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Portobelo Beach

3.0 star property
Beachfront hotel for sun and fun

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Portobelo Beach

Breakfast, lunch, dinner served; international cuisine
Aerial view
Superior Quadruple Room | Minibar, in-room safe, bed sheets
Interior entrance
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, bed sheets

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Minibar
In-room safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Minibar
In-room safe
Daily housekeeping
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Large Twin Beds

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, bed sheets

Superior Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Bidet
Minibar
In-room safe
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
Ave. Colombia # 5 A - 69, San Andrés, San Andres y Providencia, 880001

What's nearby

  • Spratt Bight Beach - 5 min walk - 0.4 km
  • Paintball San Andres - 12 min walk - 1.0 km
  • North End - 16 min walk - 1.4 km
  • Punta Norte - 17 min walk - 1.5 km
  • Island House Museum - 6 min drive - 6.5 km

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪Hotel Casablanca - ‬6 min walk
  • ‪El Peruano - ‬2 min walk
  • ‪Restaurante Bar Tico Tico - ‬5 min walk
  • ‪The Islander - ‬1 min walk
  • ‪Sea Watch Caffe - ‬6 min walk

About this property

Portobelo Beach

Property highlights
You can look forward to a free breakfast buffet, a terrace, and dry cleaning/laundry services at Portobelo Beach. The on-site international cuisine restaurant, Terraza Portobelo, offers breakfast, lunch, and dinner. Free WiFi in public areas and a bar are available to all guests.
Other perks include:
  • Tour/ticket assistance, a front-desk safe, and luggage storage
  • A 24-hour front desk
Room features
All guestrooms at Portobelo Beach feature perks such as air conditioning, in addition to amenities like safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Flat-screen TVs with cable channels

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Terraza Portobelo

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Beachfront location
  • Terrace

Accessibility

  • This property does not have elevators

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Portobelo Beach Hotel San Andres
Portobelo Beach Hotel
Portobelo Beach San Andres
Portobelo San Andres Island
Portobelo Beach Hotel
Portobelo Beach San Andrés
Portobelo Beach Hotel San Andrés

Frequently asked questions

Is Portobelo Beach pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Portobelo Beach?

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM.

What time is check-out at Portobelo Beach?

Check-out is at noon.

Where is Portobelo Beach located?

Nestled on the beach, this San Andrés hotel is within a 15-minute walk of Spratt Bight Beach and Paintball San Andres. Punta Norte and Coton Cay are also within 1 mi (2 km).

Portobelo Beach Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 18 out of 83 reviews" "
Rating 8 - Good. 29 out of 83 reviews" "
Rating 6 - Okay. 21 out of 83 reviews" "
Rating 4 - Poor. 8 out of 83 reviews" "
Rating 2 - Terrible. 7 out of 83 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

joel, Hialeah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención muy buena y todo céntrico para moverse y disfrutar de la isla
Stayed 2 nights in Aug 2024

10/10 Excellent

fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bueno. Atencion, habitaciones, servicios, comida.
Stayed 3 nights in Apr 2024

8/10 Good

Brian, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great ocean front hotel! Staff was attentive and helpful. I would definitely stay here again
Stayed 4 nights in Dec 2023

10/10 Excellent

Jhon

Stayed 4 nights in Oct 2023

4/10 Poor

Taigo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wi-Fi in the room didn’t work only in the lobby. Water was leaking in the room from the roof while I was sleeping. Me and my family had to move to another room due to water leak from the rain. Building is old l, it needs to be remodeled. Staff was great, breakfast was good. I will definitely go back to San Adres Colombia but won’t stay at this hotel. I do not recommend.
Stayed 4 nights in Jul 2023

6/10 Okay

james Arnold, HENDERSON

Traveled with partner
It shows pictures on the beach and it is not on the beach. It is separated by a walk way. Also if you need an elevator you have to ask for the convention center hotel part! The buffet is eggs, sliced cold ham, arepas, sausage, 2-cheeses, watermelon, pineapple, catelope, it varried during our 4-days, desert a piece of banana cake, cake with small coating chocolate. Drinks, coffee, chocolate, juice. Air conditioning was fabulous and beds in two different rooms were excellent. Water was nice and hot it takes a while to arrive but be careful it can be scalding hot. Toilet were new types. Had in room safes. The convention center hotel room even had a PBX in room phone. Overall l would recommend and return. The local water is not drinkable! They had water in their included small refrigerator. The playa is processed fine sand into a beach which is right in front of the hotel. The rest of the island is hard corals.
Stayed 4 nights in Jun 2023

10/10 Excellent

Danilo

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location! Location! Location! Just across the boulevard is the best beach in San Andres. Best restaurants in the Island are near by and all the touristic services and attractions including the best shopping areas. Excellent boutique hotel with a great staff.
Stayed 6 nights in Jun 2023

8/10 Good

Thomas G

Stayed 3 nights in Jun 2023

10/10 Excellent

Fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view and very good property.
Stayed 3 nights in Apr 2023

6/10 Okay

Todd

Traveled with partner
It is currently closed so we stayed at their sister hotel next door. It made for an odd start to the vacation but was fine.
Stayed 3 nights in Dec 2022

8/10 Good

Justin

Traveled with partner
Location is perfect. Walk out the front door and you’re on the beach. Staff member Daphne was amazingly helpful and very sweet compared to the majority of the locals on the island.
Stayed 1 night in Sep 2022

8/10 Good

Dilmer

Stayed 3 nights in Aug 2022

6/10 Okay

Nidya

Traveled with family
Disliked: Staff & service
El trato al turista es pésimo, pagué por el beach desde Febrero y cuando llegué le dije a la recepcionista que tenía una reserva paga y me grita muy grosera que no,que me habían trasladado al centro, a lo cuál me negué a aceptar y ella súper brava y grosera conmigo le tocó aceptarme. Las instalaciones requieren mantenimiento, lo bueno es la ubicación del hotel, los restaurantes que están al lado la comida buena aunque costosa
Stayed 5 nights in Jun 2022

8/10 Good

Victor, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La encuesta de calidad que solicita el hotel debería poder enviarse anónima y no como parte del proceso de checkout
Stayed 4 nights in Feb 2022

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing trip! Totally family friendly. Awesome beaches side excursions and activities. Sea View is tops in my book!! Well run and family friendly!!
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Only complaint is that they often don’t have the type of room you booked available when you arrive for check-in. Have stayed here 3 times, this has happened twice. But it’s a nice place in a good location, with good breakfast.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2021

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scam
The hotel lost my reservation. It was prepaid and hotels.com would not refund it. The hotel requested that I pay again upfront while they looked for my existing reservation. Pictures on hotels.com were not of this hotel but of the hotel Casa Blanca a few blocks away. This hotel is a scam. Stay away.
Stayed 1 night in Feb 2021

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 11 nights in Oct 2017

6/10 Okay

Carla

Disliked: Staff & service, property conditions & facilities, room comfort

2/10 Terrible

David, Sydney, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
Aweful, Do not stay here. I am a gold member here and was absolutely disgusted in this hotel. I actually left and having pay for 4 night after the first night. When you check in was greeted by the local drunks passed out vomitting and a stench of urine on the footpath immediately out the front of the hotel. When you check in the staff require you to pay up front. There is good reason they do this because they no you won't pay if you haven't. Terrible hotel. It is next door to an all night local bar. The music goes until 4 or 5 am. Don,t expect any sleep there. The wifi is only in the foyer. Be careful leaving in the morning, there maybe broken glass and bottles on the footpath outside left from the drunks outside your bedroom window the night before. Staff don't speak English. Was ok for me because I speak basic Spanish, but you would expect that hotels would have at least someone. After I left I went to a far superior hotel up the road with nice room, beautiful breakfast with a view, pool friendly staff, spoke English at the check in desk, wifi everywhere. This hotel was slightly less than what I paid here. There were numerous other issues from construction in the foyer to hair in the bed sheets. Seriously do not stay here.

2/10 Terrible

chloe , Philadelphia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed in nicer hostels
We stayed here for New Years Eve as and it cost around $200 which is a shocking amount of money for such s disgusting hotel.To get to the entrance of the hotel you have to navigate through a pile slurry caused by rain water that has no where to drain off and has trash floating in it. The staff were ok. The room was terrible. Mould had been painted over on the walls but you could still see it. The 2 single beds were ancient and encredibly uncomfortable. The bathroom was awful - really tatty and tiny with a leaking toilet. A very grim experience. I would give it 1 star but am unable to change it

8/10 Good

Dennis, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Small but servicable
My room was small and always smelled slightly like toilet water. The wi-fi is only available in the common areas, so don't expect to use your device in your room. The location can not be beat, however!

4/10 Poor

Luz

Disliked: Property conditions & facilities
Muestran fotos q no son. Escojimos un portobelo en fotos y cuando llegamos nos enviaron a otro totalmente diferente
Stayed 3 nights in Sep 2024