Search Country Houses in Saint-Casimir

"Great place my second time and planning to go back in March "

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"The place was very clean with excellent service. Breakfast starts at 7 a.m., which was slightly inconvenient for me as I began work at 7:30 a.m. The provided toiletries were limited but sufficient for a business trip. Overall, a good choice for business travelers."

"We love this house and would move here if we could! It was clean, well appointed and close to all we wanted to do. Thank you!"

"Its good friendly staff and comfortable stay"

"We stay in a few of the chalets in the same community, this one stands out as one of the best, kitchen is well stocked, location is very convenient, and the owner provided two child beds that’s foldable but comfortable. The gas fireplace produce very good heat, good for very cold weather in Quebec City during winter. Highly recommended! "

"We are frequent VRBO customers. The location was perfect for our purpose, and the home was peaceful with lovely surroundings and large sun-filled rooms. However, it appears to be owned by a company, with no homey touches, and poor management practices. Upon our arrival, there were a couple of issues that needed addressing. For example, the fireplace was not working, the welcome/instruction book was only provided in French and we understood and we understood “important” so we called the Concierge number provided, but no one spoke English and they hung up on us twice. We reached out via “message host” - we received auto-replies pomising to resolve, however, NO help was provided. We used the couch pullout and the carpet needed to be moved, the floors were filthy TV stand, so, we spent the first-hour cleaning and vacuuming. We left the carpet rolled up hopefully a proper cleaning will take place (photos and video were taken to give to the company for their files). Also,the couch bed looks well worn.NOTE: NO shampoo/body wash in showers and NO coffee - bring your own as stores are not convenient if late arrival, like our group. Improve communication, and update the property description indicating NO shampoo, body wash, and coffee are provided so be sure to BRING YOUR OWN (stores are not convenient especially if you arrive late), so, if these slight inconveniences were fixed, we would have no issue recommending this property."

"Nous avons vécu une expérience TERRIBLE en ces lieux: Nous sommes un couple en général très tolérant et très compréhensif face à plusieurs situations... Mais celle-ci ne passe totalement pas. J'ai réservé à l'aide du service de Hotel.com pour obtenir une nuit romantique au chalet avec ma copine. Lors de notre arrivé, le lave-vaisselle n'était pas fomctionnel et j'ai appelé pour en aviser. La dame (Jeanne) était courtoise et nous a avisé que ces "jeunes" passeraient pour régler le problème le temps nous allions à l'épicerie... Au retour le lave-vaisselle n'était toujours pas fonctionnel mais on s'est dit que ce n'était pas la fin du monde. Par contre à 22:15 du 7 octobre 2024 la porte s'ouvrit subitement, un homme visiblement en colère ouvre la porte agressivement pour réclamer le chalet lorsque nous étions à moitié nu sur place, nous allions nous coucher à se moment. J'ai tenté à deux reprises d'appeler les hôtes pour comprendre la situation, j'ai envoyé un message via l'application et aussi un message texte. Puisque j'avais bu de l'alcool et qu'il était tard c'était mieux pour nous de rester sur place mais ma copine en panique voulait quitter mais sans réponse de la part des hôtes. Ma copine et moi avions eu de la.difficulté à dormir pour le restant de la nuit. Jeanne nous a refusé un dédommagement, nous accusant de mauvaise foi et que c'était seulement la faute du monsieur malgré qu'elle a fait un double booking, elle ne s'est aucunement mit à notre place."

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