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Résidence La Reserve

4.0 star property
Residence with a 24-hour front desk, a short walk to Bay of Biscay

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Photo gallery for Résidence La Reserve

Family Apartement for 6 people | Living room | LED TV
Exterior
Breakfast, lunch, dinner served; French cuisine, ocean views
Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Bar
  • Pool
  • Room service
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Apartment for 5 people

Family Apartment for 5 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartment for 5 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 2 King Beds and 1 Twin Bed

View all photos for Family Apartement for 6 people

Family Apartement for 6 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 6 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
LED TV
Premium bedding
Hair dryer
Cookware/dishes/utensils
Espresso maker
  • 74 sq m
  • Sleeps 6
  • 2 King Beds and 1 King Sofa Bed

View all photos for Chambre Prestige

Chambre Prestige | Premium bedding, in-room safe, soundproofing, free WiFi

Chambre Prestige

Highlights

Furnished lanai
Soundproofed
Air conditioning
LED TV
Premium bedding
Private bathroom
Hair dryer
Cookware/dishes/utensils
  • 27 sq m
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Apartement for 4 people

Family Apartement for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Apartement for 4 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Premium bedding
  • 50 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Prestige Apartement for 6 people

Prestige Apartement for 6 people | Living room | LED TV

Prestige Apartement for 6 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
3 bedrooms
  • 75 sq m
  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Studio for 2 people

Studio for 2 people | Premium bedding, in-room safe, soundproofing, free WiFi

Studio for 2 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Premium bedding
  • 25 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Apartment (4 persons)

Comfort Apartment (4 persons) | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Apartment (4 persons)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Sofa bed
Premium bedding
Hair dryer
  • 60 sq m
  • 1 bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Studio for 3 people

Family Studio for 3 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 3 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Premium bedding
  • 36 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Family Studio for 4 people

Family Studio for 4 people | Premium bedding, in-room safe, soundproofing, free WiFi

Family Studio for 4 people

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Sofa bed
  • 49 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds

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About the neighborhood

Map
Pointe Sainte Barbe 1, Avenue Gaëtan Bernoville, Saint-Jean-de-Luz, Pyrenees-Atlantiques, 64500

What's nearby

  • Pointe de Sainte Barbe - 6 min walk - 0.6 km
  • Les Flots Bleus - 8 min walk - 0.7 km
  • St-Jean-de-Luz Beach - 11 min walk - 1.0 km
  • Church of St-Jean-Baptiste - 5 min drive - 3.1 km
  • Port de Saint-Jean-de-Luz - 5 min drive - 2.5 km

Getting around

  • Guethary Station - 9 min drive
  • Biarritz (BIQ-Pays Basque) - 24 min drive

Restaurants

  • ‪Café le Vauban - ‬19 min walk
  • ‪Brasserie le Sud - ‬17 min walk
  • ‪Le Bar Basque - ‬17 min walk
  • ‪Restaurant Ilura - ‬1 min walk
  • ‪Le Bistrot Luzien - ‬18 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Résidence La Reserve

Residence with a 24-hour front desk, a short walk to Bay of Biscay
Along with an outdoor pool, this smoke-free residence has a restaurant and a bar/lounge. Other amenities include an outdoor tennis court, WiFi in public areas, and conference space. Limited housekeeping is available.
Résidence La Reserve offers 44 air-conditioned accommodations with espresso makers and safes. Rooms open to furnished lanais. Beds feature premium bedding. LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on a limited basis.

Recreational amenities at the residence include an outdoor tennis court and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

Property amenities

Beach

  • Near the beach
  • Beach towels
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking

Family friendly

  • Children stay free (see details)
  • Babysitting (surcharge)

Restaurants on site

  • ILURA

Food and drink

  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 19 for adults and EUR 12 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Bedrooms

  • Premium bedding

Bathrooms

  • Towels provided
  • Hair dryer
  • Free toiletries

Entertainment

  • LED TV with cable/satellite service
  • TV in a common area

Outdoor areas

  • Furnished lanai
  • Terrace
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Meeting rooms
  • Computer station
  • Conference space (861 square feet)

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Soundproofing
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • Near the ocean
  • Next to a golf course

Things to do

  • Outdoor tennis courts
  • Tennis lessons on site
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Surfing/body boarding nearby
  • Skydiving nearby
  • Kayaking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 44 rooms
  • 1 floor
  • 1 building
  • Built in 1996

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 12 to April 14:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.74 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 12 for children
  • Self parking fee: EUR 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Résidence Reserve House Saint-Jean-de-Luz
Résidence Reserve Saint-Jean-de-Luz
Résidence Reserve
Résidence La Reserve Residence
Résidence La Reserve Saint-Jean-de-Luz
Résidence La Reserve Residence Saint-Jean-de-Luz

Frequently asked questions

Does Résidence La Reserve have a pool?

Yes, this property has an outdoor pool. The pool is closed seasonally each year from February 12 to April 14.

Is Résidence La Reserve pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Résidence La Reserve?

Self parking is available for EUR 15 per day. There is free parking nearby.

What time is check-in at Résidence La Reserve?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Résidence La Reserve?

Check-out is at 11 AM.

Where is Résidence La Reserve located?

Situated in Saint-Jean-de-Luz, this golf residence is within a 10-minute walk of Pointe de Sainte Barbe and Bay of Biscay. Les Flots Bleus and St-Jean-de-Luz Beach are also within 15 minutes. Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) is 26 minutes by foot and Saint-Jean-de-Luz Ciboure Station is 26 minutes.

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Résidence La Reserve Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 30 reviews
Rating 8 - Good. 12 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but too short stay
We only stayed for one night but wished we had booked a longer stay. Very nice hotel and the fully fitted rooms were very comfortable. Sea views.
Stayed 1 night in Aug 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jean francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

LAURA

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Toshiaki

Liked: Cleanliness, staff & service, room comfort
長期滞在向けサービスアパートメント
スタッフの方はみなさん親切でした。施設内にコインランドリーがありましたので、長期滞在でも洗濯ができます。もちろんランドリーサービスを使うことができます。庭園も広々としており、お茶やスイーツを楽しんだり、夕暮れの中のディナーも満足できました。部屋についてですが、十分な広さ、大きめのバスタブなどで疲れをとることができます。ただし、アメニティー類が全く用意されていませんでしたので、シャンプーなどは自前のものを利用しました。その他ですが、セキュリティーボックス、冷蔵庫、コーヒーメーカーなどの設備が備わっていなかったのが残念です。WiFiは無料ですが、時間帯によって繋がらない時がありました。駐車場は有料の地下駐車場を利用しましたので、部屋からのアクセスが非常に便利だったと思います。
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Pertti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Marie Anne

Liked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
This review was submitted before 2018 and has not been verified.

10/10 Excellent

MARGARET, Llandudno, Pays des Galles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
3 nights of relaxation and luxury
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Jacques, Courbevoie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hôtel
Hotel de qualité dans un site magnifique. Personnel disponible et très professionnel
This review was submitted before 2018 and has not been verified.

10/10 Excellent

laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Hotel in a great setting above the sea, good quality restaurant
This review was submitted before 2018 and has not been verified.

8/10 Good

Andy, London

Liked: Cleanliness, staff & service
Brilliant place and service but No aircon
Great service, really helpful. They went out of there way to sort problems (our son was being picky so they cooked him egg and chips... Not bad for a four star hotel!! Great views, very relaxing. Only negative - no air con in the apts ... I didn't check as I presumed they would have
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Sylvie, Champrond en Gâtine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lieu accueillant sur la côte Basque
Nous avons séjourné deux nuits dans cet établissement. Tout est parfait, l'accueil, le personnel très agréable, la propreté des chambres, la vue sur la mer, la propriété très bien entretenue, le parking. Beaucoup de choix pour le petit déjeuner.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour
Nuitée en studio trois personnes (petite chambre individuelle 1 personne). Personnel charmant et attentionné. Possibilité de restauration sur place. Proximité et vue sur l'océan. Superbe cadre agrémenté d'espaces verts fleuris, d'une piscine à débordement et de terrasses.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cadre Superbe et environnement exceptionnel notamment hors saison
This review was submitted before 2018 and has not been verified.

8/10 Good

Lucas, Bordeaux

Liked: Cleanliness, staff & service, room comfort
Très correct.
Une prise en main rapide de la part de la réception. Personnel souriant, agréable et discret. La chambre possède une vue magnifique, vraiment grandiose. Cependant, une petite rénovation ne pourrai pas faire de mal mais rien de dramatique. (Gouttière, plaintes, joints). J'avais demandé une composition florale pour ma copine. Très beau bouquet avec le petit mot que j'avais demandé. Une piscine également splendide.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Patti, Usa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Far from everything and needs air conditioning
Beautiful views, great restaurant, but the hotel was far from everything unless you have a car. Not even a grocery store close by. The rooms were clean, but it was very, very hot and humid. An air conditioner would have made the stay much more enjoyable. And we had a vast number of bugs in our room!!!!!
This review was submitted before 2018 and has not been verified.

8/10 Good

Montreal, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
important criteria-excellent stay
everything at fingertips specially attentive staff and trainees present no air conditionning could become a problem in July and August stove rounds half operating restaurant A+++++ with food served in a highly artistic manner-here the client was king
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très beau cadre ! Emplacement exceptionnel
This review was submitted before 2018 and has not been verified.

4/10 Poor

carolina, vizcaya

Disliked: Property conditions & facilities, room comfort
apartamento baja calidad
hola mi estancia ha sido regular porque crei q iba a estar en un hotel y me llevaron a un apartamento solitario fuera del hotel. Las habitaciones del apartamento muy ruidosas a causa de la nevera.
This review was submitted before 2018 and has not been verified.

6/10 Okay

England to Portugal travellers, Stamford UK

Liked: Staff & service
Stunning location
this was our second stay. First time we had a wonderful room in the hotel and were able to dine. This time we were allocated a room in the neighbouring Residence- what a disappointment in comparison, the room was tired, the corridors darkand there was a need for a dehumidifier humming continuously. After booking with Hotel.com we were then advised by the hotel that the dining room was closed for dinner. We enyoyed the walk down to the town, but were disappointed we could not eat in the hotel. The location is stunning but we would have been very disappointed if we had paid full rate for our room, you cannot survive on location alone.....
This review was submitted before 2018 and has not been verified.

8/10 Good

Francine, Normandie France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel et cuisine de charme
Nous avons été séduits par l'emplacement de la résidence (car nous logions à côté de l'hôtel) ; nous avions une vue sur mer superbe avec terrasse. Nous avons diné et petit déjeuné à l'hôtel et avons beaucoup apprécié la qualité de la cuisine et du service. La décoration de l'hôtel et des jardins est très belle
This review was submitted before 2018 and has not been verified.

8/10 Good

Vinayak

Liked: Cleanliness, staff & service, property conditions & facilities