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Crowne Plaza Resort Salalah by IHG

5.0 star property
Luxury hotel on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Crowne Plaza Resort Salalah by IHG

3 outdoor pools, open 7:00 AM to 8:00 PM, free cabanas, pool umbrellas
Point of interest
3 restaurants, breakfast served
Point of interest
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • On private beach
  • Bar
  • Pool
  • Room service
  • Spa
  • Housekeeping
The current price is AED 544
AED 670 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Standard Room, 1 King Bed, Smoking, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Smoking, Garden View

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Room amenity

Junior Suite, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Smoking, Ocean View

View from room

Standard Room, 1 King Bed, Smoking, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Garden View

View from room

Standard Room, 2 Twin Beds, Smoking, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Garden View

Highlights

Patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Smoking, Ocean View

View from room

Premium Room, 1 King Bed, Smoking, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms, Smoking (Dining Area)

Premium bedding, minibar, in-room safe, individually decorated

Villa, 3 Bedrooms, Smoking (Dining Area)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
  • 32 sq m
  • Sleeps 7
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Ocean View

View from room

Standard Room, 2 Twin Beds, Smoking, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Smoking (Ocean View)

View from room

Standard Room, 1 King Bed, Smoking (Ocean View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Smoking, Ocean View

View from room

Standard Room, 2 Twin Beds, Smoking, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

View from room

Standard Room, 2 Twin Beds, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Smoking, Ocean View

View from room

Premium Room, 2 Twin Beds, Smoking, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Ocean View

View from room

Standard Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Ocean View

View from room

Standard Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Ocean View (Beach Access)

View from room

Standard Room, 1 King Bed, Accessible Bathtub, Ocean View (Beach Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub, Ocean View (Beach Access)

View from room

Standard Room, 2 Twin Beds, Accessible Bathtub, Ocean View (Beach Access)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Twin Beds, Smoking (Custom)

Room amenity

Suite, 2 Twin Beds, Smoking (Custom)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Ocean view
  • Sleeps 6
  • 2 Twin Beds

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On the beach, white sand, beach umbrellas, beach towels

Hilton Salalah Resort

  • Pool
  • Pet friendly
  • Kids pool
  • Waterslide
8.0 out of 10, Very Good, (196)
The price is AED 367
AED 453 total
includes taxes & fees
13 Mar - 14 Mar
Hilton Salalah Resort

About the neighborhood

Map
Al Khandaq Street, Po Box 870, Salalah, 211

What's nearby

  • Land of Frankincense Museum - 4 min drive - 2.4 km
  • Al Baleed Archaeological Site - 5 min drive - 3.2 km
  • Al Husn Souq - 8 min drive - 6.8 km
  • Salalah Gardens Mall - 12 min drive - 13.3 km
  • Salalah Park - 12 min drive - 10.6 km

Getting around

  • Salalah (SLL) - 17 min drive

Restaurants

  • ‪حُروف -الشاطئ- - ‬5 min drive
  • ‪Bascleta Cafe - ‬5 min drive
  • ‪Camel Cookies Café - ‬7 min drive
  • ‪أكشاك المشلي - ‬18 min walk
  • ‪Huff & Puff - ‬7 min drive

About this property

Crowne Plaza Resort Salalah by IHG

Luxury family-friendly hotel near Al Baleed Archaeological Site
Located close to Al Husn Souq and Al-Saada Stadium, Crowne Plaza Resort Salalah by IHG provides a golf course, a nightclub, and a poolside bar. This hotel is a great place to bask in the sun with a private beach and scuba diving. Treat yourself to a Swedish massage or a manicure/pedicure at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Enjoy the health club, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a terrace and a garden.
Other perks at this hotel include:
  • 3 outdoor pools and a children's pool, with a waterslide, free cabanas, and sun loungers
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and 2 outdoor tennis courts
  • A ballroom, beach umbrellas, and a vegetable garden
  • Guest reviews give top marks for the helpful staff
Room features
All 153 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Hindi, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: OMR 8.2 per person
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Al Luban Night Club
  • Darbat Restaurant
  • Al Khareef Pub
  • Ocean Blue Beach House
  • Dolphin Terrazza

Things to do

  • 3 outdoor pools
  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lifeguards on site
  • Nightclub
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Steam room
  • Tennis

Family friendly

  • 3 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Business center
  • Computer station
  • Conference center (8538 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Living plant wall
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for OMR 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately OMR 8.2 per person
  • Airport shuttle fee: OMR 10 per person (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: OMR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Resort Salalah
Crowne Plaza Salalah
Salalah Crowne Plaza Resort
Crowne Plaza Hotel Salalah
Crowne Plaza Resort Salalah Hotel Salalah

Frequently asked questions

Does Crowne Plaza Resort Salalah by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Crowne Plaza Resort Salalah by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Resort Salalah by IHG?

Self parking and valet parking are free at this property.

What time is check-in at Crowne Plaza Resort Salalah by IHG?

Check-in start time: 3 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Resort Salalah by IHG?

Check-out is at noon.

Does Crowne Plaza Resort Salalah by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of OMR 10 per person applies.

Where is Crowne Plaza Resort Salalah by IHG located?

This Salalah hotel is on the beach, 2.1 mi (3.3 km) from Al Baleed Archaeological Site, and within 9 mi (15 km) of Al Husn Souq and Salalah Park. Al-Saada Stadium and Salalah Gardens Mall are also within 9 mi (15 km).

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Crowne Plaza Resort Salalah by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 85 out of 182 reviews
Rating 8 - Good. 52 out of 182 reviews
Rating 6 - Okay. 26 out of 182 reviews
Rating 4 - Poor. 15 out of 182 reviews
Rating 2 - Terrible. 4 out of 182 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Safe quiet hospitality was on point, very clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, beautiful Beach House, excellent food and lovely beach
Stayed 6 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Location good, property excellent. We are vegetarians and found that Options are almost nonexistent. Need to definitely improve in this area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly people, great beaches and lovely gym.
Stayed 13 nights in Apr 2024

10/10 Excellent

Morad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best beach resorts that I ever stayed at. Clean, well maintained and has awesome amenities and dining options.
Stayed 2 nights in Nov 2023

8/10 Good

Asaad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place and experience
Stayed 4 nights in Sep 2023

10/10 Excellent

rayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were amazing and very helpful
Stayed 5 nights in Nov 2022

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and nice and the food was very yummy. Special thanks to Kholoud the travel agent her agency is Halla Salalah
Stayed 5 nights in Jan 2024

10/10 Excellent

Dr Mohamad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location on a beautiful beach. Driving to the hotel, one has to go through not very nice areas!
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and service. Very clean and organized and loved the amenities
Stayed 4 nights in Jul 2023

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-established Resort Hotel on a fabulous beach. Beach is clean, wide, endless on both sides and with very fine white sand. Hotel is not the newest but still in good condition. The pool is slightly outdated style.
Stayed 8 nights in Apr 2024

8/10 Good

Lakshmi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent service. Breakfast too was amazing
Stayed 3 nights in Aug 2023

6/10 Okay

Yasser

Good hotel
Good hotel and friendly people. Laundry pressing should be available 24hrs
Stayed 2 nights in Jul 2023

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach location was great. Property is old and a little tired. Great, friendly staff
Stayed 1 night in Oct 2023

10/10 Excellent

Souren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super
Stayed 4 nights in Oct 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with excellente services and value
The hotel offers free airport transfer which is very rare these days. I arrived early in the morning and they allowed me to check in. Room and facility conditions are very good. Highly recommend.
Stayed 3 nights in Nov 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old hotel probably a nice spot 20 years back, but too old now with people drunk on the terrasse watching as animal my wife. I will never go back there
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Quaint hotel on beautiful grounds
Check-in was not great. Seems their system's integration with Hotels.com is faulty, and so they did not see we had booked 2 King rooms with beach access (i.e. ground floor facing the ocean). In the end, we had to settle moving to a 1 king room and 1 twin room, since 2 Kings with beach access weren't available. Beyond that though, our stay was pleasant. The hotel and rooms are quite dated (90s look) but the grounds and facilities are fantastic - 3 different pools, golf driving range, a dive center, children's playground, table tennis, two restaurants, a pub, and not to mention a deserted white sand beach on the Indian Ocean lined with an unlimited number of lounge chairs and barasti umbrellas. Staff were super friendly and helpful. Outside the hotel, it is surrounded by coconut, papaya and banana farms that creates a canopy and landscape that looks like Sri Lanka.
Stayed 4 nights in Jun 2023

2/10 Terrible

HAMAD

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst hotel I have ever been. Very bad service, very dirty room, very dirty pillows and sheets, very dirty towels, very bad service .. this hotel was just a wasting of money and time .. There was a lady in the front disk, she was very bad .. I told her that I fond a dirty towel in my bathroom and I show her the picture of the dirty pillow .. but she never apologized for any of these issues.. Also, they gave me different room than what I booked for .. When I want to check out, I call them and asked for a trolley, but they did not send it .. There is no parking when you come to the hotel at night… Very bad food and very bad service and very bad staff .. there were only two nice guy at the front desk (one guy from Oman and one from Egypt) I will never come back to this hotel and I will never recommend it for anyone .. I was not happy with the very bad service and very bad staff .. The hotel is very expensive, but it did not worth it at all ..
Stayed 3 nights in Jul 2022

10/10 Excellent

Izabela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot wait to go back!!!
I had an Amazing stay at Crownie plaza Salalah!!! Partially because of the gorgeous weather but mostly because of the staff at that hotel. It was my second visit( and I strongly believe there will be many more:) and, when I though it could not get any better, it actually did!! I got the Royal treatment with a beautiful room, comfy bed and even more comfortable pillows, tons of hugs, smiles, kind words from the hotel Team, delicious fruit and pastry platers, and fountains of water and Earl Grey tea ( right, Muhasin:)Everyone went above and beyond to accommodate my every single need. Special thanks to my fav staff members - Mae and Darshana from reception desk, very knowledgeable, accommodating, professional, kind and helpful; I also would like to mention Muhasin, with his happy and funny personality, who made sure I stayed hydrated :)) during my stay there, and the amazing chef who made sure the food was absolutely delicious every single day. Additionally, I’d like to thank all the restaurant as well as housekeeping staff, Elvira, Shasinle, Sabir, Rana in particular ( I am sorry i cannot recall all the names) who work extremely hard to please everyone. I’m not sure if there’s another place with such impecable service like here in Crowne Plaza Salalah!❣️They all deserve five stars and a significant raise:)) It is truly my home away from home! And I cannot wait to visit Crowne Plaza Salalah next year. Thank you so very much, guys! You really made my stay very special ❤️
Stayed 5 nights in Dec 2022

10/10 Excellent

Manuel

Stayed 1 night in Jan 2025

4/10 Poor

Ian

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto eccezionale
Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Hôtel cher et délabré. Il aurait besoin d’être rafraîchi et modernisé. Les couloirs ressemblent à ceux d’un vieil hôpital. Néanmoins les chambres sont spacieuses et le petit déjeuner est copieux et délicieux. Il est servi dans une très belle salle.
Stayed 2 nights in Jul 2024