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Melia Tortuga Beach

5.0 star property
Luxury resort on the beach, with 4 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Tortuga Beach

Terrace/patio
Exterior
On the beach, white sand, beach cabanas, sun loungers
Lobby
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking included
  • All inclusive
  • Gym

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Bedrooms (4 Adults)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (4 Adults)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (2 Adults 2 Children)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (2 Adults 2 Children)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms (3+1)

32-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms (3+1)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, bed sheets

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Private Pool

Villa, 3 Bedrooms, Private Pool | In-room safe, desk, blackout drapes, bed sheets

Villa, 3 Bedrooms, Private Pool

Highlights

Furnished balcony or patio
Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 115 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Villa, 4 Bedrooms, Private Pool

Villa, 4 Bedrooms, Private Pool | Terrace/patio

Villa, 4 Bedrooms, Private Pool

Highlights

Furnished balcony or patio
Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 152 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

View all photos for Family Suite (3+1)

32-inch flat-screen TV with satellite channels, TV

Family Suite (3+1)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 32-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 2 Bedrooms

32-inch flat-screen TV with satellite channels, TV

Family Suite, 2 Bedrooms

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms (2 Adults + 2 Children)

32-inch flat-screen TV with satellite channels, TV

Family Suite, 2 Bedrooms (2 Adults + 2 Children)

Highlights

Furnished balcony or patio
Separate dining area
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 65 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)

Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children) | In-room safe, desk, blackout drapes, bed sheets

Villa, 3 Bedrooms, Private Pool (4 Adults + 2 Children)

Highlights

Furnished balcony or patio
Yard
Separate dining area
Private pool
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
  • 115 sq m
  • Sleeps 6
  • 1 Queen Bed and 4 Twin Beds

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Melia Dunas Beach Resort & Spa - All Inclusive

Pool
All inclusive
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7.8 out of 10, Good, (94)
The price is AED 731
AED 859 total
includes taxes & fees
15 Jan - 16 January 2025
Melia Dunas Beach Resort & Spa - All Inclusive

About the neighborhood

Map
Urbanizacao da Cabocan ZDTI Ponta Preta, Santa Maria, Sal

What's nearby

  • Ponta Preta - 15 min walk - 1.3 km
  • Santa Maria Beach - 7 min drive - 4.2 km
  • Santa Maria Pier - 7 min drive - 4.2 km
  • Kite Beach - 10 min drive - 5.0 km
  • Shark Bay Beach - 19 min drive - 4.5 km

Getting around

  • Sal Island (SID-Amilcar Cabral Intl.) - 15 min drive

Restaurants

  • ‪Restaurant Cabo Verde Riu Funana - ‬5 min drive
  • ‪Restaurante Espargos - ‬4 min drive
  • ‪Melia Dunas Spices Restaurant - ‬8 min walk
  • ‪The Dubliners - ‬5 min drive
  • ‪Bikini Beach Bar - ‬7 min walk

About this property

Melia Tortuga Beach

Luxury all-inclusive resort by the ocean
At Melia Tortuga Beach, you can look forward to a swim-up bar, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and beach cabanas. Treat yourself to a body scrub, a body treatment, or aromatherapy at YHI SPA, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Fitness classes are offered at the gym; other things to do include volleyball, scuba diving, and horseback riding. Concerts and live shows, a terrace, and shopping on site are available to all guests.
You'll also enjoy perks such as:
  • 4 outdoor pools and a children's pool, with cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a computer station
  • Concierge services, a porter/bellhop, and multilingual staff
Room features
All 270 rooms boast comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like dining tables and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with separate tubs/showers and bidets
  • 32-inch flat-screen TVs with satellite channels
  • Furnished balconies or patios, wardrobes/closets, and refrigerators

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Dining and beverage availability limited at one or more venues

Land activities

Fitness facilities
Volleyball
Kids club

Lessons/classes/games

Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 4 restaurants
  • 4 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Spices
  • Aqua Nikkey
  • Secret Garden
  • Pasta Nostra
  • My Bar Beach Lounge Area

Things to do

  • 4 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Canoeing
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Fitness center
  • Full-service spa
  • Horse riding/rentals
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Laundry facilities
  • Playground
  • Refrigerator
  • Separate living room

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Dining table
  • Free bottled water
  • Refrigerator

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.49 per person, per night. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Guests under 18 years old are not allowed in the spa

Property is also known as

Meliá Tortuga Beach All Inclusive All-inclusive property Sal
Meliá Tortuga Beach Resort
Meliá Tortuga Beach Resort Sal
Meliá Tortuga Beach Sal
Meliá Tortuga Beach All Inclusive Sal
Meliá Tortuga Beach All Inclusive All-inclusive property
Meliá Tortuga Beach All Inclusive
Meliá Tortuga Inclusive Sal

Frequently asked questions

Does Melia Tortuga Beach have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Melia Tortuga Beach pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Melia Tortuga Beach?

Self parking is free at this property.

What time is check-in at Melia Tortuga Beach?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Melia Tortuga Beach?

Check-out is at noon.

Does Melia Tortuga Beach provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Are there all-inclusive benefits at Melia Tortuga Beach?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include volleyball, water fitness classes, pilates classes, and more.

Where is Melia Tortuga Beach located?

Located in Sal, this beachfront resort is on the boardwalk/promenade and within 1 mi (2 km) of Ponta Preta and Viveiro Botanical Garden & Zoo. Santa Maria Beach and Shark Bay Beach are also within 3 mi (5 km).

Melia Tortuga Beach Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 201 reviews" "
Rating 8 - Good. 82 out of 201 reviews" "
Rating 6 - Okay. 22 out of 201 reviews" "
Rating 4 - Poor. 14 out of 201 reviews" "
Rating 2 - Terrible. 10 out of 201 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Kristina

Stayed 8 nights in Oct 2024

10/10 Excellent

susan alison

Stayed 10 nights in Jun 2024

4/10 Poor

Vanessa

Stayed 2 nights in Jan 2024

10/10 Excellent

RAMALINGAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was kept clean with lots of food options and activities. Beach side was amazing with Turquoise blue water. All inclusive bars was amazing. A must for a sunny beach seeker
Stayed 7 nights in Dec 2023

2/10 Terrible

Andrew

Traveled with family
Disliked: Amenities, property conditions & facilities
Not 5 star as sold, at most 3 star and very disappointing.
Stayed 7 nights in Dec 2023

10/10 Excellent

Raphael

Stayed 2 nights in Mar 2023

10/10 Excellent

Anabela

Stayed 6 nights in Nov 2022

6/10 Okay

Joshua

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
The atmosphere and landscaping looks really great. However, we couldn’t make reservations for dinner because they were always full, minutes after opening time. It was nearly impossible to get hot water in our villa so we took cold showers every night. Lastly, none of the bars would make any drinks without alcohol. For being “all inclusive” they only mean for people who drink alcohol. We stayed in a hotel in Praia that had burning hot water and was a fraction of the cost. I won’t be staying here again.
Stayed 2 nights in Nov 2022

6/10 Okay

Vince, Atlanta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property staff was not courteous nor helpful when I called ahead and told them I’d land early. Upon arrival, I had to wait 5 hours for an “early” check in. The food was not good. The redeeming quality is the beach.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi is only available in the bar or pool area, not in room. Weak WiFi reception whenever it was available. Long wait time (2 hours) for dinner although reservation was made. You are required to make a dinner reservation however there was no availability to even make a reservation in advance as all restaurants were completely reserved. Housekeeping cleaning was incredibly poor. Trash was not taken out for days, small bugs crawling everywhere, same unclean sheets were being used to make the bed even though requested for new clean sheets. TV cable and phone service stopped working. There is an extra charge for pool/beach towels even with all inclusive. Overall a poor experience and one of the worst hotels I’ve ever stayed at.
Stayed 7 nights in Feb 2020

10/10 Excellent

Ola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout, scenery, the food and drinks were all good.
Stayed 4 nights in Feb 2020

10/10 Excellent

MrsEdewor, Nigeria

Traveled with family
The hotel gives breakfast, lunch and dinner which is amazing
Stayed 8 nights in Dec 2019

8/10 Good

Kerry

Liked: Cleanliness, property conditions & facilities, room comfort
My stay
Food was good but not great and the staff (with a few exceptions) weren't the friendliest. They weren't rude but some had a demeanor like they didn't want to be there or you were putting them out. The WiFi was terrible.
Stayed 6 nights in Jul 2019

8/10 Good

Racky, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like all hotels there was good and bad..... but overall good value for a family of four: *Nice grounds, all buildings only 2 storey so felt homely and nice that there is a choice of a noisy or a quiet pool. Pools were a bit too cold but got in eventually. *Sunbed reservation/usage caused friction amongst the guests as there were not enough for all guests at peak times whilst others where reserved with towels but unused for hours. Think this needs to be resolved as lying in the sun is what a Cape Verde holiday is all about. *Aqua restaurant was lovely, Grill was good with nice setting, whilst the other 2 were fine with lots of choice - our teenage boys said best cooked meat ever! *Good drinks range - lovely cava, red wine and cocktails. Beer, white wine and rose not so good. *Used the gym daily but 3 of the 5 machines were broken for the whole time (reported this on day 1), however they are dependent on an external company coming to fix them. *Our air conditioning unit went wrong and they arrived within 10 mins of reporting it and fixed it soon after. *Very appreciative of the daily maid service who made our beds - thank you! Staff were mostly lovely especially the bar staff. Would stay there again.
Stayed 7 nights in Mar 2018

10/10 Excellent

Sarah, Cornwall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family holiday
On arrival, we were greeted with fruit cocktails as we booked in. We were taken by buggy down to our accommodation overlooking the pool which was spacious, clean and well presented. We were travelling as a party of four with two adults and two teenagers. There was free wifi in the apartment which the teenagers were very pleased about and we could even get wifi on the beach! There were four restaurant, three of which you need to book for evening meal and we would recommend that you book for the week on the day you arrive. Our favourite was O'Grill, which was on the beach. Others liked Waterside restaurant and Aqua restaurant. Spices buffet restaurant always had plenty of choice and space and doesn't need to be booked. The food was very good quality and quantity. Drinks were always available from the main three bars and they make a lovely cup of coffee in the Sway bar by reception. If you want a good trip out then go and see Fransisco by the Beach Bar (He usually had a yellow top on and wooly hat). Island tour is a must although prepare for a few added expenses to get into some locations and for lunch. Takes pens, paper etc and anything for the children in the Shanty Town if you go there. There were always sunbeds available whether by the pool or on the beach which are included in the price but take pegs for your towels as it may be windy. The staff were always polite and helpful. We would love to go back again.
Stayed 7 nights in Feb 2018

8/10 Good

carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartments nice with a kitchen (although no kitchenware available, except a few glasses). The beach is nice but rocky. Food is acceptable, but not exceptional.

8/10 Good

Ian, blackpool

Liked: Cleanliness, staff & service, room comfort
Short winter sun break
Good hotel location, good beach and several pools to use. Food excellent with very helpful and friendly staff. The accommodation whilst acceptable is of a UK 3star standard, basic comfort similar to a travel inn. The constant all year round wind that these islands are known for detracts from the glorious sunshine.
Stayed 4 nights in Feb 2018

6/10 Okay

jules0022, kent, uk

Don’t want to sound spoilt .. really needed a break, but disappointing food, service and accommodation - I’m sorry to say this.. I did relax .. and it was a welcome break. Not a 5* in my opinion. Take woolly jumpers, socks, blankets and waterproofs in February!
Stayed 7 nights in Feb 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
1st and last time in an “all inclusive” resort
- Ineffective cleaning, having found tables and shelves in the housing unit with layer of dust and areas to be cleaned under furniture; - Poor comfort, given that the beds were not ready for the coolest weather felt during our stay and one of the rooms had no AC unit; - Facilities not according to the advertised category of the hotel unit given the poor maintenance and already evident aging of the structure, without the existence of, for example, a full body mirror, in room tea and coffee facilities, and the existence of sheets with holes; - Employees, most of them cordial but not very active in customer service, and most of the times disorganized and with evident lack of training; - Low quality-price ratio, with the clear intention to show variety in detriment of quality, both in the quality of materials and spaces, and in its aesthetic treatment, and in the food and beverages available, where imported canned goods have almost taken over the place of fresh and local products, not to mention drinks included in the concept with indescribable quality; - Free Wi-Fi extremely unstable and unavailable for long periods; - Food in a 5* hotel cannot contain canned fruit, unnatural juices, industrial pastries, poor selection of bread and wines, table paths in poor condition and not replaced after each use, poorly cleaned tables with vestiges of food remains from previous users, dirty floors and impossible to sanitize (for example in dining rooms with floorboards with interstice slits)
Stayed 3 nights in Feb 2018

6/10 Okay

Debra, Purfleet, England

Liked: Cleanliness, staff & service
Disliked: Room comfort
Close to a nice beach
The staff are very friendly and cheerful. The room is cleaned every day and clean towels are provided. The bedding seemed to be changed each day too. The room we had was a two bedroomed to bathroom apartment. It was spacious. There was a microwave and a cooker. But on arrival there were no cups or spoons or glasses. There was air con in the lounge and the double bedroom. I had the twin room and I was surprised to find I had no air con in my room. I wondered why I should not need it, I am an adult and the same as the guests in the double room. This meant I had to sleep with the window open, which was still warm, but the mosquitoes came to visit me. I was too hot with the window closed. The food was plenty in the main dining room called Spices. There were 3 other restaurants, which keeps the same menu all the time. We were there for 3 weeks, it gets boring, so mostly we used Spices Restaurant. The entertainment was dire. It was very repetitive and there was no variation to the type of entertainment. There were on just 2 occasions in the 3 weeks that we were entertained. The bars are nice and on the all inclusive band you can get cocktails. The beach was very nice, but the sunbeds were the most uncomfortable I have ever laid on, so I chose to lay on the sand. The beach towels are provided and they are good quality, soft and big. This place is perfect if you want to do nothing on your holiday.
Stayed 21 nights in Dec 2017

10/10 Excellent

Mario, Switzerland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Complete hotel, spacious with fantastic pools for the whole family, good food for all tastes.
Stayed 7 nights in Sep 2017

8/10 Good

Anne-Marie, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact complex with great staff interaction
Just returned from Cape Verde. Island is very poor and appreciates a little extra in way of tips or sweeties/crayons/books for children. Tortuga Beach was wonderful. No stress is the catchword!! Unlike the neighbouring very large soulless complexes next door, this was a great little find. Still large enough to be quiet but everything to hand. Once the AI band is on -its enjoy yourself all the way. Very impressed the size of the rooms - had apartment 307 - upper floor right by reception but not noisy. 2 bed 2 baths and a kitchen. OK kitchen wasn't equipped, except for a kettle and a fridge - but why would you want to cook on an AI holiday!?! All kept clean by the ladies that do...!! Food was plentiful in all eating areas. Something for everyone and all tastes. Staff very friendly and helpful. Would certainly return to this hotel. But remember to take your midge repellents. They will try to eat you. Saw some terrible bites on people.. mostly bitten by the beach area of resort - which again is very picturesque. Great holiday. Thank you.
Stayed 7 nights in Sep 2017

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Nice Place - Horrible service
Nice property. Nice Beach. Nice pools. Horrible service especially in the restaurants. Very average food. They need to get their act together. No wi-fi in the room unless you pay extra for the levels service (40 euros per person per day). This is do not disclosed when you book.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charter holiday crowd
wifi cover was poor, many mosquitos. Food was very varied. There are not enough beds by pool or beach for the hundreds of guests and people try to park towel on bed for the entire day. The beach is perfect sand but rocks do not permit entry into the water. A charter flights all inclusive crowd with. The free alcohol is of poor unbranded quality. Staff are exceptionally nice and hard working and kitchen does an effort to vary food.

8/10 Good

lutz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
seaside resaurant GRILLO and pool Restaurant WATERSIDE are nice with good Ambiente and Service. Main Restaurant is too packed and loud