I booked Shams Safaga Resort because of the reviews and the hotel ratings on Expedia. The description and the pictures all looked and sounded wonderful. But, I arrived with a bit of caution because I thought that the "all-inclusive" deal and the pictures were too good to be true (I didn't expect complimentary meals and drinks or such an elegant hotel). What I experienced instead was a slice of paradise...the hotel lobby, the gift shops, the cocktail lounge, the restaurant, the pool, the grounds, the beachside amenities and the rooms were all so much better than I expected. EVERYONE was very friendly and helpful...the front desk, the bellhops, housekeeping, etc. The shopping arcade prices were quite reasonable and had wondeful selections. The cocktail lounge and staff were the best, and the complimentary drink choices (all Egyptian-made liquors and beer) were a delight. As for the restaurant, I was amazed at the offerings and the dedicated staff. The hours of operation are long and and the beautiful layout of the buffets offers EVERYTHING...soups, many salad choices, a variety of breads, and endless entrees, vegetables and deserts.
My 5th floor room had a spectacular view of the grounds, the pool and the beach. The massive grounds were a tropical paradise and beautifully attended to every single day. The pool was large and beautifully designed. The massive beach had endless amenitities.
All in all, this was a wonderful experience and I felt safe and secure!