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Mercure Saint Etienne Parc de l'Europe

4.0 star property
Saint-Etienne hotel in La Métare - Le Portail Rouge with a 24-hour front desk and a coffee shop

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Saint Etienne Parc de l'Europe

Exterior
Interior
Meeting facility
Premium bedding, minibar, desk, blackout drapes
Superior Double Room | Premium bedding, minibar, desk, blackout drapes

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Air conditioning
  • Room service
  • 24/7 front desk

Room options

About the neighborhood

Map
Rue De Wuppertal, Saint-Etienne, Loire, 42100

What's nearby

  • School of Mines of Saint-Etienne - 8 min walk - 0.7 km
  • Jean Monnet University - 13 min walk - 1.1 km
  • Saint-Étienne Exhibition Park - 6 min drive - 5.1 km
  • Zenith Saint-Etienne Metropole - 7 min drive - 6.1 km
  • Stade Geoffroy-Guichard - 9 min drive - 7.1 km

Getting around

  • La Ricamarie Station - 6 min drive
  • Saint-Exupery Airport (LYS) - 53 min drive

Restaurants

  • ‪Farinër - ‬7 min walk
  • ‪Quick - ‬5 min walk
  • ‪Centre des Congrès de Saint-Etienne - ‬18 min walk
  • ‪Le Nautilus - ‬2 min drive
  • ‪R2C - ‬3 min walk

About this property

Mercure Saint Etienne Parc de l'Europe

Upscale hotel located in La Métare - Le Portail Rouge
A terrace, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Mercure Saint Etienne Parc de l'Europe. The on-site restaurant, La Ribandiere, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Multilingual staff, coffee/tea in the lobby, and a front-desk safe
Room features
All 120 rooms offer comforts such as premium bedding and air conditioning, as well as perks like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Smart TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 17.90 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • La Ribandiere
  • Le Diapason

Family friendly

  • Free cribs/infant beds

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (2960 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)

Policies

Check-in

Early check-in subject to availability
Early check-in fee: EUR 30.00
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 per person
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out fee: EUR 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Saint Etienne
Mercure Saint Etienne Parc l'Europe
Mercure Saint Parc l'Europe
Mercure Saint Parc l'Europe Hotel
Mercure Saint Parc l'Europe Hotel Etienne
Parc Saint Etienne
Saint Etienne Parc
Mercure Saint Etienne Parc l'Europe Hotel
Mercure Parc l'Europe Hotel
Mercure Parc l'Europe
Mercure Saint Etienne Parc de l'Europe Hotel
Mercure Saint Etienne Parc de l'Europe Saint-Etienne
Mercure Saint Etienne Parc de l'Europe Hotel Saint-Etienne

Frequently asked questions

Is Mercure Saint Etienne Parc de l'Europe pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 12.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Saint Etienne Parc de l'Europe?

Self parking is free at this property.

What time is check-in at Mercure Saint Etienne Parc de l'Europe?

Check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Saint Etienne Parc de l'Europe?

Check-out is at noon. Late check-out is available for EUR 30.00 (subject to availability).

Where is Mercure Saint Etienne Parc de l'Europe located?

Located in La Métare - Le Portail Rouge, this hotel is within a 10-minute walk of ISTP, School of Mines of Saint-Etienne, and IRUP. Jean Monnet University and Pilat Regional Natural Park are also within 1 mi (2 km). St-Etienne-Bellevue Station is 26 minutes by foot.

Mercure Saint Etienne Parc de l'Europe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 135 reviews" "
Rating 8 - Good. 59 out of 135 reviews" "
Rating 6 - Okay. 34 out of 135 reviews" "
Rating 4 - Poor. 19 out of 135 reviews" "
Rating 2 - Terrible. 2 out of 135 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

Vinh, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at this hotel for a week and really enjoyed the time over there. Nice staff, nice room, nice food. No complaint.
Stayed 5 nights in Jul 2017

8/10 Good

Chun-Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relatively nice for business people.
Clean room and quiet surroundings,just a bit distance from busy area.
Stayed 1 night in May 2017

6/10 Okay

Pierre, Budapest

Disliked: Cleanliness, property conditions & facilities, room comfort
only if you must
unsafe location

8/10 Good

Jannette R.

Liked: Cleanliness, staff & service, room comfort
great setting
Enjoyed our stay. Very nice surroundings. Loved the free full breakfast for the over 60's. Would stay again.

4/10 Poor

Philip, Southampton

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not what the cover says!!!
Absolutley not a 4star hotel!! Very out dated with 80's decor. Hotel specs said it had a restaurant that even the locals use its that good,but to our suprise when we arrived at 20.30 on monday evening to be told the restaurant and bar was closed and would be closed on tuesday too,luckily we found a very good but expensive restaurant nearby,the hotel seemed to be very understaffed with only one employee in the hotel which was the reason bar was closed! Overall not impressed by mercure on this occasion.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable and comfortable - everything was up to expectation.

6/10 Okay

Richard, Canberra Australia

Liked: Cleanliness, staff & service
OK for a one night stay
Staff very helpful. Rooms clean and adequate but it took three attempts to find a room on a non-smoking floor which did not reek of smoke. Also disappointed that restaurant does not open in evening, As the hotel is a good 15 minute drive from restaurant district, this was disappointing after a long day's travelling.

4/10 Poor

Rami, Pierrefonds

Disliked: Cleanliness, property conditions & facilities, room comfort
Could not see the value of the price!!
Has not been renovated since I last visited it about 12 years ago. Bathrooms, furniture, equipment are ailing. Expedia price is better than of the counter price. So I do not recommend it without prior on-line reservation. In a nut shell, you'll find better choices elsewhere.

6/10 Okay

Srini, Halifax

Liked: Cleanliness, staff & service, room comfort
Stay in St Etienne
This was an adequate hotel for a stay in St Etienne. Close to the highway and in a quiet area, so pleasant for a stopover.

8/10 Good

Barbara, IOW

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel for overnight stay
This hotel is fairly modern with large comfortable beds and a minibar in the room. Restaurant was relaxed and food good. Staff all helpful and friendly.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel review
Very nice staff. Good location. We were able to walk everywhere we needed to go throughout the town.

6/10 Okay

Hank, Wimborne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Deteriorating
Since I last stayed here the hotel has sadly become more run down. Restaurant was not up to par for the prices charged.

4/10 Poor

Jacqui, Northumberland

Disliked: Staff & service
Microwave Meals
Nice location next to park, rooms ok for 1 night stop over. Restaurant a joke, microwave meals & not cheap!

6/10 Okay

Ev, Tucson, AZ, USA

Good Overnight Stay
It was definately not centralized but was within driving/walking distance from a laundromat and a convenience store where we washed clothes and bought food for our short stay at a lot less money than finding a restaurant.

8/10 Good

Cyndi, Michigan

Liked: Cleanliness, staff & service, room comfort
Friendly, helpful staff
The hotel staff were friendly and very helpful. My room was clean and comfortable, and the restaurant was very nice.

6/10 Okay

Cao Tuan

Hôtel pratique pour courts séjours
Rien d’exceptionnel ni dramatique ! Un hôtel pratique pour un court séjour
Stayed 1 night in Feb 2019

10/10 Excellent

thibault

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019

4/10 Poor

jean-marc

Disliked: Cleanliness, property conditions & facilities, room comfort
Déconseillé en l'état
Hotel qui aurait besoin d'un rafraichissement
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel très décevant, indigne du label "Mercrure"
Un séjour très décevant, dans un hôtel qui n'est pas digne du label "Mercure". Climatisation très bruyante dans la chambre, qui a un grand besoin d'être rafraichie. Comme dans certains pays du tiers monde, les salles de l'accueil, en bas, sont conformes au standard "Mercure". Mais les chambres sont vraiment indignes.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel personnel a l'ecoute je reviendrai surement lors de mes passages à st Etienne
Stayed 1 night in Dec 2018

2/10 Terrible

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort
Hôtel à rénover rapidement
L'hôtel est bien trop vétuste, les rideaux tombent, la moquette très usagers et pas propre. Il est impératif de rénover cet hôtel.
Stayed 1 night in Dec 2018

6/10 Okay

Cao Tuan

Disliked: Staff & service
Hôtel à rénover d’urgence!
Hôtel qui a besoin de rénovation dans les chambres
Stayed 1 night in Nov 2018

8/10 Good

Franck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2018