Search Castles in Saint-Estephe

"Online booking. Confirmation information did not extend to necessary check in details but our arrival time was within the parameters of supposed manned reception. On arrival access was problematic and achieved only with the help of another visitor. Eventually one (extremely surly) staff member with poor attitude opened the door and dismissively pointed to envelopes containing the room keys before disappearing in a cloud of disinterest without providing the front door key code which the other...

"I am writing this review on behalf of my daughter. We originally booked it for one night only, but due to changing family circumstances she had to add another night. She doesn't speak French, so she was very impressed with the staff ability to communicate with her and help her with all her needs. Customer service is what made this property to stand out. Thank you so much."

"Great hotel located bang slap in the middle of town. Good parking on site (€14). Friendly and helpful staff. Hotel clean and comfortable. V good breakfast. Meal in the restaurant Bistro Bardy was ok. (Many thanks to the staff for retrieving our passports which we later discovered we had left in the hotel safe!) "

"Nice, clean room & very friendly staff, but the outside, on first impression, looked like it could do with a fresh lick of paint & tidy up. Great for a one night stop over though, at a good price & offering a reasonable breakfast in the morning. "

"Receptionist checked us in quickly and spoke good English. "

"Chambre spacieuse et au calme . Salle de bain suffisament grande . Petit dejeuner varié et copieux ."

"It was lovely being all together and lovely area"

"The hotel staff was friendly and our room was clean and spacious enough for a family of 4. The hotel is close to some restaurants, but there is no place to walk nearby the hotel. The breakfast for €8.00 was very basic, no fresh fruit and no eggs but decent coffee. "

"I’ve stayed here twice, my only issue with this properly is the code/pin entry to the building & rooms, as sometimes they fail you can’t get in. I arrived at 2pm, but the desk is technically open at 4pm. There is a machine outside to check you in if the desk is closed. 1st booking was direct & received the codes. 2nd time via Expedia my booking ref number didn’t work & we nearly had to wait, was almost stuck. Luckily a guy from outside let us in with his code & called Sabrina. Whom opened...

"Hotel bien situé et propre"

"It was amazing. Christina was very attentive to our needs. A real superstar. The grounds are amazing. "

"We had such a delightful stay at this lovely hotel - a beautiful setting, extremely comfortable rooms and public spaces, and exceptionally attentive, helpful, and friendly staff. We felt warmly welcomed and cared for from the moment of arrival to our departure. Breakfast was also delicious, and the sound of the river rushing by outside our window and the dining room was heavenly. A very special place, very special people, and surely one of the one of the loveliest hotels in the area."