10/10 Excellent
Jessica
Traveled with partner
12 November 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic experience from the moment we arrived at the hotel. The parking was easy and plentiful, making it stress-free to get settled in. The check-in process was smooth, and we were greeted with exceptional customer service. A lovely touch was receiving a rose and Prosecco upon arrival, which made us feel extra special.
We were also pleasantly surprised with a complimentary room upgrade, offering us a stunning view of Lake Garda. Since it was off-season, the hotel was quite quiet, which added to the peaceful atmosphere.
The only restaurant available for dinner during our stay served a buffet, but the food was delicious, and the staff was incredibly friendly. While room service wasn’t available, we understood it might be due to the off-season timing.
The hotel’s grounds and views were breathtaking, though we did notice that a few trees could be trimmed to enhance the lake view even further. Overall, it was a relaxing and enjoyable stay, and we would definitely recommend this hotel for anyone seeking peace, comfort, and beautiful scenery.
Jessica
Stayed 2 nights in Nov 2024