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout drapes, soundproofing

Suite, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Refrigerator
Smart TV
Blackout drapes/curtains
Fan
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Quality Suites San Antonio Northeast

Pool
Hot Tub
Breakfast included
Parking included
7.2 out of 10, Good, (1002)
The price is AED 219
AED 258 total
includes taxes & fees
26 Jan - 27 Jan
Quality Suites San Antonio Northeast

About the neighborhood

Map
4639 Rittiman Road, San Antonio, TX, 78218

What's nearby

  • Brooke Army Medical Center - 6 min drive
  • Frost Bank Center - 8 min drive
  • San Antonio Zoo and Aquarium - 10 min drive
  • Henry B. González Convention Center - 10 min drive
  • River Walk - 10 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 11 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Whataburger - ‬1 min walk
  • ‪Cracker Barrel - ‬5 min walk
  • ‪Church's Texas Chicken - ‬6 min drive
  • ‪Kim's Galbi - ‬4 min walk

About this property

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Hotel near Alamo
Take advantage of free self-serve breakfast, laundry facilities, and a gym at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center. Free WiFi in public areas and a business center are available to all guests.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, express check-in, and a 24-hour front desk
  • An elevator, coffee/tea in the lobby, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms have comforts such as first-run movies and laptop-friendly workspaces, as well as thoughtful touches like free internet and desk chairs. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Heating and fans
  • Bathrooms with hydromassage showers and shower/tub combinations
  • 42-inch Smart TVs with premium channels and first-run movies
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 5:00 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch Smart TV
  • Digital channels
  • First-run movies
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Children 16 years old and younger are not permitted at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Best Western Windsor Pointe at&t Center
Best Western Windsor Pointe at&t Center San Antonio
Best Western Windsor Pointe Hotel at&t Center
Best Western Windsor Pointe Hotel at&t Center San Antonio
Best Western Windsor Pointe Hotel Suites at t Center
Windsor Pointe at&t Center An
Best Western Windsor Pointe Hotel Suites at t Center
Best Western Windsor Pointe Hotel Suites Frost Bank Center

Frequently asked questions

Does Best Western Windsor Pointe Hotel & Suites-Frost Bank Center have a pool?

Yes, this property has an outdoor pool.

Is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Self parking is free at this property.

What time is check-in at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Best Western Windsor Pointe Hotel & Suites-Frost Bank Center?

Check-out is at 11 AM.

Where is Best Western Windsor Pointe Hotel & Suites-Frost Bank Center located?

Located in Park Village, this hotel is 1.7 mi (2.7 km) from Joint Base San Antonio and 2.6 mi (4.2 km) from Brooke Army Medical Center. San Antonio River and San Antonio Zoo and Aquarium are also within 6 mi (10 km).

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 224 out of 629 reviews" "
Rating 8 - Good. 176 out of 629 reviews" "
Rating 6 - Okay. 119 out of 629 reviews" "
Rating 4 - Poor. 48 out of 629 reviews" "
Rating 2 - Terrible. 62 out of 629 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kartik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Sibin

Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed dec 26 2024. Horrible property. There was no wifi. No ventilation in the bathroom. Stingy toilet. I will not stay ever again in this property.
Stayed 2 nights in Dec 2024

2/10 Terrible

Boopathy

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not courteous. Too bad and granted
Stayed 2 nights in Dec 2024

8/10 Good

George

Traveled with family
Found one cockroach in the bathroom.
Stayed 2 nights in Dec 2024

6/10 Okay

Sam

Stayed 1 night in Dec 2024

10/10 Excellent

Osafona

Liked: Cleanliness, staff & service, property conditions & facilities
Is accessible to all exits
Stayed 10 nights in Oct 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
The area was bad. The breakfast was terrible
Stayed 4 nights in Nov 2024

4/10 Poor

Carmine

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Manager was helpful but rooms were tired and old, smelled a bit. Had to change to a smaller room due to TV and hair dryer not working. Wouldn't stay again.
Stayed 4 nights in Nov 2024

6/10 Okay

Janice

Stayed 2 nights in Oct 2024

8/10 Good

Jasmin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy street, if needed a Uber/Lyft they may not come to pick you up
Stayed 3 nights in Oct 2024

4/10 Poor

Mariana

Stayed 1 night in Nov 2024

10/10 Excellent

Kenera

Liked: Amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

2/10 Terrible

Kye

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures make this place look wayyy better than it is. Our room had stains and what looked like snot and blood on the walls by the beds. The smell made my children and husband all have an allergic reaction. And to top it off there way hair in the bath tub! I am in the process of trying to get a refund as we had to leave immediately . Oh and the door jamb has definitely been messed with for someone to try to break in. This place need an over haul. Or to reduce its prices to $50 per night. Makes me question the whole best western brand.
Stayed 2 nights in Oct 2024

2/10 Terrible

Zabdi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

ABRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff.
Stayed 2 nights in Oct 2024

2/10 Terrible

Benjie, Livermore

Liked: Amenities
Upon arrival 10/22/2024, the Hispanic guy in the front desk is very rude and terrible to deal. He act like a boss not a customer service. I been i a long flight and tired but when i ask him about early check in he wont allow me but i understand because of the time check in policy but i waited in the lobby until its already 2:00pm he is not allowing me to check in until the he left and the india guy help me to check in because theres available room.
Stayed 2 nights in Oct 2024

4/10 Poor

Angel

Business traveler
Liked: Staff & service, amenities
Room was a good size and bed was good but tv wouldn’t work.
Stayed 2 nights in Oct 2024

2/10 Terrible

Andres

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smell like urine we literally slept with the window open and the person at the front desk told me “we can spray something or give you your money back” but they charge 40usd for early check in breakfast 6AM-9AM are you kidding? Do yourself a favor and get a room somewhere else (room 310 FYI)
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities
Let's start with what I liked, the staff were super nice, the location was ideal for my business trip, and the pool was nice. Lots of good late night food within walking distance. But not a whole lot more to do besides eating, and drinking. If you don't rent a car, it's not far from a lot of cool stuff if you get a lyft/uber. And the room was very affordable. Things I didn't like: the location is in a rather dangerous neighborhood, especially later at night. Lots of mysterious loud noises from the outside. The exercise center is not very functional, parts were missing on the machines, which was a bummer, hopefully that gets fixed soon. And the pillows are not regular sized. Overall I'd recommend this spot if you're on a budget, and don't mind being in the hood. The hotel itself is clean, soundproof rooms, and perfectly cold upon arrival.
Stayed 4 nights in Oct 2024

8/10 Good

Lidia, Horizon City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had no complaints.
Stayed 3 nights in Oct 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms are clean. Areas like pool and gym are small but clean too. Breakfast so basic. Need to add some fruits ti the menu.
Stayed 2 nights in Oct 2024

2/10 Terrible

Barbara

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT stay here! Booked for four nights. When checking in, there was a laundry detergent spill, verbally verified by staff, at the front counter. It remained there until I did an early check out on the second day. This was dangerously unsafe. They did not bother to clean the counter and floor. Fitness equipment broken. Pool was unsafe with a broken piece of pipe that can cut people. Reason for early checkout: Found a large cockroach in the bath and was moved to a new room. Found a used condom rapper and a gummy near the bed in the new room and was moved to yet another room. The rooms were not cleaned properly. Was told that I would get a refund but it was a complete lie. They never answered my calls nor the calls from Expedia. Man said he would fire the maid and give me a refund but that was not true. Disappointment.
Stayed 4 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights. First night I realized the tv didn’t work but it was already late so I told staff it was ok that night. 2nd day finally got tv but it only would give me 1 Channel, I never told them about it because I was busy. Rooms clean and comfy just really dark. Location was perfect for getting something to eat. Overall I would give a 4 for the price.
Stayed 1 night in Sep 2024

2/10 Terrible

Eduardo

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024